Money3 Reviews 

3,147
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Thank you Money3 for giving me the chance when no one else could, the service, the application process everything was done so fast within 4 days. I will definitely recommend money3 to anyone. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The thing that stuck out best for me. I tend to struggle with the technical world. I also hate doing application paperwork, whether it's for a real estate, employer for a job or anything else. The onl... See more

Company replied

Rated 5 out of 5 stars

It's truly wonderful how some companies are willing to offer opportunities when others may not. Providing second chances can make a significant difference in someone's life. I'm glad to hear that you... See more

Company replied

Rated 5 out of 5 stars

I went around the car yards and was totally unimpressed by what I seen so we worked out am option suitable for both of us where I just put my car I already had and got the car and ended up with a car... See more

Company replied

Company details

  1. Car Finance and Loan Company
  2. Alternative Financial Service
  3. Non-Bank Financial Service

Written by the company

Money3 is an Australian consumer finance company providing Vehicle Finance up to $75,000 and Personal Loans up to $30,000, over terms of up to 60 months. We offer car loans, motorbike loans, caravan loans, boat loans, truck loans, and secured and unsecured personal loans. Our products are available to a wide range of customers, including those who may have been declined by banks or mainstream lenders due to their credit history. At Money3, we believe every Australian deserves a fair go. We look beyond your credit score and assess your full financial situation to find a loan that works for you. Our team is committed to clear communication, responsible lending, and great service at every step. We work with customers across Australia and aim to make the lending process as simple and stress-free as possible, whether you are financing a vehicle, consolidating debt, covering an unexpected expense, or planning ahead for something important. If you have been turned away by traditional credit providers, find out what you could be eligible for with Money3. Subject to verification, suitability and affordability.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(3,147)

60 reviews in the last 12 months

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Rated 2 out of 5 stars

How can the owing amount change in a…

How can the owing amount change in a day? Went from 3,804.11 on the 27.8.24 now up to 3,919.14 on the 28.8.24. Yet I'm paying $265 still so. Not happy at all!

August 28, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Kel,

Thanks for your feedback. We're sorry to hear that you are dissatisfied. Interest gets charged daily and added monthly, causing the payout balance to change daily. Money3 is always here to help you, within our lending guidelines. Please feel free to give us a call if you would like to discuss further.

Many thanks,
The Money3 Team

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Rated 5 out of 5 stars

Money 3 and broker for car loan

My broker contacted Money 3 and they were very helpful and collected all my data needed for the loan and my loan was successful.
I am pleased with the car loan, Money 3 and my broker as well as dealing with car yard.

August 22, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Donna,

Thank for your sharing your feedback about your experience with your broker. This is great to hear and we're pleased you're happy!

Many thanks,
The Money3 Team

Rated 1 out of 5 stars

People who have low credit or bad…

People who have low credit or bad credit, don't trust them, it's a lie, they want you to just apply. I have everything to get a loan. Permanent job, pay slip and good weekly income, but they After I applied, they rejected me. I don't have a bad credit, it's just that my score is low because I applied too much. So don't be deceived and don't ruin your credit by applying again.

August 27, 2024
Unprompted review
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Reply from Money3

Hello Meysam,

Thanks for your feedback. We're sorry to hear that you are dissatisfied. Money3 is always here to help you, within our lending guidelines. We assess every application according to our lending policies and guidelines, which are ever-changing and evolving. You're welcome to give us a call to discuss your application - https://www.money3.com.au/contact-us or email us at complaints@money3.com.au.

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

Im Behind the drivers wheel!

Money3 went out of their way to make sure I had all that i asked for and needed to purchase my chosen vehicle. then followed up to make sure i was happy with their service and the time period from application to approval. Well done money3!

July 12, 2024
Unprompted review
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Reply from Money3

Hello Paul,

We love this and appreciate the positive feedback. Enjoy your new car!

Many thanks,
The Money3 Team

Rated 5 out of 5 stars

A well define experience that i trust…

A well define experience that i could recommend their business to anyone who needs a loan with upmost guarantee also they have very well experience looking after your needs

August 22, 2024
Unprompted review
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Reply from Money3

Hello Mark,

Thanks for your review and we're happy you had a good experience with us.

The Money3 Team

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Rated 4 out of 5 stars

It was quick and easy once I found the emails

It was quick and easy once I found the emails as they in my junk/spam mail. It took a few days cause of the difference documents and I think all documents should be listed in the first email so it can be quicker.

Customer should be told to check their spam/junk mail for email also in first phone call but overall I had a good experience.

August 21, 2024
Unprompted review
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Reply from Money3

Hi Venessa,

Thank you for your valuable feedback, which will be passed on to the team.

The Money3 Team

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Rated 5 out of 5 stars

When nobody would help me with a car…

When nobody would help me with a car loan as a DSP recipient Money3 stepped up and helped me out immensely.
Now I have transport I am eager to gain employment with a view to double my repayments and build up my credit rating and the potential for re-borrowing at a later date.
Thanks heaps Money3 you're awesome 👍

August 16, 2024
Unprompted review
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Reply from Money3

Hello Mike,

We've loved being part of your journey. Everyone deserves a fair go and with your positive outlook, we can picture you driving to your next place of employment :)

All the very best and please do reach out when you're ready for us to help again.

Many thanks.
The Money3 Team

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Rated 5 out of 5 stars

There is nothing I dislike about this…

There is nothing I dislike about this company.
The staff and personal loans team were friendly and very efficient, happy to assist in any way possible. All this combined made the process that much easier.

August 9, 2024
Unprompted review
Money3 logo

Reply from Money3

Hello Wendy,

Thanks for sharing your experience!

The Money3 Team

Rated 5 out of 5 stars

The great members you have help me so…

The great members you have help me so easy and had patience with me as I'm no to up to date with tech all round top team thanks so much :))

July 29, 2024
Unprompted review
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Reply from Money3

Hi Adam,

Thanks so much for your kind words! We're always here to help when you need.

The Money3 Team

Rated 5 out of 5 stars

Open honest communication friendly and…

Open honest communication friendly and if you have a little patience you will get good results I appreciate the opportunities I receive from money 3

August 1, 2024
Unprompted review
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Reply from Money3

Hi Amy,

Thanks for your review! If you have any questions about your account, please let us know.

The Money3 Team

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Rated 1 out of 5 stars

Feedback

You say you give centrelink customers a chance looks like you don't I've been rejected twice sounds like you can't be bothered helping centrelink customers i won't be applying through you again

August 6, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Helen,

Thanks for your feedback. We're sorry to hear that you are dissatisfied. Money3 is always here to help you, within our lending guidelines. We assess every application according to our lending policies and guidelines, which are ever-changing and evolving. You're welcome to give us a call to discuss your application - https://www.money3.com.au/contact-us.

Many thanks,
The Money3 Team

Rated 4 out of 5 stars

It was a little harder to complete on…

It was a little harder to complete on my moble,but apart from that it was fairly easy.

July 26, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi Brent,

Thanks for your feedback. If you have any questions about your account, please reach out.

Many thanks,
The Money3 Team

Rated 1 out of 5 stars

Yea I didn't even bother going through…

Yea I didn't even bother going through with applying for the loan, just chat to them via the chat and ask a basic question, you will not waste your time afterwards. I'm here to warn people, it is absolutely a scam, they can not provide any evidence to support claims of approval, it is not a transparent company and it is currently under investigation. If you can get a loan, don't bother paying it back, they will eventually go under. They rely on you being desperate and no staff are actually informed, it really is pretty disgusting. There should be proper loans available to people with low income that have fair interest rates and pay back schemes. Not whatever the hell money3 is.
If anyone knows of a place, let me know. I'm a small business just starting and do need a small loan for a van to expand my business, I am not willing to pay excessive fees or interest just based on the vile prejudice in this world. Everyone deserves equal rights and benefits to live a life especially through small loans for low income earners (the people who need it most). So if an ethical loan place exists, send it through.

August 1, 2024
Unprompted review
Money3 logo

Reply from Money3

Hi,

Thanks for your feedback. We're sorry to hear that you are dissatisfied with your customer experience at Money3. This is definitely not the experience we want our customers to have.

To help us better understand our customers' experiences, please email your full name and date of birth to reviews@money3.com.au, with a brief description of your experience.

Please don't hesitate to get in touch with us if we can help.

Kind Regards,
The Money3 Team

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