MV  Reviews 

Ordered 2 horns but after 2 weeks there was no update on the tracking, reached out and was told "it looks like the warehouse has cancelled the order iv raised a ticket why they have done it, but usually its the stock has been lost," no refund or contact was made by them untill I had chased it. They were going to send 2 different horns out as a replacement, 2 and a bit weeks later still nothing. Reached out again and they had forgotten my order for the 2nd time, had to dispute through PayPal before they reply to messages and actually sent the items. After waiting over a month I finally received the horns so went back to Facebook to update my review and they have blocked me! Guess they are happy with the negative review I left then.
Post reply update.
I would like to update the review on here and Facebook as stated a resolution was made and the products were great (i have upped this review to 2 stars because if the product), unfortunately I am still unable to access your Facebook page through my account. It's there when others search for it and when I am not logged in but as soon as I log in "page is unavailable" so I assume I am blocked.
I was not informed at any point that auspost had lost my items as claimed just that my order was cancelled by the warehouse as per the emails with customer service on 22/11/23. Being in customer service myself I understand the ball occasionally gets dropped but it was dropped twice with my order and took serious escalation through paypal to get a response for if the resolution was actioned or not hence the low star review. I understand your frustration but there is no slander or false claims in the review just an accurate recount of my experience.

Ordered 2 items. The 2 items were sent separately. 1 item arrived, however the other, more expensive one did not. Reached out to them multiple times and eventually got a response. They tried to track through Australia post and got no where. They then said they would send another, but I never received a tracking number and never received the item. After months, they finally replied again and said they would sent a third item. Received a tracking number but parcel has not moved in 2 months. Reached out to get my money back and no response for another month.

Was given a horn as a gift and it smelled like a dog bone. I tried washing it but the more I did, the more it smelled. It was slimy on the inside, I don't think it was sealed correctly.
I contacted support and although I got an initial response, they've been ignoring me for over a week. Very poor experience - buyer beware

Beautiful horns, well worth the money. Be aware though they are delivered in 1 piece of bubble wrap in a bag. No box or protection for the transit.

I ordered a few different items..
Drinking horn, mug
Cups, shot glasses.

My pa passed away a few weeks ago and he absolutely loved all parts of the Nordic culture.
These where purchased for around his ashes.
They are all absolutely fantastic. Beautiful craftsmanship. Amazing quality. Great price. Fast shipping. Honestly couldn't be happier.
Really suits the man he was and gives me a smile when I see it all. Thankyou very much.

Axe was of high quality and so was the customer service.

Amazing quality and craftsmanship. Will buy from modern biking again in the future. The attention to detail in each piece is simply unreal. The amount of time and detail that goes into these pieces is amazing. Prompt message response and I had my tracking number as soon as payment was made, I received my order in less than a week. And I can’t wait to give my brother his Viking drinking horn for Christmas! Thank you Modern Viking ❤️

My drinking horn came with quick and prompt delivery and is absolutely stunning. The details and intricacies of the carvings are astounding. Beautiful work that will make my son one happy young man this Christmas. No he can drink like a Viking… Skal

This shop has gone above and beyond for a custom order prompt replies great price for item . 5 star service !

Very professional and definitely recommend

Hands down best customer service I've ever experienced! Modern Viking were committed and dedicated to providing excellent feedback to all of my questions and queries to help me decide on my final purchase! Will definitely be purchasing from them again in the future!

Great reply time, straight to sending you photos and videos of exactly what your looking at, also great to support a small local Aussie Business.

Would 100% recommend to anyone I know looking for Viking style cups. Can’t wait for my partners Christmas present to arrive!

Awesome concept
Great communication
Dope deisgns

Shakeel has provided the most amazing level of service and the custom Viking drinking and blowing horns we received are top quality.

Has been fantastic to deal with and the pricing of materials bought was more than fair and the workmanship was outstanding look forward to getting my next piece done

Modern Viking were amazing to deal with, all my questions were answered promptly. Their product is unique and hand made, can’t wait to purchase more.
Once payment was made only took 5 mins to get tracking number. Thank you for great service and an amazing product.

Modern Viking quality workmanship very best service

I had such a great time discussing various designs they have provided. I’m so pleased with their positive treatment of me by being very responsive, communicative, and very reassuring. Their recommendations ticked all the boxes for me and definitely helped me get exactly what I was looking for.

Now, I can’t wait to go to Valhalla and drink all from my curved horns!

All interactions with Modern Vikings has been very accommodating and professional. Shipping has been prompt. Products appear to be of the highest standard. I would prefer to support a business whom is full of passion that a generic mass produced company. Highly recommended!!