Mondial Relay Reviews 

548,531
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The numeric code didn’t work in the machine, of course, i double-checked the numbers making sure it’s all correct…but the QR code worked when the guy scanned it.. all’s good. Much better ig the numeri... See more

Rated 4 out of 5 stars

was ok, but the graphical interface asks for a PIN CODE that is split on the screen into two. The number I got my email however was a 6 digit code. Was not quite sure if I had the good number, but... See more

Rated 5 out of 5 stars

Que l'on recoive ou que l'on envoie, les Lockers on suffisamment de place, pas besoin d'imprimer pour renvoyer. Au top

Rated 1 out of 5 stars

Pick-up point was apparently closed, which wasn't shown on the website or stated anywhere, so the package went back to the sorting center. This I had to discover for my self. I called multiple times t... See more

Company details

  1. Courier and Delivery Service
  2. Package locker

About Mondial Relay

Written by the company

L’application mobile Mondial Relay est votre alliée pour suivre, envoyer et retirer votre colis :

- Suivez vos colis en temps réel et soyez prévenus de leur disponibilité,

- Envoyez vos colis facilement et rapidement à vos proches,

- Trouver le Point Relais® ou Locker le plus proche de chez vous.

Téléchargez l'App Suivez vos colis

Contact info

4.1

Great

TrustScore 4 out of 5

549K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(548,531)

261,833 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i asked for delivery to st benault de…

i asked for delivery to st benault de sault for all 7 packages.i was informed that that was not possible and would go to egazon super u.
1 was delivered to st benault and 5 to egazon (which is another 25 minutes drive further from my house).
i was not asked to choose another drop off point,which i should have been,consequently i had to drive 50 minutes each way to collect .

i am still waiting on 1 package WHICH I WOULD LIKE DELIVERED TO ST BENAULT DE SAULT.

merci jim o'rourke

September 12, 2026
Rated 5 out of 5 stars

The numeric code didn’t work in the…

The numeric code didn’t work in the machine, of course, i double-checked the numbers making sure it’s all correct…but the QR code worked when the guy scanned it.. all’s good. Much better ig the numeric code is working - less job tl do for the guy in the shop who has lots of customers also. More efficient.

September 12, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look