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ModifyHealth Reviews 390

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 295 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that representatives are kind, knowledgeable, and responsive, often going above and beyond to resolve issues. Many appreciate the convenience of delivered meals, finding them delicious, flavorful, and helpful for managing specific dietary needs like low FODMAP or IBS, with some even reporting improved digestive health. The variety of meal choices, ease of ordering, and timely, well-packaged deliveries are also frequently praised. However, some customers were dissatisfied with aspects of the product and delivery. Several reviewers mentioned that some meals, particularly chicken and fish, were dry or had inconsistent portion sizes, especially regarding protein. Issues with packaging were also noted, with some finding the plastic film difficult to remove and the ice packs messy or hard to dispose of. A few people also experienced delays or unpredictability in delivery times, and some felt the meals lacked flavor or had overcooked vegetables.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the meals for being tasty,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the food as delicious, fresh, and... See more

Delivery service

Users describe ambiguous interactions with delivery service. While many customers praise the promptness, good... See more

Order

Clients share ambiguous opinions on order. Many customers report issues such as receiving incorrect orders,... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a solid meal service. I hate cooking, but I needed to be on the low FODMAP diet, and these meals were really helpful. Even though the worst of my symptoms, I could always reach for these meals... See more

Company replied

Rated 4 out of 5 stars

The portions are perfect for dinner. And the food is excellent. Lots of flavor. Satisfying & loads of nutritional pluses. And I am pleasantly surprised in the variety. I don't think I've had the... See more

Company replied

Rated 4 out of 5 stars

I was on a low FODMAP diet this past summer and the modify health meals were invaluable to give me a quick meal option. There were many meals I enjoyed, the herbed chicken with wild rice & green bean... See more

Company replied

Rated 4 out of 5 stars

I found the convenience after surgery to be 5 stars for a specialized diet. The seasonings set them notches above others. Disappointing are the vegetables which I am sure is difficult are to maintain... See more

Company replied


Company details

  1. #57 of 80 best companies in Fitness and Nutrition Service
  2. #11 of 13 best companies in Food Manufacturer
  3. #7 of 9 best companies in Food Producer
  4. #13 of 17 best companies in Meal Delivery
  5. #19 of 23 best companies in Online Food Ordering Service

About ModifyHealth

Written by the company

ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.

Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.


Contact info

4.0

Great

TrustScore 4 out of 5

390 reviews

5-star
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Replied to 60% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I've had several (broken) weeks worth…

I've had several (broken) weeks worth of your meals this fall, and I do feel confident I won't incite my IBS.(The break was caused by a hospital stay of 11 days.) I do wish your computer pages were more helpful though, esp the order pages. I most certainly do appreciate the direction you've taken providing meals for certain common ailments.

December 9, 2025
Rated 3 out of 5 stars

Defrost thoroughly in the fridge

Some of the meals are really good. Some are quite watery and therefore bland. I've had undercooked potatoes and veggies. I find it needs to defrost in the fridge thoroughly in order to avoid the watered down meal. I love the roasted turkey with sweet potatoes carrots and brussel sprouts.

December 6, 2025
Rated 5 out of 5 stars

Love this concept so I am trying it again.

This is my third time to try this service. So far things have gone well. The carton of food arrived quite frozen (I previously had bad experience with a box of food that was not edible from getting lost in transit) a day in advance of my anticipated time. I've had one meal and it was quite tasty. So I will get back to you on the rest of these meals. Lol.

December 1, 2025
Rated 3 out of 5 stars

5 stars for food; 1 star for packaging

I've been trying food delivery systems, and ModifyHealth presents conundrum. The food is good, but the packaging sucks. The food arrives in a black plastic tray with a clear film over the top. You puncture or peel back the corner of the film before microwaving. Then after letting it "rest" for a minute, you peel the film off and serve. That's where the problem comes in. At best, the film is annoying to remove; at worst it's a really difficult pain in the derriere. Every other manufacturer on the face of the earth has found a way to make that step easy, so why can't they?

Their "customer care" people reported that "I'm happy to let you know that we are in the middle of switching to a flat top seal. The vacuum seal keeps meals fresh for longer, and safe in travel from rupturing but we do understand that it is not what most are used to." Unfortunately, they don't know when the new packaging will be rolled out, and I don't know if it's worth waiting.

November 24, 2025
Rated 4 out of 5 stars

The meals are good

The meals are good. Portions are a little small for me but I’m on a heavy training plan and require more calories. They are definitely shy with the protein but I’d say more than half of the cost is packaging which they do very well. Meals are great to take to work or when I don’t have time for meal prep.

November 25, 2025
Rated 5 out of 5 stars

I appreciate the convenience of this…

I appreciate the convenience of this meal service, particularly for people dealing with specific dietary needs. The quality of the food is top-notch for prepackaged meals, and I know I’m getting a healthy balanced meal.

October 1, 2025
Unprompted review
Rated 4 out of 5 stars

Delicious and fits my lifestyle. love the convenience of having meals…

I love the convenience of having meals delivered to my front door. I am pleased that most of the packaging is recyclable. The meals are delicious. I have several food restrictions and they can be accommodated by ModifyHealth. The food is never dried out and chewy. Always flavorful. My one ding here is the quantity. After eating I am still a little hungry and have to supplement with a small salad, cooked egg, etc. I am not a huge eater, but even for me I would like a bit more.
I will continue to use this product because it fits my lifestyle, the food is delicious and it does not trigger any of my health issues.

November 17, 2025

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