Monetary Metals Reviews 185

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the unique product offerings, particularly the ability to earn interest on gold and silver, which many describe as a game-changer for wealth management and investment strategies. The staff and customer service receive consistent praise for being patient, helpful, and responsive, ensuring a smooth and comfortable experience for users. Many appreciate the value for money, especially the free vaulting and the opportunity to earn a yield on their precious metals. However, some customers mentioned that the online trading platform could be improved for a more comprehensive service experience, and a few noted a desire for features like taking loans against holdings. Additionally, some people felt the monthly reports lacked specific detail regarding their investments.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its unique ability to earn... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, honesty, and... See more

Service

Users describe positive interactions with service, highlighting that commitments are consistently met and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

Value for money

Clients share positive opinions on value for money, with many expressing satisfaction with the ability to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Precious metals as an income generating vehicle. We contacted this company over a year ago. Every question we had was professionally dealt with. Staff were patient and most helpful throughout the lon... See more

Rated 5 out of 5 stars

MM makes it possible and easy to earn interest on a portion of my gold and silver savings without paying for storage, I can send metal to participate in leases and bonds (MM pays for shipping) and als... See more

Rated 5 out of 5 stars

I became a client of Monetary Metals in December 2023. MM is the ultimate wealth management strategy. Gold is the best safe haven asset and diversifier. The MM platform is the investment solution I h... See more

Rated 5 out of 5 stars

Being a customer of Monetary Metals has completely changed the way I think about savings. For most of my adult life, earning a yield through traditional cash accounts has felt completely hopeless. As... See more


Company details

  1. #50 of 177 best companies in Alternative Financial Service

Written by the company

Monetary Metals delivers a yield on gold, paid in gold, via its Gold Yield Marketplace™ platform, by offering gold-denominated financing to qualified businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Good customer service

Good customer service, good reporting interface and tracking. And fully utilizing the gold in leases silver leasing is increasing as well.

September 5, 2025
Rated 5 out of 5 stars

An Exemplary Company

I've been a client of Monetary Metals for almost two years, and they have been exemplary in our interactions. When I have emailed asking for clarifications or information, I have received responses within just a few hours. I believe my investments are sounds, and I appreciate their making this available.

September 5, 2025
Rated 4 out of 5 stars

Very easy easy interaction

Very easy easy interaction, transfer of funds, transparent handling of assets; however, securing leases can take some time

September 5, 2025
Monetary Metals logo

Reply from Monetary Metals

Thank you, Anna. Noted on the leases. We're always hard at work in the background to bring you attractive opportunities to lease your metal. Those can take time, but we try to make the wait easier by providing a yield on all your metal before it goes into leases. Cheers!

Rated 5 out of 5 stars

With Monetary Metals since 2019

I am with MM since 2019. I was following Keith Weiner for intellectual reasons about economics, the USD, Gold & Silver for a long time already. As such I was convinced of his intellectual rigor and sincereness already. So, when he came up with MM I was fast convinced about its potential and I am absolutely 100% satisfied with their services! It is the best way to invest in physical imho. Yes, there is counterparty risk. But they do it absolutely properly. Everything is super transparent, you can check every lease personally and opt out if you deem it too risky. And they added other great people I know for years, like Jeff Deist! It is perfect in my view!

September 5, 2025
Rated 5 out of 5 stars

Customer service is the best.

Custom er service is the best.. First everyone I ever talked to Had English as their first language. All was highly knowledgeable and could answer my questions easily and quickly. I was impressed by every step of the way through the entire process of opening and funding the account.
And now over a year later and everything is still first class and worthy of the 5 stars I rated them with.

September 1, 2025
Rated 5 out of 5 stars

This Company Shines Like No Other

The product Monetary Metals has is unique. I don't think there is another company on the planet that can offer me interest on my gold paid in gold, and silver too. The Monetary Metals team has been very responsive to my questions and continuously strives to provide me with the best service possible. I can't say enough good things about this company.

November 12, 2024
Rated 4 out of 5 stars

Commission is a bit too high and would…

Commission is a bit too high and would prefer to have a lower commission to buy and sell. Good news is that interested will be paid on gold and not just for the loans that are available. That was false advertising when I signed up and I didn’t know the rest of my gold wasn’t going to be earning interest.

September 24, 2024
Monetary Metals logo

Reply from Monetary Metals

Hello Loi, we're sorry to hear you thought our commissions were too high. At +/- 0.75% to the spot price for orders below $250k, we are among the lowest in the entire precious metals industry. You enjoyed free storage and insurance on any gold that wasn't earning from the time you opened your account. And as of March 1, 2025, all the gold in your account is earning a yield, including 4% on anything not actively leased. If you're not satisfied, we would love to schedule a call with you to discuss further. You can contact us at accounts@monetary-metals.com. We appreciate your business and want to do everything in our power to make your experience at Monetary Metals the best it can be.

Rated 5 out of 5 stars

Clear terms and thoughtful service on…

Clear terms and thoughtful service on the transactions without unnecessary salesmanship made for a better experience than expected; nothing like buying an RV or a house.

However, I am mostly with Monetary Metals because its products in gold and silver are sui generis, and have only become more valuable as inflation bites harder. The team of Dr. Wiener et al. are commended for their entrepreneurial effort in precious metals that has done wonders to allay my relationship with risk and uncertainty in investment; i.e., thank you for protecting my wealth (in metals).

September 2, 2025
Rated 5 out of 5 stars

At first my wife and I were skeptical…

At first my wife and I were skeptical about the entire concept. We asked a lot of questions. To their credit, they answered all the questions thoroughly and promptly. After that, I sent them some bullion to start up the account and that process went smoothly. I am now enjoying a modest return on a portion of my bullion.

February 1, 2025
Rated 5 out of 5 stars

I am very happy to be invested in MM

I am very happy to be invested in MM. It hasn’t been 2 yrs yet since I got in. I was very skeptical about the idea of earning interest in gold. Dickson and Erik answered all my questions. I took my time. Then without any pressure sales I made the decision to invest. They took the time had patience in me. I in turn have told a few since to check out MM for themselves. I’ve averaged 3.3% growth in gold and I shouldn’t have to tell you what gold priced in fiat money has done in that time.

August 20, 2025
Rated 5 out of 5 stars

I’ve been a customer for over a year

I’ve been a customer for over a year. Everything from shipping to onboarding has been great, the platform is simple and easy to use and they deliver what is promised. I’m already enjoying the benefits and I don’t have a single complaint or but so far.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Eight years of successful metal leasing

Since 2017 Monetary Metals has safely leased my metal to various businesses and provided monthly statements of the income in my account. It has also produced helpful data about the metal markets and responded promptly to my questions. I am impressed with the quality of the company and glad to see the rapid growth of its unique business model.

September 2, 2025

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