ModdedZone Reviews 2,529

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and the seamless user experience it provides. Many people appreciate the fast delivery service and the overall positive experience with their orders, often noting that everything works perfectly as described. However, some customers reported issues with product durability, mentioning that controllers stopped working correctly after a few months. A few other people also felt that the customization options for button layouts could be more flexible, and there were isolated incidents of receiving incorrect orders or damaged products upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly praising the custom controllers for their... See more

Quality

People report positive experiences with quality. Many customers praise the great build and feel of the... See more

User experience

Users describe positive interactions with the user experience. Many customers praise the ease of use of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Order

Customers consistently note positive experiences with order, praising the fast and effective process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First purchase from MODDEDZONE: a Sony Edge controller. I'm absolutely thrilled. Only 5 days between ordering, manufacturing, and delivery (I live in France). Everything is as described and works... See more

Rated 5 out of 5 stars

First purchase from MODDEDZONE: a Sony Edge controller. I'm absolutely thrilled. Only 5 days between ordering, manufacturing, and delivery (I live in France). Everything is as described and wor... See more

Rated 5 out of 5 stars

I ordered a xbox controller with a 2.0 chip with around 30 plus customized options including custom wrap and writing. they built and sent it super fast and with the correct customized options,and a co... See more


Company details

  1. Video Game Store

Written by the company

Modded Controllers and Custom Controllers for Xbox One, Xbox One Elite 2, PS5 and Nintendo Switch. Best selection. The best controller customizer on the market! Simply buy a Modded Zone controller with a Titan chip, download the app, connect to your phone via Bluetooth, and just like that you have endless options to choose from designed to help you stay at your peak performance. How easy is that?


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Received my new controller and truly…

Received my new controller and truly love the versatility. I am able remap the button layout for my comfort and style. It has improved my gaming experience.
Just need to do more research to understand all of mods and their capabilities.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service was great

The customer service was great. Very nice people that were happy to answer any questions I had and make me feel good about making my purchase. Would definitely buy from this company again.

December 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Company is complete shit made my order…

Company is complete shit made my order December 18th got an email the 24th saying that it wouldn't be here for Christmas I email to void the order they shipped it anyway it got here the 5th of January after canceling the order they gave me the option to do by the way. Now they want to charge me shipping to send it back to them and get a refund talked to There customer service Guy was complete trash didn't seem to give a shit all he could say was you have to pay for shipping I coud give a damn about the money it's the principal

December 18, 2025
Unprompted review
ModdedZone logo

Reply from ModdedZone

Thank you for taking time to leave the review.

Christmas delivery deadlines were clearly stated on our website well in advance, including cutoff dates and notices that holiday delivery is not guaranteed for orders placed after those deadlines.

Your cancellation request was submitted after the order had already been dispatched. Once a package has shipped, an order can no longer be voided. At that point, the only available option is a return, which is handled in accordance with our return policy.

As clearly stated in our terms, return shipping costs are the responsibility of the customer when an order is shipped as placed and not defective. This is standard practice and was communicated transparently.

We understand holiday delays can be frustrating, but the order was processed, shipped, and handled exactly as outlined in our policies with no delay. We stand by our team and the way this case was handled.

Best regards,

MODDEDZONE Support Team

Rated 1 out of 5 stars

Controller worked for about 5 days (not…

Controller worked for about 5 days (not as expected or intended but still worked). I contacted the company to get a return label but they refused to talk to me about it for 3 weeks and only wanted to talk about how they could fix the problems I had with the controller. Finally after 3 weeks someone contacted me to say it was now out of return time and could only be warrantied. Company’s a joke.

December 17, 2025
Unprompted review
ModdedZone logo

Reply from ModdedZone

Thank you for taking time to leave the review. Our records show that your initial contact was made after the 14-day return period had already expired, which is why a return label could not be issued. This was not a delay or refusal — it was a matter of policy based on the date the request was first submitted.

At no point did we refuse assistance. Our support team worked with you to troubleshoot the reported issues, which is a required step and was carried out fully in accordance with our customer support and warranty procedures.

Once the return window has passed, the appropriate resolution is warranty service, not a return. This was clearly communicated and applied consistently with our published policies.

We stand by our products, our support team, and the way this case was handled.

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Rated 5 out of 5 stars

First purchase from MODDEDZONE

First purchase from MODDEDZONE: a Sony Edge controller. I'm absolutely thrilled. Only 5 days between ordering, manufacturing, and delivery (I live in France). Everything is as described and works perfectly. Excellent controller, I highly recommend it. Thank you, MODDEDZONE!
PS: Be aware that customs fees may apply and will be charged by FedEx.

Premier achat chez MODDEDZONE : une manette Sony Edge. Je suis vraiment ravi. Seulement 5 jours entre la commande, la fabrication et la livraison (j’habite en France). Tout est conforme et fonctionne parfaitement. Excellente manette, je la recommande vivement. Merci MODDEDZONE !
PS : Prévoir frais de douane réclamer par fedex

December 21, 2025
Unprompted review
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Rated 2 out of 5 stars

Broke my heart

Loved this controller, expensive as hell but worth it. I had to send it back within a few days of use thankfully it was under the warranty period. It refused to charge. Figured something was wrong with the battery. Got it back and it has been the best controller ever, up until now. It refuses to charge again. I am heartbroken over it. I imagine there is something defective with the battery again, maybe has been all along since its exactly the same issue i had in the very beginning with it. Super sad, spent so much money on it and cant really afford to send it in and pay to have whatever is wrong with it fixed now. It’s been a sad few days without it already. Sad it will sit on my tv stand for the rest of its days staring at me.

January 6, 2026
Unprompted review
ModdedZone logo

Reply from ModdedZone

We’re truly sorry to hear this, and we completely understand how disappointing and frustrating this must feel — especially after investing so much and having the same issue resurface.

We’d really like the chance to look into this again and see what options may be available for you. Please reach out to our customer support team directly so we can review your case and help however possible:

📞 954-289-9040
✉️ support@moddedzone.com

Our team will be happy to go over the details with you and work toward a solution. We don’t want your controller sitting unused, and we appreciate you taking the time to share your experience.

We hope to hear from you soon.

Rated 5 out of 5 stars

Made the controller of my dreams 🎉

I had a blue ps5 controller that sadly succumbed to the inevitable stick drift 😞. So I looked to essentially have a blue ps5 controller that looked identical to the starlight blue one from Sony, just with TMRs so it won’t drift. Then I come across Moddedzone and they were able to make the exact controller I had in mind. The customization options were seemingly endless, and it felt like I could genuinely make anything that my mind could think of. The price was very reasonable as well compared to other sellers, and it came quickly considering it was custom made. So far, it feels great in hand and even a little lighter (most likely due to the TMRs). I will definitely be recommending this place to anyone looking for a controller that is truly personalized.

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Loving my new controller

Loving my new controller!
My wife got it for me for Christmas and it’s honestly the best controller I’ve used in a long time.

Highly recommend buying the ultimate version!

December 25, 2025
Unprompted review
Rated 3 out of 5 stars

Dose have a lil jitter problem and…

Dose have a lil jitter problem and sometimes my squar button on my controller but other than that 10/10 controller

January 4, 2026
Unprompted review
ModdedZone logo

Reply from ModdedZone

Thank you for your feedback! We’re glad to hear you’re enjoying your controller overall.

For the jitter issue or the occasional square button problem, our support team is happy to assist if you’d like troubleshooting or warranty service. You can reach us here:

📞 954-289-9040
✉️ support@moddedzone.com

We appreciate you taking the time to share your experience!

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