Money3 Reviews 

3,148
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great experience with Money3. They helped with a personal loan when other lenders declined my application. The process was simple, fully online, and quick. Communication was clear throughout, and ever... See more

Company replied

Rated 5 out of 5 stars

Thank you Money3 for giving me the chance when no one else could, the service, the application process everything was done so fast within 4 days. I will definitely recommend money3 to anyone. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The thing that stuck out best for me. I tend to struggle with the technical world. I also hate doing application paperwork, whether it's for a real estate, employer for a job or anything else. The onl... See more

Company replied

Rated 5 out of 5 stars

It's truly wonderful how some companies are willing to offer opportunities when others may not. Providing second chances can make a significant difference in someone's life. I'm glad to hear that you... See more

Company replied

Company details

  1. Car Finance and Loan Company
  2. Alternative Financial Service
  3. Non-Bank Financial Service

Written by the company

Money3 is an Australian consumer finance company providing Vehicle Finance up to $75,000 and Personal Loans up to $30,000, over terms of up to 60 months. We offer car loans, motorbike loans, caravan loans, boat loans, truck loans, and secured and unsecured personal loans. Our products are available to a wide range of customers, including those who may have been declined by banks or mainstream lenders due to their credit history. At Money3, we believe every Australian deserves a fair go. We look beyond your credit score and assess your full financial situation to find a loan that works for you. Our team is committed to clear communication, responsible lending, and great service at every step. We work with customers across Australia and aim to make the lending process as simple and stress-free as possible, whether you are financing a vehicle, consolidating debt, covering an unexpected expense, or planning ahead for something important. If you have been turned away by traditional credit providers, find out what you could be eligible for with Money3. Subject to verification, suitability and affordability.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(3,148)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick

Quick, easy, professional

June 20, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Stephanie,

We're pleased you had a good experience overall!

Many thanks,
The Money3 Team

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Rated 4 out of 5 stars

Money3

Very thoughtful, understanding and efficient.
I would highly recommend ( and use ) Money3 again.

June 28, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Adam,

Thank you for your review :)

The Money3 Team

Rated 5 out of 5 stars

A company that communicates

The communication and understanding of why I needed the loan and talked me through the whole process, I don't get loans often or at all. So this was all new to me. Really good team of professionals!

June 27, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello,

We're so pleased you found the process seamless with us.

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

Great customer service

You staff help so much in all the processes and were very helpful I really appreciate all their help

June 20, 2024
Unprompted review
Money3 logo

Reply from Money3

Amazing, thank you for your compliment :)

Many thanks,
The Money3 Team

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Rated 1 out of 5 stars

Unfair and Cruel

I'm a single mother on the Disability Support Pension who relies on a car to attend medical appointments, do the shopping and see my children. I recently applied for a loan and got rejected. This is despite the fact that I have a couple of hundred dollars remaining each fortnight from my DSP Centrelink payment. Money3 are heartless and did not give my application the due consideration it deserved. I can easily service the loan I was seeking and yet they said no without giving any reason whatsoever. Far from a fair go, they're more interested in condemning disadvantaged Australians to isolation & discriminating against people on the Disability Support Pension. Would not recommend this company if you are seeking fair treatment, due consideration & a reasonable approach. There's a special place in hell waiting for these individuals.

June 19, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Emma,

Thanks for your feedback. We're sorry to hear that you are dissatisfied. Money3 is always here to help you, within our lending guidelines. We assess every application according to our lending policies and guidelines, which are ever-changing and evolving. You're welcome to give us a call to discuss your application - https://www.money3.com.au/contact-us or email reviews@money3.com.au.

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

Great company very helpful

Great company very helpful

June 11, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Kara,

We're pleased you found us helpful. Please reach out if you have any questions about your account.

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

Great communication

Great communication

May 24, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello,

Thank you for your review. We're pleased you were satisfied with our communication.

Many thanks,
The Money3 Team

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Rated 5 out of 5 stars

A+ smooth understanding and easy

Was all smooth on finance side of things, the caryard needs to have better open communication with other parties but the money3 did a quick smooth process

June 6, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Sara,

Thanks for your review. We're glad you found the process with Money3 smooth.

The Money3 Team

Rated 5 out of 5 stars

As a repeat customer for 3rd time,love…

As a repeat customer for 3rd time,love that l can apply for new car and it doesn't take to long.

June 4, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Rose,

Thanks for your loyalty. We're thrilled you're happy with Money3.

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

Amazing service

Amazing service. Very understandable. Thankyou

June 3, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello,

We're glad to be of help to you. If you have any questions about your account, we'd be more than happy to assist!

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

Great experience with them and so easy…

Great experience with them and so easy to deal with, would recommend them to anyone

May 30, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Don,

We're pleased to hear you had a great experience with us. Please do recommend us - we believe in giving people a fair go.

Many thanks,
The Money3 Team

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Rated 5 out of 5 stars

No hassles , finance

This is our second loan through money 3 , always polite and freindly and helpful and give you an opportunity for a loan when other finance companies don't. I highly recommend this company

June 3, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Julia,

Wonderful to hear! Thanks for your loyalty and please contact us if you have any questions about your account.

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

Money3 helped to get me my car

Money3 reps were courteous and helpful in arranging my car loan to replace my damaged car and made a stressful post-accident situation more bearable.

May 22, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Leone,

It's great that you have your replacement car now. We're here to help when you have questions about your account.

Many thanks,
The Money3 Team

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