Hi Had style, color, and size available. No hassle purchase.
Company replied
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Delivery date was changed and packaging was not the best Great price though
Company replied
I received my item very well-packaged and on time. These glasses are really fabulous! They look great on and feel so comfortable, too. I receive compliments. The price was right. I highly recommend th... See more
Your website is terrific with so many great choices! The prices are very reasonable. My sunglasses arrived super well-packaged and on time. They are very substantial in weight, almost heavy, certainl... See more
Company replied
Company details
- #220 of 293 best companies in Clothing Store
- #21 of 26 best companies in Underwear Store
Written by the company
ModelMannequin.com is your destination for premium fashion and shapewear that empowers every body. With a curated collection of women’s and men’s apparel, including dresses, shapewear, accessories, and more, we cater to sizes ranging from 2XS to 6XL. Our mission is to inspire confidence and self-expression through style. Enjoy fast shipping, easy returns, and exceptional customer service as you discover the latest trends and timeless essentials.
Contact info
United States
- info@modelmannequin.com
- modelmannequin.com
3.9
Great
178 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Model Mannequin
Hi Eniko ,
Thank you for your feedback. We’re sorry to hear you were disappointed with your order.
We did receive the photo you provided showing a small mark on the dress—thank you for sending that through. However, we did not observe the stains you mentioned in your review.
Regarding delivery times, as stated on our website, orders are shipped within 3 business days, with delivery typically taking place within 10 business days thereafter. After reviewing your order, we can confirm it was shipped the day after it was placed and delivered within the timeframe outlined in our shipping policy.
As soon as we receive your return using the provided shipping label, your full refund will be processed promptly.
Thank you again for bringing this to our attention. We value your feedback and appreciate your patience.
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Great experience speedy delivery…
Great experience speedy delivery product always what I purchased very happy with thier product
April 11, 2025
Reply from Model Mannequin
Hi Brenda,
Thank you so much for your lovely review! We’re so glad to hear you’ve had a great experience with us and that you’re happy with your orders.
Just a quick heads-up — your order confirmation email includes a discount code for use on your next purchase, as a little thank-you for shopping with us.
We truly appreciate your support and look forward to serving you again soon!
Warmly,
The Model Mannequin Team
Great quality and reasonably priced
Great quality and reasonably priced. Speedy and hassle-free solution when I had a delivery issue. I'm an all around satisfied customer
April 24, 2025
Unprompted review
Reply from Model Mannequin
Hi Micheal,
Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the quality, pricing, and the support you received — that’s exactly the experience we aim to provide.
As a token of our appreciation, we’ve included a personal discount code in your order confirmation email for use on your next purchase. We can’t wait to have you shop with us again!
Thanks for being such a valued customer.
Warmly,
The Model Mannequin Team
Great quality shape wear
Great quality shape wear, at a great price point. Very easy site to navigate. The representative walked me through measurements to ensure I got the correct sizing prior to ordering and also assured me if any issues with sizing I could still exchange the product.
April 14, 2025
Unprompted review
Reply from Model Mannequin
Hi Adriana,
Thank you so much for your kind words! We’re so glad to hear you had a smooth experience from start to finish — from finding your perfect size to receiving high-quality shapewear at a great price.
As a thank-you for your support, we’ve included a personal discount code in your order confirmation email for use on your next purchase. We truly appreciate having you as a customer and look forward to serving you again soon!
Warmly,
The Model Mannequin Team
Reply from Model Mannequin
Sorry to hear the shaper did not feel good when worn, that typically means the incorrect size may have been ordered. We give all our customers the opportunity to exchange for an alternative size or product within 14 days of your delivery date. If you no longer require the shaper, please let us know within the given time frame as we can arrange a return for refund.
Please do not hesitate to reach out to us via email on support@modelmannequin.com to enable us to further assist.
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Really is great.Wearing it gives me…
Really is great.Wearing it gives me confidence .
February 27, 2025
Love the model mannequin needs…
Love the model mannequin needs improvement though need to remove demarcation line that separates hips and buttocks
February 15, 2025
Did Not RECEIVE MY ORDER!
Did Not RECEIVE What I ORDERED!
Wrong QR code on item.
Was able to return. Refund received.
February 22, 2025
Reply from Model Mannequin
Hello Susan,
Sorry to hear that you did not receive your order. Upon checking the tracking number associated with your order, the courier has confirmed delivery on March 4th.
We have not received any prior communication from yourself via email, or phone call letting us know you did not receive your package, as we are more than happy to support and resolve the matter.
As shown in your order confirmation and shipping confirmation, feel free to contact us directly via email any time at support@modelmannequin.com, or call us from Monday through to Friday on 475-441-8555. With that, we will help resolve this issue in a timely manner.
Look forward to hearing from you
Love the jeans and the service/delivery…
Love the jeans and the service/delivery was quick. High quality at a great price.
February 10, 2025
Reply from Model Mannequin
Good day Maureen!
We are so happy to hear you love your jeans 🥰
Thank you for your 5 ⭐️ feedback, it is greatly appreciated! Your order confirmation has a personal discount code which can be used on your next order with us, whenever you are ready!
Thank you for shopping with us 💐
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Found out Package was delivered to 490…
Found out Package was delivered to 490 Bolton Road Darwen instead of my address 490 Bolton Road Blackburn so had to get a taxi which cost £12 to get my package back, so a bit disappointed when I couldn't afford the extra expense
February 14, 2025
Reply from Model Mannequin
Good day and thank you for shopping with us!
Upon checking your order and shipping label, I see the address given when you ordered is shown on the shipping label. Sorry to hear you had issues with the courier in the UK, delivering your package to the incorrect address. As this was an error on the couriers part, they should be able to compensate you for the inconvenience of traveling to an alternative location to pick up your package.
I see you are an existing customer, based on your order history. As a goodwill gesture, if you plan on making any future purchases with us, please feel free to reach out before doing so. With that, I will ensure you are given a discount off your next order, including free international delivery as an appreciation for your business 💐
of communicating with a person who…
Ease of communicating with a person who was understanding why I needed to exchange. She was very professional and polite.
January 14, 2025
easy ordering and returning
January 15, 2025
Reply from Model Mannequin
Thank you for the 5 ⭐️ feedback Brittany, your feedback is greatly appreciated! Your order confirmation has a personal discount code ensuring your next order with us is discounted! Thank you for shopping with us 💐
I've been a fan of Model Mannequin…
I've been a fan of Model Mannequin since 2018! I always get so many compliments when I wear anything from Model Mannequin. Everthing has been so comfortable to wear. You can go wrong with anything you purchase from them. ☺️
January 30, 2024
Unprompted review
Reply from Model Mannequin
Thank you for the 5 ⭐️ feedback Roni, your feedback is greatly appreciated! Most importantly thank you for being a loyal customer from our early days….that means a lot to us! Your personal code ensures your next order with us is discounted! Thank you for shopping with us 💐
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Got the Heidi beige dress it fits…
Got the Heidi beige dress it fits perfectly. And the shipping was quicker than I expected.Great company. Smiles all the way.
January 2, 2025
Unprompted review
Reply from Model Mannequin
Thank you for the 5 ⭐️ feedback Melow, your feedback is greatly appreciated! Your order confirmation has a personal discount code ensuring that your next order with us is discounted! Thank you for shopping with us 💐
Reply from Model Mannequin
Thank you for the 5 ⭐️ feedback Oratile, your feedback is greatly appreciated! Your order confirmation has a personal discount code ensuring that your next order with us is discounted!
Thank you for shopping with us 💐
Awesome Seller
Beautiful boots and seamless user friendly website for great shopping experience. I definitely recommend you check them out.
November 29, 2024
Reply from Model Mannequin
Thank you so much for the 5 ⭐️ feedback! Your business and review is greatly appreciated! Your order confirmation has a personal discount code ensuring that your next order with us is discounted!
Thank you for shopping with us 💐
Reply from Model Mannequin
Thank you for the 5 ⭐️ feedback Rogelio, your business is greatly appreciated! Your order confirmation has a personal discount code ensuring that your next order with us is discounted!
Thank you for shopping with us 💐
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I just received my exchange for a…
I just received my exchange for a jacket I ordered because the first one was too small. The lady I spoke to, forgot her name was very helpful. She went through the measurements with me and gave me the exchange for free even though i was little over the exchange date. I recommend this company!
November 11, 2024
Unprompted review
Reply from Model Mannequin
Thank you for the positive feedback David, greatly appreciated! Your order confirmation has a personal discount code ensuring that your next order is discounted!
Thank you for shopping with us 💐
It fits perfectly and I ordered another…
It fits perfectly and I ordered another one. Thanks
October 30, 2024
Reply from Model Mannequin
Good morning Catalina!
Thank you for shopping with us! Your 5 ⭐️ review is greatly appreciated 💐
Your order confirmation has a personal discount for your future purchase with us. If you do no longer have your order confirmation, please do not hesitate to reach out to us so we can give you a new one.
Have an awesome day ❤️
Exactly as described,beautiful dress…
Exactly as described,beautiful dress and fits to your normal size
October 22, 2024
Reply from Model Mannequin
Good day!
Thank you for shopping with us! Your business and 5 ⭐️ review is greatly appreciated 💐
Your order confirmation email has a special personal discount code for you to use on your future purchase with us 💝
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