Rep Nav returned all phone calls, as did his supervisor, Sean. Nav gave me a great comfort level. Everything promised was executed timely. I am very pleased with Monex's buy back policy, pick up pro... See more
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Review summary
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Reviews shaping this summary
I had a great experience buying my precious metals from Mr. Art C. Levine because he was very friendly, approachable, and a real professional. I was very satisfied with his honesty and integrity by do... See more
Monex makes buying precious metals very easy. My representative Don is amazing. Great guy, down to earth customer focused, pleasant professional, and patient. All in all always a great experience. Don... See more
Security Advisor Tony Arce is a true professional! He understands the value in owning physical gold (Gold Canadian Maple Leaf Coins). He explained why this is a better option than physical gold Exchan... See more
Company details
- #5 of 27 best companies in Gold and Silver Trading Company
- #22 of 196 best companies in Financial Consultant
Written by the company
The Monex group of companies was founded by Louis E. Carabini in 1967 at a time when there were no gold dealers due to the 1933 federal law prohibiting gold ownership. Originally known as the Pacific Coast Coin Exchange, our initial business was primarily devoted to trade in pre-1965 U.S. silver coins and pre-1933 gold coins. At that point in time, increasing precious metals prices became evident to the investing public. For over 50 years, Monex has been one of America's trusted names in gold and other precious metals. With client transactions now totaling over $70 billion, Monex Deposit Company, established in 1987, is today America's premier precious metals dealer because of our dedication to customer service and satisfaction. Today, three generations of the Carabini family are now working with Monex, including founder Louis Carabini, his son Michael and Michael's daughters Cristina and AnnaMaria. In addition, more than 43% of Monex employees have been with the company for a decade or more. Our success and reputation have been built from long and fruitful relationships with our clients. As a result of our clients' trust in Monex, over 80% of our business is from clients doing repeat precious metals business, and about one-quarter of our new clients are referred to us by existing clients. Located in Newport Beach, California, Monex Deposit Company is home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best bullion dealer with a convenient market and competitive precious metals prices.
Monex Deposit Company has been America's Trusted Name In Precious Metals Investing for Almost 50 Years
Written by the company
- We are committed to serving your precious metals investment needs while providing the best pricing and easy two-way market
- Monex takes great pride to being home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best dealer with a convenient market and competitive precious metals prices.
Contact info
4910 Birch St, 92660-8100, Newport Beach, United States
- 800-444-8317
- support@monex.com
- monex.com
4.9
Excellent
4K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and informative service
Excellent and informative service! RJ walked me through every step and felt very comfortable with the process!
January 20, 2026
Professional expedient service
January 21, 2026
Great customer service
Great customer service! Have already been back to them for more silver.
January 20, 2026
Reply from Monex Deposit Company
Thank you for your feedback. We are glad that you are satisfied with your service and we are very grateful for your continued business!
C. Collins
Monex
James is very knowledgeable and does a…
James is very knowledgeable and does a wonderful job.
January 20, 2026
Reply from Monex Deposit Company
Thank you for your comments. We are glad to hear you are happy with your account representative and our service!
C. Collins
Monex
Monex
Monex, by far, is the best company for buying gold nd silver. Informed communication and prompt delivery make Monex the only company I buy from and recommend to friends.
January 5, 2026
Reply from Monex Deposit Company
Thank you for your feedback. We are glad that you are satisfied with your service and we are very grateful for your continued business!
C. Collins
Monex
Don stockman was very wonderful…
Don stockman was very wonderful everything he told me came to be he was not dishonest I would use him again and fact I had used him 2 years ago and I will use your company again in the future but I want Don to take care of me my name is Linda Harris and thank you
January 7, 2026
I have been dealing with Art for years
I have been dealing with Art for years. I love him like a brother or a dog ;-). Either way, he is Gold and a hell of a guy.
Thanks Art!
January 14, 2026
Excellent and professional service
January 13, 2026
I have worked with James before and…
I have worked with James before and this time was as good as the first.
January 12, 2026
James (Monex) is very supportive and…
James (Monex) is very supportive and easy to work with
January 13, 2026
Always professional and candid
Always professional and candid. Enjoy doing business with rep.
January 13, 2026
Good solid company to buy precious…
Good solid company to buy precious metals. Great follow up. Feel like I gave a personal relationship with my rep. Trustworthy. Have been a client for over 10 years.
January 13, 2026
Excellent service
Excellent service
On line Echeck routing and account input make it easy
January 12, 2026
Travis was Great!
Travis made it so easy, no stress, hype etc...
Patient. Didn't make it complicated.
Very easy to speak with.
Upbeat.
Great Asset you have with him!
January 9, 2026
Dean Smith is great
Dean Smith is great. He is so informative and helpful. Not pushy at all which I like. He made doing business with Monex super easy. I highly recommend Dean and Monex.
January 12, 2026
Reply from Monex Deposit Company
Thank you for your comments. We are glad to hear you are happy with your account representative and our service!
C. Collins
Monex
Monex is a trusted and valued precious metals dealer
Working with Travis is always a great and professional experience. I've been working with Monex for years and reliability and trust can always be assured.
January 9, 2026
Great service always easy to make trades
January 8, 2026
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