ModelManagement.com Reviews 1,778

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The user experience on the platform is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including the simple application process for castings. However, some customers also noted issues with the website, such as pictures not displaying after approval, which made castings useless. A few other people also felt that the subscription model was not transparent, with some finding it difficult to cancel and others feeling that opportunities were limited without paying for a premium membership.

What people talk about most

User experience

People report positive experiences with user experience. Many reviewers found the platform easy to use for... See more

Website

Customers had ambiguous experiences with the website. Many found it easy to navigate, user-friendly, and a... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the team for being helpful,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and quick... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. While some customers were satisfied, receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Though I registered long time ago, I nearly never used the platform until late 2024 for a very special fashion shoot event in Berlin. I then decided to go for Premium which really offers t... See more

Company replied

Rated 5 out of 5 stars

I signed up on ModelManagement a while ago and recently got back in touch with their team. They were really responsive and offered me a 1-month trial to explore the platform and apply to castings. I’m... See more

Company replied

Rated 5 out of 5 stars

I've been on this site for many years as a non-paying subscriber. I received several offers from various agencies showing an interest in me,as they were interested in possibly using me, but I wasn't q... See more

Company replied

Rated 5 out of 5 stars

My name is Diane, I'm a professional Actress and Dancer from Paris. It been years that artists struggle to create and live with their own art in France, especially since Covid. I'm so glad that... See more

Company replied


Company details

  1. Web Collaboration Platform

Written by the company

ModelManagement.com is the global leading platform for content creation and model management which connects talents and clients world wide.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Terrible!!

Terrible!!! They would not refund me £70 when I accidentally clicked premium when I thought it was a free trial.

The site is useless. I’ve been signed for 4 agencies in London and get plenty of castings and a living with work but this hasn’t even got one casting forward, and there’s only a handful of castings a month for everyone. Don’t waste your money

December 1, 2025
Unprompted review
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Reply from ModelManagement.com

Hello LJB,
Thank you for sharing your experience. We’re sorry to hear about your frustration and we understand how upsetting an unexpected charge can be.

To clarify, the Premium membership is a paid subscription and does not include a free trial. This information is shown before completing the purchase. Refunds are only possible within the applicable cooling-off period and when the service hasn’t been used, which is why we weren’t able to process a refund in this case.

As a platform, we connect models with casting professionals, but bookings and responses can’t be guaranteed, as they depend entirely on the needs of the agencies and clients posting the castings. Opportunities also vary by market and timing.

We truly appreciate you taking the time to leave feedback, and we’re sorry the platform didn’t meet your expectations.
Respectfully,
The ModelManagement Team

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Rated 5 out of 5 stars

Best Platform for Beginner to…

Best Platform for Beginner to Professionals and easy to share your photography projects and finding the right models.

November 28, 2025
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Reply from ModelManagement.com

Hello!

Thank you so much for your feedback! We’re glad to hear that ModelManagement is helping you share your projects and connect with the right models. If you ever need support or have ideas that could make your experience even better, feel free to reach out. We’re always happy to help.

Wishing you all the best,
The ModelManagement Team

Rated 5 out of 5 stars
ModelManagement.com logo

Reply from ModelManagement.com

Hello!
Thank you for your feedback!
We are glad we were able to help and that everything’s now sorted out. If anything else comes up, feel free to reach out anytime. We wish you all the best!
- The ModelManagement Team

Rated 5 out of 5 stars

Modelling Agency follow up

Hazel at the agency was fantastic—she personally checked in when I landed the modelling job and followed up afterwards to ensure everything went smoothly. Professional and attentive . Highly recommend!

November 11, 2025
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Reply from ModelManagement.com

Hello!

Thank you so much for sharing your experience! We’re thrilled to hear that our casting agent took such great care of you and that everything went smoothly with your modeling job. It’s wonderful to know you felt supported throughout the process.

We wish you more success in your future castings.

Kind regards,
ModelManagement.com Team

Rated 1 out of 5 stars

DISHONEST AND NOT LAW ABIDING

I signed up as a business client (not a model) last November. This year, the membership was renewed without prior notice, which is in direct violation of EU Consumer Protection Regulations. I immediately contacted them to cancel, as we are closing our business, and they replied that renewals are non-refundable, citing their internal refund policy.

A refund policy does not make an illegal automatic renewal legal. Despite pointing this out, they refuse to budge — all for 99€. This says a lot about the state of their business. On top of that, the invoice isn’t even compliant: no letterhead, no address, no VAT number. Extremely unprofessional.

November 3, 2025
Unprompted review
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Reply from ModelManagement.com

Hello Roshanara,

Thank you for sharing your feedback. We're sorry this experience left you frustrated. We understand how upsetting unexpected charges can be, especially when you’re in the process of closing a business.

To clarify, subscriptions renew automatically and the renewal terms are shown in the confirmation email sent at the time of purchase. We don’t send a pre-renewal reminder, but we’re always happy to help manage or update subscription settings when asked.

Regarding your refund request, our memberships are non-refundable once renewed, as stated in the policy agreed to during signup. We know that isn’t the outcome you were hoping for, but we did follow the terms of the subscription.

About the invoice, it should include all required details such as our full company information and VAT number. If something was missing or unclear, we can resend a corrected invoice right away.

If you’d like, please reach out again with your account email and we’ll gladly double-check everything for you. We do want to resolve whatever we can on our side.
We wish you all the best!

Kindly,
The ModelManagement Team

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Rated 5 out of 5 stars

Requesting for a free premium for one month

I love the website coz it helps me know of all the model castings that need models. Your information is first class. The only problem is to apply to more than one casting one has to pay 😕. I'm sorry but I'm from a poor background so I can't afford premium. I would like the offer of getting the premium for one month free please 🥺. Thank you

October 3, 2025
Unprompted review
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Reply from ModelManagement.com

Hello Chelsea,
Thank you so much for your thoughtful message and kind words about our platform, and we're really glad to hear that you’re enjoying ModelManagement so far. We truly appreciate your support and wish you the best of luck with your modeling journey!
Kindly,
The ModelManagement Team

Rated 5 out of 5 stars

Very organized and quick to respond to…

Very organized and quick to respond to any messages!

September 30, 2025
ModelManagement.com logo

Reply from ModelManagement.com

Hello Markus!
Thank you so much for your kind words! We're really glad to hear that you had a smooth experience and appreciated our quick responses. Your feedback means a lot to us!
Kindly,
The ModelManagement Team

Rated 1 out of 5 stars

Lack of transparency and waste of money – avoid this service

I am very disappointed with ModelManagement. At the time of my subscription, I was never clearly or prominently informed about the automatic renewal. The only notification I received was on the same day the charge was made, which gave me no real chance to cancel in advance.

I requested a refund immediately, but customer service denied it, citing a “non-refundable renewal policy” that, in my opinion, does not comply with EU consumer protection standards.

The reality is that this platform offers no real value. It is a waste of money. If you are serious about starting a career, you are far better off investing in a professional portfolio/book and knocking on doors yourself—this will get you much further than spending on ModelManagement.

I am prepared to escalate this complaint to Spanish Consumer Authorities, AECOSAN, and the European Consumer Centre, as well as the Spanish Data Protection Agency regarding the handling of my information.

This company should reconsider its practices and issue refunds, as refusing to do so only harms its reputation. My advice to others: do not spend your money here.

September 11, 2025
Unprompted review
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Reply from ModelManagement.com

Hello Valentina,

We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. We completely understand how frustrating it must feel to be charged without realizing the renewal was approaching.

Our Premium memberships renew automatically to avoid interruptions in access, but we always aim to make this clear during purchase. The details of the renewal was clearly indicated in the initial purchase confirmation. That said, your comments are valuable, and we’ve shared them with our team to keep improving the clarity of our communication and renewal reminders.

We completely respect your decision and hope you’ll reconsider us in the future. Wishing you all the best in your modeling journey ahead.

Kindly,
The ModelManagement Team

Rated 1 out of 5 stars

Services

Subject: Complaint about your services
Hello,
I am very dissatisfied with your website and your services. Your team has shown a lack of professionalism, competence, and seriousness. On top of that, I have not received any response from you, which only confirms this unprofessional attitude.
This situation is unacceptable, and I expect you to take responsibility and improve the way you handle your customers.

September 5, 2025
Unprompted review
ModelManagement.com logo

Reply from ModelManagement.com

Hello Richard,

We’re very sorry to hear about your experience and for the frustration this has caused.

If your concern is related to the approval of your professional account, please note that our moderation team requires you to add links to your website and social media pages directly on your ModelManagement.com account. This helps verify your work and speeds up the approval process.

Once those links are added, our team will review your account again. Please let us know once it’s updated so we can follow up.

Thank you for your patience, and we appreciate the opportunity to make this right.

Kindly,
The ModelManagement Team

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Rated 2 out of 5 stars

Weak modeling website/ agency scam

After 3 months, still no serious offers for modeling or acting opportunities. What it was? Mostly unpaid modeling or worst travelling at your own expences unpaid modeling gig. This modeling website is a
dishonest and unrealiable, you will find many time wasters agents asking you to post your photos all for nothing. No audition no communication nothing worth my time as happen. Its weird how they make you think, they are serious about you when they are not. Any other reasons I think its a scam? Expensive… I havent receive any job offers not even auditions so I have ask my account to be closed, now that it is close, they refuse to refund me the rest of the year, that cost me around 170$ cad. They really are disrespectfull. Avoid this website at all cost.

April 15, 2025
Unprompted review
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Reply from ModelManagement.com

Hell Linda,

Thank you for taking the time to share your experience. We’re sorry to hear that your time on the platform hasn’t met your expectations. While many members have been able to connect with genuine opportunities, we understand how frustrating it feels when results don’t match the effort you’ve put in.

Regarding your Premium membership, our policy states that once the service is activated and used, refunds aren’t possible. We understand this can feel disappointing, especially if the experience hasn’t been what you hoped for, and we’ll make sure your feedback is shared with our team for review.

It may also help to clarify that all castings are posted directly by clients, who decide whether they are paid or unpaid opportunities. The platform itself doesn’t create these offers, but we do our best to ensure transparency so members can decide which ones to apply for.

We appreciate your feedback and wish you the best in your future modeling and acting pursuits.

Kindly,
The ModelManagement Team

Rated 3 out of 5 stars

Not the best experience

We published a casting with pictures, but even after approval the pictures would not show up. A casting without pictures is kind of useless I guess. I tried a bunch of things but nothing worked. I also contacted support via the website and via their email but have not gotten a reply so far. Kind of annoying ...

September 1, 2025
Unprompted review
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Reply from ModelManagement.com

Hello,

Thank you for sharing your feedback. We tried to locate an email from you using the address linked to your review but couldn’t find any message. Regarding the casting photos, all castings go through moderation before being published, so the issue might be due to the review process or a technical glitch.

Please send us a message again at support@modelmanagement.com, and we’ll be happy to take a closer look and sort this out for you.

We really appreciate your patience and the opportunity to make this right.

Sincerely,
The ModelManagement Team

Rated 5 out of 5 stars

Thank you Model Management

My name is Diane,
I'm a professional Actress and Dancer from Paris.
It been years that artists struggle to create and live with their own art in France, especially since Covid.
I'm so glad that Model Management is proposing so much work and a lot of real great opportunities to all off artists that are demanding to express their talents.
You're directly in contact with the best projets and brands.
Thank you so much to let us be able to succeed in what we love and to be free to express our self in a much more simpler way than in other agencies.
Yours gratefully,
Diane.

August 20, 2025
Unprompted review
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Reply from ModelManagement.com

Hello Diane,

Thank you so much for your thoughtful feedback. We’re pleased to hear that you’re finding valuable opportunities on our platform and that it’s helping you share your talents as both an actress and dancer. We understand how challenging it can be for artists, especially in recent years, so it means a great deal to us that you feel supported and connected with great projects and brands through ModelManagement.com.

We wish you continued success in your career and look forward to seeing all the amazing opportunities that come your way!

Kindly,
The ModelManagement.com Team

Rated 1 out of 5 stars

Useless for starting artists

Useless for starting artists. I’ve switched my career to wedding photography, and I strictly do not want to use any photographs I’ve taken in the past 18 years for personal reasons. They require me to already have a portfolio with models to be approved and be able to contact website models, which is exactly the name of the company and what they advertise they offer. I need a portfolio to show potential clients, and if I already had a portfolio, I would not have come to ModelManagement to find models. I’ve contacted support and communicated with them, explaining that I’ve been actively trying to find models outside of these services for 12 months and had no luck. They said, “We’ll give you 3 days to upload a portfolio.” as if they were not reading what I said and just responded from a template response guide.

August 8, 2025
Unprompted review
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Reply from ModelManagement.com

Hello Siviz,

Thank you for sharing your experience with us. I’ve checked our system but couldn’t find any profile linked to the email address provided with this review. Could you please contact us directly at support@modelmanagement.com from the email associated with your account? This way we can locate your profile and better understand your situation.

To keep our community safe and ensure trust for the models on our platform, we ask all professionals to add links to their accounts (such as websites or social media pages showing previous work). This helps us confirm that professionals are genuine and gives models confidence when connecting with them.

Kindly,
The ModelManagement Team

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Rated 5 out of 5 stars

This platform has given me so many…

This platform has given me so many modeling opportunities, till today I still receive opportunities through Model management. It makes it easier, because I don’t need to attend castings in person, getting picked by the client without attending a casting.

July 10, 2025
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Reply from ModelManagement.com

Hello,

Thank you so much for your kind words! We're thrilled to hear that ModelManagement.com has helped open doors for you and continues to bring opportunities your way.

It's great to know that the remote casting process has made things easier and more accessible for you. We wish you continued success in your modeling journey!

All the best,
The ModelManagement Team

Rated 1 out of 5 stars

I'm disappointed for ma son

I canny get ma 16yrs old into it it's hard cause of the jobs none.in Scotland it's crap for him he's really want to be in front of the camera

July 10, 2025
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Reply from ModelManagement.com

Hello Leeanne,

Thanks for your feedback, and we’re sorry to hear it’s been frustrating.

While opportunities can vary depending on location, we do have castings that are open to talent from different regions, including remote or online jobs. We’d also recommend making sure your son’s profile is complete and includes great photos to help catch the attention of clients.

We wish you the best!

-The ModelManagement Team

Rated 5 out of 5 stars

I’m so thankful with the experience and…

I’m so thankful with the experience and opportunity. I got with modelManagement for thanks so much.😊

July 10, 2025
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Reply from ModelManagement.com

Hello!

Thanks a lot for the lovely review! We're so happy you had a great experience and found some good opportunities with us. Wishing you all the best, and we’re here if you ever need anything!

All the best,
The ModelManagement.com Team

Rated 5 out of 5 stars

My Modeling Classes Experience

I just enjoyed everything that was taught in the classes.

July 3, 2025
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Reply from ModelManagement.com

Hello Vanessa,
Thanks so much for your kind words! We're thrilled to hear you enjoyed the modeling classes and found value in what was taught. It’s great to know the experience made a positive impact, and we hope it brings you even more confidence as you grow in your modeling journey.

Wishing you continued success, and we’re here if you ever need support or have questions!
-The ModelManagement Team

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Rated 5 out of 5 stars

It is a great way to find castings

It was a great way to find castings. Although nothing panned out, it was interesting to see the number of modelling jobs available.

July 10, 2025
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Reply from ModelManagement.com

Hello Olivia,
Thanks for taking the time to share your experience! We’re glad to hear you found the platform helpful for discovering casting opportunities, even if things didn’t work out this time around. Sometimes it can take a bit of time and persistence before landing the right match, but we’re here to support you along the way.

If you ever have questions or want tips on improving your profile or applications, don’t hesitate to reach out. Wishing you all the best in your modeling journey!

-The ModelManagement Team

Rated 4 out of 5 stars

The jobs are exceptional but it does…

The jobs are exceptional but it does take some time for a respond from a potential client.

July 10, 2025
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Reply from ModelManagement.com

Hello,
Thanks a lot for your review! We're glad to hear you're enjoying the casting opportunities on the platform. You're right, sometimes it can take a bit of time to hear back from clients, as each has their own selection process. We appreciate your patience and wish you the best with your applications!
Kindly,
The ModelManagement Team

Rated 4 out of 5 stars

A solid start for aspiring models

I’m giving 4 stars instead of 5 only because I believe there’s room for improvement in terms of response time and perhaps more guidance for newcomers.

Overall, it’s a trustworthy and helpful platform for anyone looking to start or grow in the modeling world.

July 10, 2025
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Reply from ModelManagement.com

Hello Islam Seif,

Thanks so much for the 4-star review! We really appreciate your kind words and totally hear you on the response time and support for newcomers, that’s helpful feedback, and we're always working to improve.

Glad to know you find the platform trustworthy and helpful. Wishing you all the best on your modeling journey, and if you ever need anything, we’re just a message away!

Kindly,
The ModelManagement Team

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