Monday Swimwear Reviews 

I had some issues with the shipping timeline and a misunderstanding of the return policy but the customer service team was understanding and worked with me! I so appreciate their help

I would give zero stars if I could.

I placed an order for over $2,000 worth of swimwear (more than 20 pieces) because I was preparing for a vacation and needed multiple sizes to try on. I also paid an additional $50 for expedited delivery so everything would arrive before I left.

Instead, my package arrived containing exactly one bikini bottom.

To make matters worse, I specifically declined the optional shipping protection during checkout, but it was somehow added back into my order anyway, costing me an additional $70. I contacted customer service immediately and asked for a refund for the unwanted shipping protection, but they refused.

Communicating with Monday Swimwear was incredibly frustrating because they only offer support through email. There is no phone number to call, so every response takes days. It took them an entire week just to investigate what happened.

Their initial response was to ask me to confirm an address so they could resend the missing items. By that point, I had already returned home from my vacation. I explained that I no longer wanted the order, that I would return the single bikini bottom they sent, and that I wanted a full refund.

Only after I requested a refund did they suddenly change their position. Instead of honoring the refund, they told me that because of the size of my order they could not refund me and that I needed to file a shipping claim.

This makes absolutely no sense. I even sent them a photo of the package showing it was a small mailer weighing less than one pound, which is physically incapable of containing more than 20 swimwear items. The shipping label itself clearly shows the package weight.

As the retailer, they accepted my payment, failed to deliver my order, and then tried to shift the burden onto me instead of making the situation right. I paid for expedited shipping, missed having the swimsuits for my vacation, wasted countless hours dealing with email support, and still had to fight just to get my money back.

This is some of the worst customer service I’ve ever experienced. For a company selling premium-priced swimwear, I expected them to stand behind their orders and take care of their customers when something went wrong. Instead, I was left without my order, out thousands of dollars during the dispute, and treated as though this was somehow my responsibility.

I will never order from Monday Swimwear again and cannot recommend them based on my experience.

I missed the return window because I was traveling, and had bought multiple sizes and styles to try on as a gift to myself for my birthday. They were so helpful and quick with their responses, and offered me a one time exception to extend the return window so I could return all the unworn items. I’m so grateful! It was a wholly positive experience.

Had a little a mix up with my order Monday swimwear customer service got right to it and made everything as smooth as possible in reshipping ,sending returning labels in the end it all worked out have bought from them numerous times quality is 100/10 can’t be more happier with all there clothing and swimwear ♥️

I was absolutely appalled at the quality of the bikini for the price. I could’ve gotten the same quality from amazing for 30 bucks. What they charge for this is absolutely insane. And don’t expect to get your money back anytime soon, the return process is an absolute nightmare. I will never be buying from this brand again, and their marketing is over the top annoying on all platforms.

Amazing customer Service. So easy to deal with and everyone you speak to is lovely.
Every year I buy from them for my holidays and I wouldn’t go anywhere else xx

I had an excellent experience with Monday Swimwear. Their customer service was outstanding from start to finish. They responded quickly to all of my questions, kept me informed throughout the shipping process, and made sure everything went smoothly.

My order arrived safely, and the quality of the swimwear exceeded my expectations. It’s rare to find a company that truly cares about its customers, and Monday Swimwear definitely does.

I highly recommend them and will definitely be ordering again!

I’ve been a #1 Mondayswimwear customer for a very very long time
I live in Miami Florida and my bathing suit collection is 99.9% MondayS collection
Love love love
Always and forever

I ordered a Monday Swimwear bikini for the first time about a week ago to bring on my honeymoon and it was so incredible, I overnighted 4 more! They are all 15/10! Just enough coverage in the bottoms and tops. My favorite combo is the Bronte bottoms and Morocco top! But the Byron bottoms are also incredible. They’re a bit cheeky and sexy (love that they also offer a range of cuts/styles!) but don’t leave you spilling out or feeling too exposed, which is my main issue with other swimwear brands lately. The material is also head and shoulders above other popular swimwear brands. Every Monday swimsuit feels thick, well-lined, and worth the investment! Like it won’t fall apart or get dingy after a couple of wears. Sure, they are on the pricey side, but if a product is noticeably higher quality than the competition and it LASTS, I think it’s worth a few extra bucks. It also looks incredible on: flattering, vibrant colors, quality stitching- it LOOKS expensive and flattering. I feel so confident that I immediately returned every other swimsuit I purchased this month from other brands and bought 4 more Monday swimwear bikinis! Last, the customer service and shipment promises DELIVER- literally. I was on a major time crunch and overnighted 2 orders. While many brands offer expedited shipping, I find few offer overnight and regardless they take 2-3 days to “process” the order, so you usually don’t receive it within the expedited shipping time. Not Monday swimwear! Processed and shipped within a few hours and delivered the next day! The peace of mind that brings after you pay for expedited shipping is a huge plus for me. Overall, huge fan of Monday Swimwear and will be singing their praises!

Worthless. I paid for expedited shipping 9 days before I left for a trip to ensure my order would arrive on time. They took way too long to ship the order so I ended up not having the items before I left. They specifically state on their website, "Any US expedited order placed after 12:30 PM will be fulfilled on the next business day." This was definitely not the case for me, and left ne extremely disappointed. To prevent this from happening in the future, I would suggest clarifying the processing speed of expedited orders. Don't trust this company, as they clearly don't care about keeping their promises.

I love Monday Swimwear! Not only are their swimsuits 10/10 quality but their customer service is too! I reached out about an order I needed to return and the team got back to me right away, and were extremely helpful and understanding. 🫶🏽💗

The return policy is honestly one of the worst I’ve come across in Europe. It feels very unfair to customers and not aligned with what most people expect when shopping online today.
The swimsuits are also heavily overpriced for what you actually receive. If a brand positions itself on the luxury side, then offering a proper, customer friendly return policy including free returns should be a basic standard.
Overall, this experience was very disappointing. Between the pricing and the return process, it’s hard to justify ordering again. Definitely not what I expected from a so-called premium brand.

This is a purchase you will not regret. From the beautiful styles, to the quality, and customer service. All are A+. I receive compliments any time I wear anything from MS. I love the marketing and being able to see videos of the different stylings on real people. Shipping is quick, always packed with care and in sturdy packaging. Returns and exchanges couldn't be easier, and customer services is quick to respond and resolve any snags or questions. Couldn't recommend more.

So prompt with responding to inquires or updates. And every piece I have received is the best quality !

Very disappointed with the quality after only 2 wears. I bought the crinkle suit and it is now noticeably discoloured. Not fit for purpose and definitely not worth the high price. I've had other swimsuits last 5+ years from other companies.

Note that Monday "Swimwear" being in the name and acknowledgment of discolouration "over time". I did raise that I do not think that covers only 2 wears and as such is not fit for purpose. Despite raising this I was only offered 50% off the next purchase rather than a refund or replacement.

I was initially disappointed as an item was missing from my order when it arrived. However, after contacting customer service, they responded quickly, were understanding, and arranged a replacement without any hassle.

Mistakes can happen, but it’s how a company resolves them that matters. I’m very pleased with the customer service I received and appreciate how efficiently the issue was handled

Absolutely love every single piece I have from Monday Swimwear! The best part of shopping with Monday is their customer service, they are attentive and committed to your shopping experience

Monday swimwear made a mistake and only sent half my order, their customer service was amazing and responded the next day, sending out the rest of my order with tracking. The shipment arrived promptly within a few days.

Monday Swimwear is the best swimwear brand I have come across. I have an athletic, thicker build and it took me some tries to figure out sizing but I am telling you, the quality of MS and the amazing customer service that I have received is unmatched. This brand does care about their customers and their bathing suits are just chefs kiss. I get so many compliments every where I go when I wear Monday Swim. I truly could not be happier!