Mönch Watch Company Reviews 209

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality and high-end nature of the products, often noting that the watches look even more stunning in person than in photos. Many people are delighted with their purchases, highlighting the excellent value for money and the premium feel of the watches, which often exceed expectations for their price. The ordering process is frequently described as smooth and easy, with quick delivery and products arriving securely and beautifully packaged. However, some customers also noted minor issues, such as receiving a watch with the wrong strap color, though this was promptly resolved with a free replacement. A few other people also felt that the integrated bracelet made a slight jangling sound, or required a minor adjustment.

What people talk about most

Product

Customers consistently note positive experiences with the product, often highlighting its stunning... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the watches as stylish, well-made, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Value for money

People report positive experiences with value for money, with many reviewers expressing satisfaction with... See more

Order

Reviewers express satisfaction with the ordering process, noting it was smooth, easy, and quick, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service, easy returns and a next day delivery for my replacement watch as had a slight issue with the one received. Quality and look of the Time Master Artic is superb. Easy to alter... See more

Company replied

Rated 5 out of 5 stars

I bought the Time-Master Arctic watch as a birthday gift for my husband, and it was one of the best purchases I've ever made. From the moment he opened the box, he was genuinely impressed. The watc... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 watches for wedding gifts from Monch, Initially I emailed them to ask what the presentation gift boxes looked like before I pulled the trigger, They replied promptly and with pictures so I... See more

Company replied

Rated 5 out of 5 stars

I recently bought the INITIAL, ASH watch and couldn’t be more delighted, 316 stainless steel made watch which they use on top end watches. This is so much value for money, well worth the purchase and... See more

Company replied


Company details

  1. Watch Manufacturer

Written by the company

At Mönch, we're redefining the watch-buying experience. Our mission is simple: to offer a curated selection of watches that match your style and surpass your expectations. With an unwavering commitment to quality and innovation. We invite you to explore, discover, and embrace the essence of time with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great looking watch

Bought a Monch when the company was first starting up and still in love with the watch. I paid £75 originally for the black face Initial, but it easily looks like it's worth 10x as much. Really scratch resistant and used multiple times in swimming pools and still zero issues. Would absolutely reccomend and I will be getting another one in the future.

June 20, 2023
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Rated 5 out of 5 stars

Great quality

Delivered very quickly. The quality of tgg by e watches are amazing would 100% recommend to make and female.

May 1, 2024
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Rated 5 out of 5 stars

2 watches and counting.

I Have now bought 2 watches & hoping for a 3rd. The watches and service from the team at Monch have been nothing short of great value. Fantastic design and quality for the price , with great customer service interaction. I’m lucky enough to own a number of Swiss watches and The Monch watches I have bought still get plenty of wrist time from my collection. Amazing.10/10 tbh I can’t fault them. 👍

March 1, 2024
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Rated 5 out of 5 stars

Mönch peripheral Noir watch

Treated myself to the peripheral Noir watch, i had viewed this watch on instagram and thought it looked very smart watch also a type of watch iv been wanting. No issues with the order, i love it wear all the time!!

December 18, 2023
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Rated 5 out of 5 stars

beautiful

just refently bought a watch which i saw of their tiktok ad page. fell inlove and ordered same day for it to come super wuickly aswell. had couple enquiries and the customer service replied super fast. overall super satisfied with this brand

May 16, 2024
Unprompted review

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