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ModifyHealth Reviews 396

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 288 reviews, reviewers had a great experience with this company. Customers are really happy with the service, finding it convenient and helpful for managing specific dietary needs. Many appreciate the variety of meal choices, the delicious taste, and the overall quality of the food, noting that it often arrives cold and well-packaged. The ease of ordering and the positive impact on their health are frequently highlighted. However, some people were dissatisfied with the portion sizes, finding them too small or inconsistent, and occasionally reported issues with dry or chewy meat. There were also mentions of difficulty with the packaging, specifically the plastic film being hard to remove after heating. A few customers also noted that some meals lacked flavor or had an unbalanced spice profile, and some experienced inconsistencies with delivery times, leading to thawed food.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the meals as delicious, flavorful,... See more

Quality

People report ambiguous experiences with quality. Many customers appreciate the selection and quality of the... See more

Delivery service

Consumers find delivery service to be ambiguous. Many customers praise the prompt, on-time delivery, noting... See more

Order

Customers had ambiguous experiences with order. While some reviewers found the ordering process easy, with... See more

Service

Clients share positive opinions on service, highlighting it as a solid meal service that has changed lives... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The portions are perfect for dinner. And the food is excellent. Lots of flavor. Satisfying & loads of nutritional pluses. And I am pleasantly surprised in the variety. I don't think I've had the... See more

Company replied

Rated 4 out of 5 stars

I was on a low FODMAP diet this past summer and the modify health meals were invaluable to give me a quick meal option. There were many meals I enjoyed, the herbed chicken with wild rice & green bean... See more

Company replied

Rated 4 out of 5 stars

I found the convenience after surgery to be 5 stars for a specialized diet. The seasonings set them notches above others. Disappointing are the vegetables which I am sure is difficult are to maintain... See more

Company replied

Rated 4 out of 5 stars

I love the convenience of having meals delivered to my front door. I am pleased that most of the packaging is recyclable. The meals are delicious. I have several food restrictions and they can be acc... See more


Company details

  1. #57 of 81 best companies in Fitness and Nutrition Service
  2. #12 of 14 best companies in Food Manufacturer
  3. #7 of 9 best companies in Food Producer
  4. #12 of 16 best companies in Meal Delivery
  5. #19 of 23 best companies in Online Food Ordering Service

About ModifyHealth

Written by the company

ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.

Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.


Contact info

4.0

Great

TrustScore 4 out of 5

396 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Delicious Made Easy!

These meals make following a very restrictive diet so much easier! They are nutritious, delicious, quality, and easy! Thank you!!!

October 6, 2025
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Reply from ModifyHealth

Carol,

This is exactly why we're here! Thank you so much for taking the time to leave us an amazing review. We are here to serve you and hope to do so for a very long time. You + Us = Perfection!

Rated 4 out of 5 stars

Selections of prepared microwavable…

Selections of prepared microwavable meals for dietary restricted diets. My meal plan is tailored to only have meals for gastroenterological conditions (such as SIBO/IMO).
These meals make it possible to eat prepared LOW- FOD MAP meals easily.
Plus the App is very helpful so I recommend paying the $10 to purchase it.
Drawback...they are microwavable and I am not fond of microwaved meals in general.

September 26, 2025
Unprompted review
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Reply from ModifyHealth

Dana,

We are so grateful to hear this - and we thank you for taking the time out of your day to leave us a rave review! While the MONASH University app is not a product of ModifyHealth, we are glad to be in partnership with them to help provide an otherwise difficult program to follow on your own. We know the need is there and we want to make your life easier and healthier, always! Please take comfort in knowing that our meals can certainly be warmed in the traditional oven and instructions to do so can be found on our meal packaging. Be well!

Rated 5 out of 5 stars

The food is pretty good

The food is pretty good. Portion sizes are filling. I follow a low fodmap diet recommended by my doctor and nutritionist to help with IBS symptoms. This compliments NERVA a program for IBS hypnotherapy along with breathing exercises and physical exercise. Most importantly my meal planning and prepping just got easier.

September 29, 2025
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Reply from ModifyHealth

Lisa,

Music to our ears and the song in our hearts! We're so grateful to be able to support you in your dietary and very restrictive health needs. ModifyHealth was created for that very reason and it's near and dear to us all. Thank you so much for your thoughtful review!

Rated 3 out of 5 stars

Food is very good, but…

Food is very good. Delivery system is excellent. But prices are way too high, compared to Healthy Choice Power Bowls at WalMart.

September 30, 2025
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Reply from ModifyHealth

Paul,

We always appreciate customer feedback, so thank you. All of our meals are gluten-free, as organic as possible, and locally sourced with all farm-raised meats. In addition to this, we create meals that are a part of a very special need and difficult to shop for/put together, and the ease of having pre-made meals that cannot simply be purchased in a grocery store does add a bit to the cost of the meals. We like to think we are relatively well-priced compared to a lot of our competitors; however, we also offer something that very few do. We certainly hope to see you again in the future and that you stay well!

Rated 2 out of 5 stars

Not my idea of adult food

Food is shredded and chopped so it mixes with mash potatoes, etc and seems like mush. Disappointing because I thought the meat would be more like the pictures. Salmon and other fish dishes were one piece.

September 30, 2025
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Reply from ModifyHealth

Betty,

We're terribly sorry to hear you did not enjoy the food as much as we had hoped. Though you may not have enjoyed the presentation of the meals, we certainly hope you enjoyed the taste of them much more. We live up to a fine quality of service from food to customer service and everything in between and we strive to do so each day for each amazing customer of ours. If ever we can assist please don't hesitate to let us our customer care team know.

Rated 5 out of 5 stars

I enjoy my meals

I enjoy my meals

September 30, 2025
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Reply from ModifyHealth

Steven,

We quite enjoy them ourselves - though that may be a bit partial. Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

Speaking with Laura was the best

Speaking with Laura was the best. She gave understanding, concern, patient, kindness she put me at ease made me felt like family. I was so excited after our talk she was like sunshine on a dreary day ♥️

October 2, 2025
Unprompted review
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Reply from ModifyHealth

Delores,

Please forgive the delay in response. We cannot thank you enough for such a kind and gracious review of not only our company but also one of our awesome customer care representatives! Of course, like with our meals, we are biased - but she is pretty great. Please never hesitate to let our team know if we can help in any way - you are definitely family here.

Rated 5 out of 5 stars

Food tastes great

Food tastes great ! My indigestion issues are going away !

September 30, 2025
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Reply from ModifyHealth

Britt,

This is amazing news! We're kind of partial to the food ourselves, but gut and digestive health/issues are exactly why we do what we do. We appreciate you taking the time to leave us a wonderful review and hope to continue to serve you for a long time.

Rated 5 out of 5 stars

The food was tasty and I felt like tge…

The food was tasty and I felt like the portions were the right size. I had to stop for a temporary time, due to finances. When I called the company to stop, the representative was extremely helpful and courteous.

September 28, 2025
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Reply from ModifyHealth

Sheila,

Thank you so much for leaving us such a kind and gracious review! We are pleased and honored to be able to serve such amazing customers who keep us going year after year. Please never hesitate to reach out if there is anything more we can do!

Rated 5 out of 5 stars

FODMAP Trip

Meal taste good and actually taste healthy - leaving even allowance for me to add my own condiments or seasoning to enhance it according to my craving of that moment. Modify Health follows the FODMAP diet to a T.

September 29, 2025
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Reply from ModifyHealth

Maria,

We absolutely love to hear this! That is exactly why we are here. Working with MONASH University is extremely important to us so that we may best support all of our incredible Low FODMAP warriors. We're so thankful to serve you and hope to do so for a long time.

Rated 1 out of 5 stars

The food was awful

The food was awful. Have had 6 of the 8 entrees. In every one, the proteins way overcooked and tough, and the vegetables way overcooked. Also, overly bland. Some were so watery, like the shrimp and grits, the grits were like thin soup. While I like that their sodium levels are under 700,you can still have tasty food without a lot of salt. Respectfully. Will not order again.

September 14, 2025
Unprompted review
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Reply from ModifyHealth

We certainly want to thank you for leaving a review. All feedback helps us to grow and improve our practices or recipes to provide a better experience for all. I hope you'll give us another chance in the future. Be well!

Rated 5 out of 5 stars

i'm very impressed

It's very easy to use the website; and so for, out of 30-35 meals, I liked every one except for 1--Scrambled eggs and quinoa. The food arrives when they say; it's very easy to unpack; and super easy to cook.
i'm very impressed.

September 23, 2025
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Reply from ModifyHealth

Robert,

Absolutely fabulous to hear! Thank you so much for leaving us a review and providing us with that terrific feedback. Your satisfaction is why we're here. While your health and safety is our top priority, we never want to leave our amazing customers unsatisfied. Please never hesitate to let us know if we can help - it is our honor to be here for you!

Rated 5 out of 5 stars

Very Adaptable Service

It was very easy to start the service, then adapt the day of delivery and place of delivery

September 23, 2025
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Reply from ModifyHealth

Carolyn,

While your health and safety is our top priority, we always aim to provide excellent service - both personal and customer! I'm so glad to hear you've had such a great experience with us and hope we may have the opportunity to continue to serve you for many more years.

Rated 2 out of 5 stars

The blackened shrimp & grits & diced…

The blackened shrimp & grits & diced peppers was awful. Shrimp was hardly blackened, floating around in runny grits (which are supposed to be thick & substantial).

September 23, 2025
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Reply from ModifyHealth

Christine,

We appreciate your honest review and taking the time to leave us helpful feedback. While we understand taste is subjective, we always want to listen and provide this feedback to our kitchen staff for improvement. Please do not hesitate to reach out and let us know so that we may help should you ever need anything.

Rated 5 out of 5 stars

Solve my problem with multipleProblem w/Website Order…

Solve my problem with multiple entries/orders at website immediatly. THANKS!

September 23, 2025
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Reply from ModifyHealth

Leandro,

I must say, our Customer Care is the standard! If there is ever anything we can help with, please don't hesitate to let us know. Thank you for allowing us to serve you!!

Rated 2 out of 5 stars

My deliveries are right on time

My deliveries are right on time, but I think too close together. I have to skip a week in order to eat all the previous meals up before receiving more meals. The dinner meals are good, but the breakfast scrambled egg meals aren't palatable because the eggs are dry and crumbly no matter what heating method I use. I recommend discontinuing the scrambled egg meals. Another suggestion would be to use dry ice packs instead of gel packs, which would make the weight of the shipment much lighter and ecominical for the company to ship. Gel packs cannot be poured into the drain. They cause plumbing damage. When gel packs are thrown in the trash they are very heavy. Dry ice on the other hand dries up and is so easy to get dispose of, and only the plastic bag is left, no sticky heavy gel.

September 21, 2025
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Reply from ModifyHealth

Karen,

We appreciate you taking the time to leave us an honest and open review. To note a few things, we can always adjust your account to a bi-weekly schedule (or more) if the weekly frequency is a bit much for you and you don't care to keep skipping every other week. I will pass along your feedback on the egg-based breakfast meals of course, and rest assured our "gel packs" are not at all gel packs. We use all 100% environmentally, food, and people friendly materials. The ice packs you're receiving are a water-soluble solution and fully capable of going down the drain, right into the garden or even in the trash can, safely! I do hope this helps and if there is anything else we can assist with please do not hesitate to reach out to our incredible Customer Care team. Be well!

Rated 5 out of 5 stars

I love the way y’all have the heart

I love the way y’all have the heart, healthy menu good for cholesterol issues and with low sodium entrees. The fewer the ingredients the better as far as I’m concerned.

September 17, 2025
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Reply from ModifyHealth

Diane,

Keeping a clean and easy to read recipe is extremely important for us, too. We keep the ingredients around 10-11 and make sure anyone reading them knows exactly what it says. Your health and safety will always be most important to us. Please never hesitate to reach out if we can help. Be well!

Rated 5 out of 5 stars

Customer service was great

Customer service was great. The gal that helped me made it very easy to change to another plan. Your food has been the best I have tried.

September 14, 2025
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Reply from ModifyHealth

Peg,

Thank you so much for such a wonderful review. We really love the meals, too and our Customer Care team is top notch - best of the best if you ask me! We are honored to serve you and wish for many more years of ease and health, together!

Rated 5 out of 5 stars

food is great and on time

September 16, 2025
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Reply from ModifyHealth

Frederick,

And we love to hear it! Your health, safety and satisfaction are top priorities for us here at ModifyHealth. If we can ever help, please let us know. Be well!

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