Using Modesens has been the best shopping experience I've ever had. Being able to browse through over 800 stores—ranging from luxury brands to discount shops—and find the best prices for almost everyt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was looking for the new Nike Air Rift Split Toe sneakers and after searching all the sites (including Nike!) it seemed they were sold out everywhere. I checked the ModeSens app and it directed me st... See more
Company replied
My handbag arrived in perfect condition! ModeSens sent me frequent shipping updates which let me know exactly where my package was at all times (was shipped from Italy to US). Will definitely be mak... See more
Company replied
I placed a order on this site for some boots that I been looking for, for over a week. Located those boots on this site processed my order. Then get a email requesting proof of purchase, had to send c... See more
Company replied
Company details
Written by the company
ModeSens is an intelligent purchasing tool that aggregates offers from over 800+ vetted retailers across the globe, making it easy for users to compare prices in real-time and find exactly what they want at the best price—all in one place. Our mission is to help every consumer save time and money on every purchase. ModeSens is a one-stop shopping destination for over 40K brands where consumers can easily search any product URL, barcode, or image to find exactly what they’re looking for, and then compare prices across hundreds of vetted stores —Farfetch, Net-a-Porter, Nordstrom, Shopbop, Gucci, Fendi, Dior, Balenciaga, Burberry, and more—to make the right choice for their wallet. When it’s time to check out, check ModeSens.
Contact info
5900 Balcones Drive, Ste 100, 78731, Austin, United States
- info@modesens.com
- modesens.com
4.0
Great
111 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ModeSens
Hello,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service and liked the product! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Advertisement
Did not receive what I ordered.
I did not receive the product I ordered. The shoes that arrived do fit and I like them. Not worth the likely hassle of return or exchange.
I'll just keep these shoes and never use this store again.
I will purchase the shoes I really want elsewhere.
February 2, 2024
Unprompted review
Reply from ModeSens
Hi Michael,
Thank you for bringing this to our attention. I apologize for the inconvenience of receiving a different product from our partner store. Rest assured, you are protected by ModeSens Shopper Protection. To assist you further, kindly send us photos of the product you received. This will enable us to investigate the matter thoroughly. If you have any questions or need further assistance, please do not hesitate to ask. Have a great day.
Thank you,
ModeSens Team
Pretty good place to buy
Pretty good place to buy. Save my time to hop stores and compare prices. The final price is actually lower that what I paid. Very reliable place to shop
January 25, 2024
Unprompted review
Reply from ModeSens
Hello Na,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
I couldn't find it, but ModeSens did!
Got the item I was looking for that I couldn't find in stores where I usually shop. The communication and shipping were top notch!
January 28, 2024
Unprompted review
Reply from ModeSens
Hello Lakerunner,
Thank you for your positive review. We are happy that we can find you the product you are looking for and that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Easy return
January 26, 2024
Unprompted review
Reply from ModeSens
Hello Tamy,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Advertisement
Excellent customer service!
There was actually a hiccup with my order but Bella from customer service was so amazing at getting it handled and helping me with a return. I'm really grateful!
January 15, 2024
Unprompted review
Reply from ModeSens
Hello JJ,
Thank you for your kind words and positive feedback! It's great to know that you enjoyed our concierge service. Through ModeSens Concierge, we strive to offer you the most favorable prices on items from our network of over 600 premium partners, while also delivering seamless support throughout your entire shopping journey. We're looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
ModeSens found the unfindable
ModeSens found the unfindable. This jacket was sold out in this color and size, but somehow they located one. It took a few weeks, but ModeSens sent a couple emails a week keeping me updated. It arrived a few days ago and it's perfect. I will use ModeSens again.
January 21, 2024
Unprompted review
Reply from ModeSens
Hello Kelly,
Thank you for your positive review. We are happy that we helped you find the product you like and that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know anything we can do better for you. Happy New Year!
Best regards,
ModeSens Team
Hell of a price
January 15, 2024
Unprompted review
Reply from ModeSens
Hello Colorado,
Thank you for your positive review. We are happy that we can find you the best prices for the products you are looking for. ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know anything we can do better for you. Happy New Year!
Best regards,
ModeSens Team
I liked that I received the ball chair…
I liked that I received the ball chair within 11 days. Didn’t like that the tracking updates were not accurate. I received updates that the item was on its way for 2 days AFTER it was delivered. I notified ModeSens that it had been delivered. Only then did I receive an email that it had been delivered.
January 11, 2024
Unprompted review
Reply from ModeSens
Hi Denise,
Thank you for your feedback. I am sorry that there was some delay for our partner store to report the tracking info back to us. We will look into improvement in the future. Have a wonderful day!
Thank you,
ModeSens Team
Advertisement
Reply from ModeSens
Hello Joanne,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know anything we can do better for you. Happy New Year!
Best regards,
ModeSens Team
Completely scam
Completely scam. I bought something for $215.
Then they email say now the item cost $395 and asked me to pay extra!
January 12, 2024
Reply from ModeSens
Hello CC,
Thank you for your feedback. We apologize for any confusion. ModeSens Concierge is our premium buying service that provides a hassle-free shopping experience. By partnering with over 600+ of the top stores around the world, ModeSens Concierge can help you shop from any of them and find the store that offers the best total price for your items to fulfill your order, while automatically applying any promotions if possible.
All our product information is provided by our partner stores. The estimated total is based on the price and inventory information that our partner stores provided to us. We try to keep prices and availability informed as accurately as possible, but there could be some delay for our partner store to update the changes to us. Once we receive your order request, we will try to locate the partner store offering the best total price to fulfill your order. If we are not able to locate a partner store to fulfill the order within the estimated total, we will send a price confirmation. If you do not wish to proceed with your order at the new total, you are able to cancel your order under your ModeSens account.
We are continuously improving our system to provide the most up-to-date information. If you notice any issue, please click "Report Issue'' on the product page to let us know and our dev team will look into it.
I hope this helps. Please let me know if you have any questions. Have a great day!
Thank you,
ModeSens Team
Pleased Customer
Navigating the site was easy. Ordering was easy as well. Notifications were sent once my order was placed, shipped, and received. I’ve been enjoying using Modsense to find the best priced items. Great site.
November 10, 2023
Unprompted review
Reply from ModeSens
Hello T.B.,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know anything we can do better for you. Happy New Year!
Best regards,
ModeSens Team
Best department store to shop online !!!!
Such a great experience when it comes to shop at MODESENS. The best way to shop, they have everything when I say everything I mean absolutely everything . A bunch of designers, great deals and the website is amazing. Without no doubt my number one website online to shop. Thank you guys !!!!
December 26, 2023
Unprompted review
Reply from ModeSens
Hello Mardelin,
Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens! Your compliment makes all our hard work feel worthwhile. ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know anything we can do better for you. Happy New Year!
Best regards,
ModeSens Team
Advertisement
I love it.
It took a bit longer than I thought because it was Christmas season, but they kept updating and I received it without any problem. I just love this bag!
January 2, 2024
Unprompted review
Reply from ModeSens
Hello Tanaka,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service and like the bag! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. We look forward to helping you with your next order request soon! Happy New Year!
Best regards,
ModeSens Team
ModeSens made the shopping experience easy and best price
ModeSens made the shopping experience easy by finding the dress at the cheapest price across multiple sites. Fast delivery and prompt notification every step of the way. Highly recommend!
December 28, 2023
Unprompted review
Reply from ModeSens
Hello Anna,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. We look forward to helping you with your next order request soon! Happy New Year!
Best regards,
ModeSens Team
Fast delivery and succinct description
December 21, 2023
Unprompted review
Reply from ModeSens
Hello Gods,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. We look forward to helping you with your next order request soon! Happy Holidays!
Best regards,
ModeSens Team
Great service.
December 18, 2023
Unprompted review
Reply from ModeSens
Hello Juan,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. We look forward to helping you with your next order request soon! Happy Holidays!
Best regards,
ModeSens Team
Advertisement
Great quality
Great quality, incredibly quick shipping! Very good experience and beautiful boots !
December 10, 2023
Unprompted review
Reply from ModeSens
Hello Caralee,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service and like the boots! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. We look forward to helping you with your next order request soon! Happy Holidays!
Best regards,
ModeSens Team
Quick service
December 4, 2023
Unprompted review
Reply from ModeSens
Hello Suzi,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. We look forward to helping you with your next order request soon! Happy Holidays!
Best regards,
ModeSens Team
the constant updating of order
the constant updating of order
Excellent service
would use Modesens again and will recommend
November 24, 2023
Unprompted review
Reply from ModeSens
Hello Denyse,
Thank you for your positive review. We are happy that you enjoyed shopping with our concierge service! ModeSens is your shopping assistant, dedicated to helping you shop from 600+ premium partner stores worldwide. We look forward to helping you with your next order request soon! Have a wonderful day!
Best regards,
ModeSens Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.