Model Mannequin Reviews 178

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers had a great experience with this company. Customers are really happy with their purchases, often praising the quality of the items and the accurate sizing. Many consumers highlight the speedy delivery and the excellent condition in which their orders arrive, making them eager to order again. However, some people were dissatisfied with the delivery service, noting changed dates, slow shipping, or packages left in visible areas. A few other people also felt that the product sizing was inaccurate or that the quality of certain items, like a dress with stains or a top with an awful fit, did not meet their expectations.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed satisfaction, praising the style,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the excellent quality of items,... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise fast delivery, with items... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers express satisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi Had style, color, and size available. No hassle purchase.

Company replied

Rated 5 out of 5 stars

I received my item very well-packaged and on time. These glasses are really fabulous! They look great on and feel so comfortable, too. I receive compliments. The price was right. I highly recommend th... See more

Rated 5 out of 5 stars

Your website is terrific with so many great choices! The prices are very reasonable. My sunglasses arrived super well-packaged and on time. They are very substantial in weight, almost heavy, certainl... See more

Company replied


Company details

  1. #220 of 293 best companies in Clothing Store
  2. #21 of 26 best companies in Underwear Store

Written by the company

ModelMannequin.com is your destination for premium fashion and shapewear that empowers every body. With a curated collection of women’s and men’s apparel, including dresses, shapewear, accessories, and more, we cater to sizes ranging from 2XS to 6XL. Our mission is to inspire confidence and self-expression through style. Enjoy fast shipping, easy returns, and exceptional customer service as you discover the latest trends and timeless essentials.


Contact info

3.9

Great

TrustScore 4 out of 5

178 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great quality

Great quality! Quick and efficient service, love my bandage dress!!

April 12, 2024
Unprompted review
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Reply from Model Mannequin

Your feedback is greatly appreciated! Thank you Jade 🫶. Your personal discount we have created for you ensures you receive a discount on future orders with us 💐

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Rated 5 out of 5 stars

Very polite.

That when someone calls and leave a message you call right back.

February 28, 2024
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Reply from Model Mannequin

We are always here to help Karen! Your feedback is greatly appreciated 💐 Your order confirmation has a personal discount code for your next order with us 🫶

Rated 5 out of 5 stars

I love this dress

I love this dress, have already worn it and received so many compliments. The material was nice, the fit was perfect and generous and looked great on my figure. I will be buying it again in another colour. I can’t wait to see more new items and have always been satisfied with my purchases.

February 10, 2024
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Reply from Model Mannequin

Thank you for being such a loyal customer! Your feedback is greatly appreciated 🫶 Your order confirmation ensures you receive a personal discount from us for your next order 💐

Rated 4 out of 5 stars

Nice, a little pricey

Arrived on time, quality leggings, gave 4 stars because they were very pricey for what they are.

February 18, 2024
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Reply from Model Mannequin

Thank you for your feedback Kristy, greatly appreciated! Your order confirmation has a personal discount we have created for you to ensure you get a reduction if you decide to shop with us again 💐🫶

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Rated 1 out of 5 stars

Package still hasn't arrived and I…

Package still hasn't arrived and I ordered nearly a month ago.

February 9, 2024
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Reply from Model Mannequin

Hello Amanda,
Again, our sincere apologies for the unforeseen delays.
As highlighted in the email we sent on Sunday, the product ordered is an imported item. As it was processed during the overseas spring holidays, shipping times can slightly vary. In your case, between the holidays, and the effects of the recent weather conditions (currently shown on USPS website), this has caused a delay for delivery, which we are unfortunately not in control of.
As a goodwill gesture, in the email we offered a reimbursement of the cost of your order to be refunded upon delivery as an appreciation of your patience, therefore we are disappointed to see this review thereafter.
Please refer back to that email we have sent you regarding all the above updates, as you will see your package is out for delivery today.

Rated 5 out of 5 stars

Good quality item

Good quality item. Shipping took a little longer than expected. Customer service was very helpful, especially when I had questions.

January 13, 2024
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Rated 4 out of 5 stars

Great Company, but product was too small

Website and customer support were excellent. I was very impressed with the jacket style, material and quality. I usually wear a medium size. I ordered a large to ensure I could wear a light sweater under. Unfortunately the large was way too small. I could hardly try it on and had to return it.

October 17, 2023
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Rated 5 out of 5 stars

Feeling great

I absolutely love dealing with this seller,always great communication with seller...fast shipping and the clothes seem to fit my body great....Thank you and definitely will be ordering again soon....always happy

October 1, 2023
Rated 1 out of 5 stars

I never received what I paid for

I never received what I paid for
I do not recommend this group
Never notified me on tracking of product
Don’t waste your money !!!!!!!!!!!!!!

September 24, 2023
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Reply from Model Mannequin

Hello Ernest,

Sorry to hear about your experience!

Upon checking your order, I see it was delivered over 2 weeks ago on October 6th. Multiple emails was sent prior such as order confirmation, shipping confirmation (with the tracking number) along with your delivery confirmation.

We have never received an email, phone call or any form of notification from you based on the above. We have an easy and hassle free returns policy in place to ensure customers can get their money back if dissatisfied with their product.

To enable us to resolve the above as efficiently as possible, feel free to contact us on the number highlighted on our website and in your emails which is as follows: 475-441-8555 or via email at support@modelmannequin.com.

Look forward to hearing from you!

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Rated 5 out of 5 stars

Very poor

Very poor, I have not received the order up till today.

September 1, 2023
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Reply from Model Mannequin

Hello Alexander,

Thank you for shopping with us!

Sorry to have learned of the delivery delay you’re experiencing. I have just contacted you via email as I see there were delivery attempts last week via USPS tracking. An incorrect zip code may have been input when ordering, hence the delay.

Can you please respond to our email with the full correct address so we can support in getting this resolved.

Thank you

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