Tried to contact company on several…
Tried to contact company on several occasions when items didn't arrive, no response. Company appears to have now disappeared. DO NOT BUY FROM HERE
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Tried to contact company on several occasions when items didn't arrive, no response. Company appears to have now disappeared. DO NOT BUY FROM HERE
Shoes eventually received but too small even though I bought a bigger size.
No reply from emails requesting return and refund.
Yes I order black leather sneakers from this company in London on the 23/12/2024 and I an still waiting for them I have send email again and again but no reply
Ordered 2 pairs of shoes in Dec 24, never received them, sent 2 emails chasing, no response as expected, fortunately paid by credit card so will be speaking to my bank for refund.
DO NOT BUY FROM THIS ORGANISATION #fake #scammers
Not happy with my purchase, poor quality shoes, took over 3 weeks to arrive not in boxes just wrapped up in plastic, don't buy from these people
Do not buy from this company.
The products are falsely advertised and the company is based in China (not London).
If you look at the website, you won't find an address or telephone number.
You can message them via the website but they don't respond.
For those that have already been scammed, raise a dispute with your bank and they should be able to sort a full refund.
This company is the same as "Molly-Adelaide" that sells crappy Chinese cycling gear. On both sites they state "We do not guarantee that the quality of any product, service, information, or other material you purchase or receive will meet your expectations or that any errors in service will be corrected. All our products are shipped directly to the consumer from our supplier in China."
Diesel trainers advertised. Bought the trainers, were not Diesel and about 2 sizes too small. Quality rubbish.
I don't mind sending back to Asia and paying postage but they have offered either a replacement and I pay £10 postage for replacement or I keep the crappy trainers and they just refund me 20%?! For trainers that are literally no use to me! This is despite on their website saying they offer a refund if goods are no use!
I have emailed several times for return instructions and have been ignored!
Terrible company
Awful customer service,
Cheap fakes from China,
Please avoid these scammers !!!
As others have reviewed, awful company from china, pretending to be UK based.
they advertise fake brand names. poor quality,
sent pair of trainers two sizes too small, expected me to pay return postage for there mistake.
after many emails best they could do was a 70% refund, and then they only refunded 30%.
lesson learned.
avoid at all costs !
Shipping from china, ordered x2 smart trainers advertised as diesel came 3 weeks later, not branded nor the quality you’d expect, ordered size 9, 1 pair a size 8 other more a size 7, emailed them asking for a return label no response as yet! My advice,Avoid this company !
Fake account. Ordered trainers that never arrived. Luckily I've managed to claim money back from my bank but it's a lesson learnt. Avoid!!
This is a fake Chinese company flogging crap under the disguise that it’s a UK company…
All there products are of the lowest quality and would cost pennies to manufacture in china…
They will advertise products using a variety of product manufacturer names to sell their fake Chinese goods on media sites to the western public…
trading standards needs to shut these down ASAP
Beware - read the returns policy small print - this is a company shipping from Asia, and all returns will be at your expense to Asia. Ordered a 'Nadia - Casual Long Coat with Lapels', but when I received it, it is appallingly made, in really poor quality fabric. I requested a returns label from the company, but despite having emailed three times over the course of a week, I have received no answer whatsoever. I would recommend avoiding this website.
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