moleonline.com Reviews 

Delivered ahead of schedule
Product as expected .
Ordered off this company before and will order again in future if necessary

I ordered two bags of horse feed from Mole Online, but unfortunately DHL lost one of the parcels and it was well overdue.

I contacted DHL but unfortunately got nowhere with them. I then contacted Mole Online and spoke to Gary, who was absolutely brilliant. He dealt with the problem straight away and immediately arranged for a replacement bag of feed to be sent out on a priority delivery.

I can’t praise Gary and the customer service enough. He was extremely helpful, understanding and efficient, making sure I wasn’t left without my feed.

Although the delivery problem wasn’t Mole’s fault, Gary went above and beyond to put things right.

Excellent customer service and a real credit to Mole Online. I would definitely recommend them and will happily order from them again.

Thank you, Gary, for your help!

New favourite Store
Excellent quality and variety. Some different ideas for Christmas. Reasonable prices. Plus a very handy timber yard!

Great service and communication from Mole Valley and the wellies are amazing too! Only gripe is the delivery which was a faff but that was down to Royal Mail, not you!

Ordered click and collect. No issues whatsoever. Friendly staff.

I have been very happy at mole country stores and online as well all the staff are all polite and and helpful have all items in stock.
Delivery service is very quick and also I use the click and collect service to

Click and collect service was excellent.

Mole valley online was fine. Unfortunately totally let down by DHL couriers. Received notification from them saying delivery would be on 28th October. However kept getting messages saying delivery would be attempted of 28th Oct every day until it was finally dumped outside front door on 2nd Nov. Tracking delivery was pointless as kept saying item received at delivery depot for 4 days in a row.
Whole experience has put me off using again and will probably just use amazon who 99% of the time do deliver the next day although at a slightly increased cost but 100% less hassle with delivery.

Good service, cheap prices, good customer service, definitely recommend this company.

Awsome products and friendly staff what more can you ask for

Fast Service, Good product, Good communication.

Excellent product, value for money, great delivery.

Great value for money!

Quick delivery. Good price. Excellent service.

The best mulch we have ever brought. Moist well packed and can't wait for my fruit trees to blossom next year. Try a bag you won't be disappointed

Order was placed . Was waiting for the order .after 10 days with no sign of my order arriving I contacted mole.
Was toldy order had failed and a refund had been made . It was my first time ordering from them . I was told to re order . I will do and I hope to be able to change the star rating to a 5

Easy to order, products as described, I was kept well informed of the progress of my order by emails