MOMO Kombucha Reviews 

293
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally flavorful and refreshing drinks, noting that the unique seasonal varieties are a fantastic alternative to alcoholic beverages. Consumers also highlight the prompt, reliable shipping processes, alongside a friendly and helpful support team always ready to assist with any questions or inquiries. However, some customers also noted occasional issues with their orders, such as receiving incorrect items, damaged packaging, or experiencing delayed deliveries from couriers. A few reviewers additionally mentioned frustrations when tracking missing packages, finding missing product expiry dates, or trying to resolve subscription delivery problems.

What people talk about most

Product

Customers had positive experiences with product, expressing absolute delight over the delicious taste, great... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the delicious taste and... See more

Customer service

Consumers find customer service to be positive, highlighting quick responses, helpful agents, and fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting prompt delivery and perfect items online.... See more

Delivery service

Clients share satisfaction on delivery service, highlighting very fast and timely delivery alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although I am not an expert, I have tried many brands of kombucha & those from Momo have been the most flavourful. Their regular offerings are pretty darn good but their seasonal collaborations with N... See more

Rated 5 out of 5 stars

I first tried Kombucha a year ago and have been ordering more since. I started with the Rhubarb which was really nice and have been trying the different flavors since. No problems with ordering or d... See more

Rated 5 out of 5 stars

Along with GO Kombucha the most authentic kombucha made with 100% integrity in the U.K. Lovely people who are passionate in what they do. Good luck in taking your brews to the next level and making bo... See more

Rated 5 out of 5 stars

I discovered Momo Kombucha about a year ago at a local deli. It immediately became my favourite Kombucha. This week, I ordered online for the 1st time; a 6 pack of the Passionfruit Limited Editi... See more


Company details

  1. Soft Drinks Shop

Written by the company

MOMO Kombucha aims to be the UK's highest quality and best tasting kombucha. To do this, we are certified organic and B-Corp, brew entirely in small glass jars, and completely unfiltered for a fuller depth of flavour.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(293)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Along with GO Kombucha the most…

Along with GO Kombucha the most authentic kombucha made with 100% integrity in the U.K. Lovely people who are passionate in what they do. Good luck in taking your brews to the next level and making booch mainstream.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Sloppy packaging fail.

There’s been a bottle in the fridge for a while - no one remembers who put it there. This morning I thought to try it and before doing so went to read the Best Before or Use By date. Apart from a completely indecipherable smear of white matrix paint dots near the neck there is no sign of a date.

Message to bottlers: print expiry dates clearly or lose customers. Simple.

Mine is in the bin where it belongs.

November 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor taste , expensive

Expensive for a small bottles. Taste very sweet no kombucha kick , more like a very watery squash and contains active sugar unlike other kombucha where sugar is completely finished in end product.
The only positive are the glass bottles which look quite pretty.

I won’t be ordering again.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Delicious raw kombucha

Delicious raw kombucha delivered to my door. A good range of standard flavours throughout the year and seasonal flavours available too.

September 19, 2025
Rated 5 out of 5 stars

Great product

Great product, tastes great, good for gut and relatively low calories. Welcome and enjoyable addition to my daily health centred habits.

September 19, 2025
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Rated 5 out of 5 stars

Healthy gut happy me

Momo is lovely,so easy to drink and not sour or bitter
I buy it every month on subscription and I like the fact that it's all natural with nothing added and it's good for me
I have definitely felt a difference since starting to drink it.

July 21, 2025
MOMO Kombucha logo

Reply from MOMO Kombucha

we love to hear it! thank you for the support, Shirley

Rated 5 out of 5 stars

My son introduced me to Kombucha and…

My son introduced me to Kombucha and suggested Momo as I explained to him that I didn’t like it when I had tried it before. He sent me a mixed box of six and I loved it. I have been ordering it every few months ever since.

August 15, 2025
Unprompted review
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Reply from MOMO Kombucha

Great to hear you are loving MOMO! Thank you, Laurie

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Rated 5 out of 5 stars

A happy customer!…

Just such a great product and always delivered quickly. It’s refreshing, not too sweet and the flavours are varied so you don’t get fed up. I especially like the limited edition ones for a change. I also love that they are a B corp company and so are a force for good too.

July 21, 2025
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks, Tracey! Here at the Brewery we're committed to bringing good to the world as well as bring the UK's most loved kombucha, we appreciate your support.

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