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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its versatility, quality, and ability to spark creativity and engage children of various ages. Many highlight its durability and the thoughtful design that supports motor skills and problem-solving, making it a valuable tool for open-ended play that grows with the child. The customer service is frequently described as exceptional, with many people appreciating the responsive, helpful, and kind approach to resolving issues. However, some customers experienced issues with packaging, noting that items arrived poorly protected or damaged. A few also expressed concerns about the longevity of certain components, such as the foam material or the tightness of peg holes over time. There were also isolated reports of slow or unhelpful customer support regarding returns and missing parts, and some dissatisfaction with the quality of cardboard components in certain sets.

What people talk about most

Product

Clients share positive opinions on product, praising its versatility, creative concept, and durability. Many... See more

Quality

Customers had positive experiences with quality. Reviewers praise the excellent quality, describing products... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising its speed, helpfulness, and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers experienced super fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Amazing Toy! This toy has completely exceeded my expectations! The quality is fantastic — sturdy, safe, and built to last through hours of play. My child absolutely loves it and is engag... See more

Rated 5 out of 5 stars

Love the product, we have the dreamerset and added the half balls, rattle pegs and balance beams, all lovely additions and so versatile! We had some issues with the holes widening and pegs and wheels... See more

Rated 5 out of 5 stars

MODU is an absolute game-changer when it comes to creative play for kids. The modular system is brilliantly engineered—sturdy, safe, and endlessly customizable. My child spends hours building everythi... See more

Rated 5 out of 5 stars

We were originally introduced to the “Explorer Set” when we received it as a gift for our baby. We loved it so much that we later bought the “3 in 1 Baby Walker” and additional pieces to expand it. T... See more


Company details

  1. Toy Manufacturer
  2. Toy Store

Written by the company

Life-size building toys for active play. MODU is a system of foam blocks, connector pegs and wheels, which can be built into numerous functional toys. Create anything from ride-ons and rockers to scooter boards and push wagons.


Contact info

4.8

Excellent

TrustScore 5 out of 5

743 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

very very good!

very fast delivery, beautiful toy!!!! And also the website and the shop are very easy to navigate.

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic Dreamer kit from Mudo


We bought the Dreamer kit from Mudo, and it’s fantastic! The pieces are high-quality, fit together perfectly, and the design sparks creativity and problem-solving skills. Our child is engaged for hours, building and experimenting. It’s educational, fun, and clearly designed with attention to detail and safety. Highly recommended for any young builder!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Not good

My order arrived more then one month later.
It has arrived, but I has found the pack opened and the object inside damaged.
Now I'm trying to understand how I can resolve the problem.
It would had been a present for a baby one month ago, I didn't received it in time, and now I have the present, but it damaged. Absolutely not very good!

October 6, 2025
Unprompted review
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Reply from MODU

Hi Irene,

We’re very sorry to hear about your experience, including the long delivery and the fact that your order arrived damaged. Having checked your case, we can see that your original order was unfortunately lost in transit and therefore had to be resent. We completely understand how disappointing this must have been, especially as the order was intended as a gift. This is definitely not the experience we want for our customers.

We really appreciate you taking the time to share your feedback with us, and we would love the opportunity to put things right. Please contact our customer service team at, hej@modu.dk, with your order number and a few photos of the damaged item. We’ll then be happy to arrange a replacement for the damaged item or refund as quickly as possible.

Thank you again for bringing this to our attention. We sincerely apologize for the inconvenience caused.

Kind regards,
Team MODU

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Rated 5 out of 5 stars

We love MODU

We love MODU! At our house it is one of the most used things and the kids can get their imagination going by building things but also follow instructions when they are looking up from the handy guidebook. We simply think that MODU is worth it! We also had experience with customer service and they are amazing.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

best product for creativity

MODU really reach our expectations, the quality of the elemets, the guide book with all the different alternatives, plus all the possibilities that you can imagine, and the also we personally loved the color!
It took just a bit of time to deliver but is worth-it

August 22, 2025
Unprompted review
Rated 4 out of 5 stars

Great fun for kids, with room for small improvements

I bought the Modu Dreamer Set on August 22 for my kids (7, 5, and 3 years old), and they have absolutely loved it. Their favorite build so far is using it as a two-person car, and they’ve played with it every single day since it arrived. The pieces spark a lot of creativity, and the constant use has convinced us to purchase a few extra items so all three kids can join in at the same time.

That said, there are a couple of minor details that could be improved. One of the foam wheels arrived quite dirty (I noticed other reviewers had the same experience), and the two-person car suggested in the instructions tends to be unstable—the two halves detach more often than expected, and so far we haven’t found a good workaround.

A note on the age limit: the set is recommended for ages 0–6, but my oldest (7) still enjoys it a lot. She is on the shorter side and weighs less than many 6-year-olds, so the fit works for her. It might be helpful if Modu based its recommendations not only on age but also on weight/height, to give parents a clearer idea of suitability.

Overall, it’s been a great addition to our home. The kids love it and it keeps them engaged daily, so despite the small issues I’d still recommend it. Congratulations on developing such a great product!!!

August 22, 2025
Unprompted review
MODU logo

Reply from MODU

Dear Juan,

Thank you so much for your thoughtful and detailed review 🙏 We’re truly happy to hear how much your kids enjoy their Dreamer Set!

We really appreciate you sharing your feedback on the wheels and the stability of the car you built. We’re always working to improve both product quality and the building experience, so input like yours is incredibly valuable to our team. Regarding the age recommendation, we have noted your point about weight and height!

If you would like to, please feel free to email us at hej@modu.dk with a photo of the dirty wheel – we would be happy to help you with a replacement, as this should not have happened!

Thank you again for your kind words and constructive suggestions – it means a lot that you would recommend MODU. We hope your family continues to enjoy many more creative builds together! ✨

Best regards,
Team MODU

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Rated 5 out of 5 stars

Amazing support and great product

We purchased a set and sent an email to have the order canceled, they helped immediately. We had decided to buy a bigger set instead :) Top notch customer service and shipping, and the blocks themselves are so much fun, very versatile. We haven’t tried bigger contraptions since our kid is not even one yet, but can’t wait to explore all the possibilities the Dreamer Set offers.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service!!

MODU has great customer service and that kind of respect for their buyers is rarely seen these days!
We bought MODU 4 years ago when it was only one color and till this days they offer us great care, advices and service if any repair is neccesery or whatever we need.
10/10 !

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Dreamer kit

We have a dreamer set and we experienced a very good service when the wheels were broken. Modu send us a set of new wheels! Thanks a lot.
The children like the Modu and are always happy to play with it.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

I got a dreamer set

I got a dreamer set, a dreamer booklet and a tote. The tote has great colour and material!! There is a booklet included in the dreamer set, I didn't notice it in that before hand so now I have a spare :). Still great quality!!

September 4, 2025
Unprompted review
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Rated 5 out of 5 stars

LOVE the product & service

LOVE the product, and the service is amazing as well! There was something wrong with my wheels, and with no questions asked, I was sent new wheels that arrived in 2 days.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Replace Missing piece

I bought the Explorer Set for my nephew and niece. They love to play with it.
There was one piece missing in the package. I contacted costumer service and the next day they replied and sent the missing piece.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great potential

Got the dreamer set for my 3 m/o so we hope to have years of fun and play with the blocks. Baby already loves the Scooter board, and I love the look and feel of the product (wheels run smooth and baby drool etc. can easily be wiped away) 😊 Such a nice feeling to buy a toy she won't grow out of so fast but we can rebuild instead.

August 26, 2025
Unprompted review
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Rated 5 out of 5 stars

My 9-month old loves it

My 9-month old loves it, we got the discovery set and will definitely buy more. He uses it to climb mostly, loves riding it as a car (with some help!). I can’t wait to see what else he will use it for as he grows. Very easy to follow instructions and to build different pieces. Highly recommend.

August 22, 2025
Unprompted review
MODU logo

Reply from MODU

Thank you for your review, Roseanna! We're so happy to hear that you and your family are enjoying your MODU set - that makes us very happy 🙏🏼 We really appreciate your recommendation!

Best,
Team MODU

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