I had a great experience with Momorii. I booked a dress for my baby and the quality of the product was great. I needed to contact the store for some alignment on return policy and the support provided... See more
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See what reviewers are saying
I recently ordered clothing for my grandchildren from momorii and couldn’t be more pleased with the beautiful quality of these items. I had made a duplicated purchase and emailed them to notify of m... See more
Love all the cute and beautiful outfits they have for us to purchase. So many choices make it difficult to decide what to get. I know the astronaut snowsuit I bought will be loved. Perfectly made with... See more
Bought a cute little dress for my granddaughter, it is super adorable. I was disappointed to learn later that I could have purchased the same dress online from other drop ship suppliers for much less.... See more
Company replied
Company details
Written by the company
Momorii understands that life is a tiring chore, especially for moms. Our passion is to make life easier for all moms. What drives us forward is that what we are doing is aiming to put a smile on your face. We will understand what moms need, whether moms need baby clothes, baby shoes, nappy bags or maternity accessories. We select our products carefully and focus on customers' experience to make shopping as easy and fun as possible. Even if you are not sure of what you want, our online shop has several ways to help you identify your needs. Everything about Momorii revolves around our commitment to lift the weight off your chest.
Contact info
United States
- momorii.com
Not as advertised
I am very disappointed with the two ítems I have just received. There is no label attached inside each ítem showing that this is really the size I ordered. Quality in the jumpsuit with the white tail and white ears was not as good as I expected for the price. Legs are short. Snaps are not lined up. One snap is right on the edge and will tear the fabric after a few uses. Merchandise looks good in the photo but it was very disappointing for me to see what I got. It is not worth the money I paid.
Follow-up.
The company contacted me and graciously offered a refund and asked me to send them pictures of the disappointing jumpsuit. I did. I believe that the company had to see for itself what I was complaining about. The company said they would contact the manufacturer. They also wrote that customers' satisfaction really matters to them.
I was happy to hear from them and see that they are not an anonymous company on line only looking to make money rapidly selling poor quality products.
The other item I bought, the sweater with the little horse was beautiful, good quality, well-made. I could not understand why the other item faired so poorly in comparison.
The company is doing its best to make sure their products meet the customers' approval. I hope the company will look into it as they said they would.
April 8, 2021
Unprompted review
Reply from momorii.com
Thank you for your review and my most sincere apologies for the inconvenience caused.
We sincerely apologise that your experience didn’t match your expectations. We take the feedback seriously. You had received the order confirmation when you placed the order and can contact us via email or “contact us” through our website. But we had not received any email from you before you wrote this review via the Trust Pilot.
We are sorry that you had such a bad experience with us and we have gone ahead and refund the item you were not satisfied and also provide you a discount code for your next order. Please share a picture with us of the damaged/faulty items to contact the manufacturer to find out where the problem may have been.
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I just love momorii 😍😍 good quality 💯
March 21, 2021
Unprompted review
So happy with my purchase
So happy with my purchase. Amazing products,beautiful like in photos,good quality and fast delivery. Highly recommended
March 11, 2021
Unprompted review
I love this store they have amazing…
I love this store they have amazing great and quality clothes
February 22, 2021
Unprompted review
Amazing
Great material, great price and amazing design 😍😍😍 im in love with your products 😍❤
February 20, 2021
Unprompted review
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amazing clothes
February 19, 2021
Unprompted review
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