Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more
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Bonnie was great to work with
Bonnie was great to work with. She was attentive and answered all my questions.
It was an easy process
It was an easy process. The customer service with the Haily was great. As she promised it didn't take long. She answered all my questions and was clearly knowledgeable.
I spoke with an associate named ( Anna)…
I spoke with an associate named ( Anna) Anna was kind, patient, clear, the complete professional. Anna was able to straighten out my problem with a payment. As a result I walked away satisfied. Keep up the good work Anna!
Great customer service help
Great customer service help. Keep up the good work!
Hailey was pleasant & knowledgeable
Hailey was pleasant & knowledgeable. Answered all my questions.
Momnt's process was very fast and…
Momnt's process was very fast and efficient. Their employees made this experience very easy and fast. I will continue to do business with them in the future and will let others know that they are wonderful.
Promptly Solved My Problem
Anna listened to me, was intelligent and easily solved my problem.
Bonnie was knowledgeable and helpful…
Bonnie was knowledgeable and helpful during our call.
Bonnie was super helpful and made the…
Bonnie was super helpful and made the process a lot easier!
Obtaining our financing (July 2024) was…
Obtaining our financing (July 2024) was easy and the terms amazing. We have had issues with mailed payments taking up to 60 days to post to the account, and the account statement for September has not yet been posted. When we pay thru the portal payments post that day, so I would not recommend repaying your loan any other way. We are doing everything in our power to pay this loan off well before the end of the promotional period so as to have time for things to go awry and not get stuck with the deferred interest.
Helpful and friendly always
Hailey is always helpful . This is the 2nd time we talked with her and she is absolutely amazing and has great customer service. So glad we get her when we call. Thank you Hailey for the best customer service you always give. We appreciate you
Momnt Welcome Call
Hailey was polite, upbeat and efficient. She asked if I had any questions at appropriate times. It was a short, but effective, call.
Positive, Warm Welcoming
I received a call from Ms. Bonnie from Momnt company. As a first time customer with the company, I felt so rewarding to have been given the opportunity to deal with the company. Ms. Bonnie was friendly, professional and very knowledgeable about the information I needed to know about my business with the company. Her attitude was so positive, that I’m feeling positive that this was the right decision.
Thank You
Jeanetta Lee
Was very helpful an explained issue.
Very good welcome call as new customer
Very good welcome call as new customer. Answered all of my questions and provided needed information.
Great Customer Service
Every time I called for any reason regarding my loan the individuals I dealt with were knowledgeable, fast and thorough.
Momnt Staff Member, Jacqueline
Momnt Staff Member, Ms. Jacqueline was understanding and patient with me while I had a bit of a moment in which I voiced my misunderstandings of my Revamp Co. Contract and what the pricing was for on the loan. She explained it to where I understood the pricing. I know I speak a bit rough when I'm frustrated, so I have to say that this young lady was very professional and most of all, patient with me. She also stayed on the phone with me to walk me through setting up my account password for reset and corrected my direct payment to the proper payment amount. Thank you for your professionalism....
Bonnie was helpful & pure pleasure to…
Bonnie was helpful & pure pleasure to deal with
Very helpful
Very helpful.
Answered all my questions.
Bonnie was very good to work with.
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