Moneybox Reviews 4,398

Love this bank, transferring money between accounts is so simple. The chat is always in place if you need it & question & queries are answered straight away. The interest rate is good too.

High intrest rates aren't the be all and end all. Trust feels as, or more, important. I've had a payment blocked and customer service can't explain why. This is worrying. I've found other options ISA with better rates. Bad timing to be poor at customer service. You are missing out on 20k of my money.

Was going to open an account but am worried about the status of DIGITAL MONEYBOX LIMITED
(Company number 09597755) on "gov.uk".

If THEIR bookkeeping is overdue then how are they going to safely look after MY money?

"Confirmation statement overdue
Next statement date 14 March 2026
due by 28 March 2026
Last statement dated 14 March 2025"

Had a money box account for a year and wanted to transfer some of the cash ISA to a stock ISA with another company. 3 weeks later and money not transferred, apprently they have up to 30 days to do the transfer. Not good if you see a good investment opportunity.

Thank you Moneybox, I appreciate the quick response and realise than most of the issue was with Scottish Widow.

Just opened an ISA with a good interest on the app and it was straightforward and fast. The only improvement that would be great (apart from higher interest that is) would be to have a repeat payment option of 4 weeks (choosing a date and have a 28 day cycle) as i'm paid four weekly and the option of monthly payments confuse my personal accounting. Otherwise highly recommend the app and the ISA this year.

It was so easy and so straightforward. Also, the advice 'bot' was actuallu a real person who had actually read and understood what I wanted. Tat was a major plus!! for me.

Fantastic experience - brilliant communication over a Bank Holiday weekend.

Very nice, work and fast transaction

Very easy to action the movement of money into ISA and saver account and kept fully informed throughout fund transfer process

I set up an isa in next too no time ! Everything was so simple too use ! And I would highly recommend Moneybox

I found your customer support when having a few problems really helpful. Ursula was excellent with her advice and guidance.

I’ve been using Moneybox for a while now and honestly couldn’t be happier with it. I’ve got all my ISAs set up through them, along with my savings, and everything just works smoothly in one place.

The app is really easy to use, even if you’re not super confident with finances. I like how it helps me stay consistent with saving and investing without feeling overwhelming. The round-up feature is a nice bonus too—it makes saving feel effortless.

Overall, it’s been a really positive experience. Reliable, simple, and a great way to build up your savings and investments over time. Definitely recommend it if you’re looking for an easy way to manage your money.

Always great service from Money Box
I used their chat
I exchanged emails with tem
I called them few times

I have a cash isa with them and had it transferred from different provider which was a very smooth process

Opened over 12 months ago after watching the money show . Great fixed rate for the first 12 months & still a higher rate than my building society after . Interest added monthly & the app is easy to use

So frustrating. I accidentally forgot my password having been unable to use the code ..it locked me out. I called…no one in till Tuesday..it being Easter. It of course coincides with ISA deadlines. Unfortunately I emailed using a different address and desite 6 emails from the correct one I am , at least an hour later today ,.also yesterday I remain blocked, can’t wait to close this account .

Once I learnt how to navigate the site I was ok, however, I was quite nervous and conscious of scams so had to contact Moneybox with various questions surrounding how I identified that I was paying into my account as opposed to someone else's. I wanted to see the account in my name.

Average interest on a good government bonus. The 1k/year is a big boost. But the interest rate is still not amazing by any shot. For a quick 1k its a good incentive for FTBuyers but for anyone whos got some cash to play wihlth there are easier and better ways to make 1k - albeit not this securely. It's an average account with a solid perk. The operator is ok - some user experience issues like ease of use and fuss in how they try to inventivise saving but in a really clunky way. Roundups, weekly top-ups etc are all great tools but the ease of implementing them isn't very intuitive or user friendly. It all felt like a bit of a faff tbh.

Straightforward, informative product details. Clear and accessible account information.

Easy to use app.Helpful tips about saving and investing. Seeing interest added daily to my cash ISA is a real motivator for me to keep saving. Moneybox was recommended to me, and I would definitely recommend it too.