MoneyDolly Reviews 

7,013
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,834 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the app and website to be user-friendly, easy to navigate, and efficient for fundraising, simplifying the entire process. Many appreciated the helpful and professional staff, who made setup easy and motivated participants. The platform's features, such as tracking progress and simplifying solicitations, were highly valued by users. However, some customers were dissatisfied with the product catalog, finding the items unenticing and disappointing. Additionally, a few people mentioned concerns about the fees collected by the app and the inconvenience of maintaining a digital app, preferring physical cards.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, consistently describing it as very easy to use and... See more

Application

Customers had positive experiences with the app, finding it easy to use and beneficial for fundraising, with... See more

Product

People report ambiguous experiences with the product, with many finding it fantastic and beneficial for... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Website

Consumers find the website to be a positive experience, highlighting its ease of use and navigation.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MoneyDolly was extremely easy to use and very effective. The fundraiser was extremely successful. The best part was that no money was ever collected by a player or coach. It all was placed in an acc... See more

Company replied

Rated 5 out of 5 stars

We have a large track & field team (almost 200 athletes) so fundraising is a large part of what makes us successful. MoneyDolly is a quick, simple, and sustainable way to fundraise - without having t... See more

Company replied

Rated 5 out of 5 stars

Using Money Dolley to help our grandson with his middle school football team sports team fundraiser was easy as 1-2-3. They asked very little personal questions much like they do when you buy goods fr... See more

Company replied

Rated 5 out of 5 stars

MoneyDolly is the easiest way for your organization to raise money. It all starts with a visit from one of the company reps who gets the kids motivated by making teams and having incentives for them... See more


Company details

  1. #82 of 356 best companies in Software Company

Written by the company

MoneyDolly is the nation’s leading fundraising platform wherein you can meet all your fundraising goals. Create your own page for your supporters to visit, select incentives to offer for their contributions, invite your team to add their friends and family to the automated campaign and then watch the support roll in. Through MoneyDolly, millions of dollars have been raised for thousands of organizations, groups and teams nationwide. Visit us at MoneyDolly.com to get started in minutes.

Fundraising Made Easy

Written by the company

MoneyDolly is dedicated to helping fundraising leaders make more money while doing less - So they can focus on what matters most.
We have a longstanding commitment to empowering organizations, groups and teams of all types to hit their financial goals so they can afford to do what's important to them.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(7,013)

1,766 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It was ok

It was ok, but should start off with custom donation. Some people see $25 first and change their mind. And the taxes make it even worse.

May 28, 2026
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Reply from MoneyDolly

Thanks for your feedback Brianca! Each fundraiser is configured differently by group leaders, but we always strive to make it easier for supporters when viewing the checkout options. Thanks for the good review!

Rated 1 out of 5 stars

Support number was useless

Package did not arrive. I tried to report the problem using the support contact number provided. Got some joker who would say he just needed one more piece of information he already had. It was obvious he was just seeing how he could keep me sending the same information over and over. I will never contribute to a campaign using MoneyDolly again. I am contacting the contact at the fund raiser and showing them the text conversation.

May 27, 2026
Unprompted review
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Reply from MoneyDolly

Hey Jerry! This is Kyle, the customer success team lead. I apologize for the issues we encountered with our support number agent recently, being stuck in a loop of gathering information prior to escalating, but never actually sending that escalation to our team.

That persistent info gathering loop has been fixed, and is only meant to quickly gather a users name, order number, and information - such as a missing or damaged product, prior to being forwarded as an escalation ticket to our human customer success team.

We'd love to assist you with your support issue, and get you free product sent in compensation to your missing package. Please reach back out to Finn at 747-966-3466 or support@moneydolly.com and ask to escalate to a human, and we will personally reply and assist you.

We appreciate your understanding as the occasional technology hiccups occur, and are grieved to hear your frustrations during that intermittent info gathering loop issue. We'd love another chance. Thank you for your feedback and concern, Jerry! If this message has helped, even updating to a 3 star for the time being would be greatly appreciated, and goes a long way.

Thanks for your attention and understanding, Jerry.

Rated 4 out of 5 stars

If you donating

If you donating, you should not charged

May 25, 2026
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Reply from MoneyDolly

Hey Johnnie, any fees or processing are to not pass on technology costs to the group, for partners and payout processing, similar to credit card fees. We want the full donation to go to the group, so we tag that on there. Thanks for your feedback!

Rated 5 out of 5 stars

I liked how it gave you reminders and…

I liked how it gave you reminders and its very detailed about everything and especially the app its self

May 20, 2026
MoneyDolly logo

Reply from MoneyDolly

Thank you Kira! We love to hear your positive feedback on the optional notifications, and that you enjoyed using the app!

Rated 5 out of 5 stars

It's reliable and I feel secure using…

It's reliable and I feel secure using their app.Get a email receipt within minutes after doing a donation. I have used it several times for fundraising events.

May 24, 2026
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Reply from MoneyDolly

We love to hear you have had multiple positive experiences utilizing MoneyDolly for supporting various groups! Thanks for the positive review, Tina!

Rated 5 out of 5 stars

Money Dolly Review

It was an great app to use you get notifications all the time and overall it was an great expirence I highly recommend moneydolly for your next fundraiser.

May 24, 2026
MoneyDolly logo

Reply from MoneyDolly

Thank you for the positive and helpful review Allison! This encourages others from your good experience!

Rated 4 out of 5 stars

The “ convenience fee” should built…

The “ convenience fee” should built into the price and your shipping is a bit high! I would’ve ordered if if weren’t for the fees. Instead I simply donated $50.00 and paid a “ convenience fee”

May 23, 2026
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Reply from MoneyDolly

Thanks for your feedback Apryl! We constantly strive to lower shipping costs, and convenience fees cover platforms and transactions processes, to not pass that cost on to the group itself. We will continue to partner with and lower costs to supporters, so they can feel satisfied supporting groups they care about!

Rated 5 out of 5 stars

AMAZING REVEIW

They were very smooth and the tech worked great. It was a great motivational way to fundraise. Moneydolly made this whole experience of raising money 10x better

May 21, 2026
MoneyDolly logo

Reply from MoneyDolly

Thanks John! We strive to make this a painless and easy experience for group leaders to help raise more money than ever before. Thank you!

Rated 5 out of 5 stars

Amazing organization

This app made it easy to raise money and have fun while doing it

May 18, 2026
MoneyDolly logo

Reply from MoneyDolly

MoneyDolly is built around putting the FUN into Fundraising, especially for participants!

Rated 5 out of 5 stars

Campaign Funding

This is one of the safest and secured way of making a donation to any campaign.

May 19, 2026
MoneyDolly logo

Reply from MoneyDolly

Thank you Caden! No more door to door, order forms, or physical handling of money. Safe and secure to fundraise and help groups to keep doing what they love.

Rated 5 out of 5 stars

Simple and fun yet very effective

The platform was easy to navigate and everything was very clear. It was fun to interact with and I really enjoyed the whole expirence.

May 14, 2026
MoneyDolly logo

Reply from MoneyDolly

We are so glad you had a good enjoyable experience with the MoneyDolly app! We can't wait to help your next fundraiser :)

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