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Been a month, no product. I contacted them twice to cancel but they won't. Their position remains that "there has been a delay but now they are preparing the shipment." First they offered me a 15% coupon and then a 50% coupon. Obviously I do not want to give them more of my money. lol.
Also ordered 5/2, order never shipped. Gave the run around in emails about made up delays. When I requested a refund, crickets. I already put in for a charge back with the credit card company. Don't buy from this fraudulent company
Ordered 5/7. Got the confirmation email for the order saying that due to severe weather in the northeast orders might be slightly delayed. Get another email on 5/20 saying there's logistic issues affecting shipments headed to my area. Why keep giving everyone a 15% off code. Nobody in their right mind is going to order anything again from a company that can't even send out the initial order.
Delivery took a while due to out of stock issue which is understandable since it is a new company but as soon as I receive the lollipops it taste great and effective for me. I love the new flavor Blue Raspberry and Watermelon.
I ordered on 5/8 and it's 5/15 and my order status has not been updated. I emailed customer service and no response. I even paid the $9.99 for expedited shipping and NOTHING. I will never again order from this company. I want my money back.
Per their website “Orders typically ship within 1–2 business days. Delivery times vary by location, but most U.S. orders arrive within 2-5 business days. You’ll receive tracking once your order ships.”
Placed order 5/8. 5 business days later my order still hasn’t shipped. My current status says “We're preparing these items for shipping.” I have sent multiple emails with no response.
I placed an order on May 2nd. It is now May 14th & the order has not shipped. Ive asked politely FIVE times to cancel & refund my card. Has not happened. Also, company outright lied- citing "severe weather in the northeast " as the cause of the delay. I live in the northeast and there is no such weather.
I LOVE THEM. Watermelon is my favorite and if I eat 2 I feel the calming effects from the l-theanine + caffeine. I just bought 3 bags and put them all over my bags, in my car and house so I always have them if I need them. Would recommend it!!
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