Moneyhub Reviews 

69
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Having 3-4 calls a day from this company dont know how they got my number only rings once and goes as a missed call getting fed up of having to block numbers

Company replied

Rated 1 out of 5 stars

Problems due to no API being provided by financial institutions are frustrating, but understandable. Continual complaints about poor customer service, stretching back months are more of a conc... See more

Company replied

Rated 5 out of 5 stars

This is a great product for keeping track of spending across multiple bank accounts and credit cards. It's quick and easy to set up, and ongoing categorisation of each transaction is simple. Once e... See more

Company replied

Rated 5 out of 5 stars

Excellent! Allows me to connect to nearly all my accounts! Only thing on my wish list is to be able to see multi currency accounts (for example EUR or USD holding on revolut.. maybe converted with tod... See more

Company replied

Company details

  1. Software Company

Information provided by various external sources

Moneyhub puts you at the centre of your financial universe, giving you unrivalled clarity and control over all aspects of your finances. We help our users plan and manage their finances with spending analysis, budgeting, investment tracking and scenario modelling based on an aggregated view of their financial data. Open Banking is at the heart of a lot of innovation in FinTech, and we are at the heart of the action.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

69 reviews

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2.7

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(69)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Best in class

I've tried a couple of apps in this category and Moneyhub is by far the best I've used. It's one of those apps where "it just works".

November 30, 2022
Unprompted review
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Reply from Moneyhub

Love to hear this John, thank you!

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Rated 5 out of 5 stars

Intuitive app design helping to…

Intuitive app design helping to consolidate transactions from all your banks and credit cards to give you a holistic overview of your financial position.

Fantastic tool to quickly keep tabs on your finances, plan for you future and save money. Couldn't recommend more.

November 30, 2022
Unprompted review
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Reply from Moneyhub

Thanks for the awesome review Thomas!

Rated 5 out of 5 stars

A fantastic app

A fantastic app, really helps me keep track of my spending and saving.

September 1, 2022
Unprompted review
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Reply from Moneyhub

Thanks for the 5-star review Amanda!

Rated 5 out of 5 stars

Amazing

Amazing! the only way to have a visibility of all your finances on one screen!

May 2, 2022
Unprompted review
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Reply from Moneyhub

Thanks for the awesome review Matías!

Rated 4 out of 5 stars

Very good and works well.

Very good and works well.As good as paid for services

March 20, 2022
Unprompted review
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Reply from Moneyhub

Thanks for the review Frank! We are always on hand for suggestions on how to improve: support@moneyhub.com

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Rated 1 out of 5 stars

Lost many of my records

Lost many of my records. I have invested a lot of time trying to get an accurate picture of my spending and Moneyhub have lost a lot of records from one of my accounts. So it is unreliable.

March 13, 2022
Unprompted review
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Reply from Moneyhub

Hi Gerard, we are sorry to hear you have had this experience. If you choose to delete a connection, due to data processing legislation all records for that connection will be removed and cannot be restored. If that wasn't the case please ensure to contact support@moneyhub.com to see if this can be resolved.

Rated 4 out of 5 stars

Very solid app

Very solid app, works well overall. Connections to more banks and financial institutions than most of their competitors, which was important to me, as I find it easier to code expenses as they happen, not just once a month. The developers keep releasing improvements. Reporting tools could use some work (but too simple for my taste) but I've seen steady progress here too. Definitely recommended.

March 13, 2022
Unprompted review
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Reply from Moneyhub

Thanks for the great review John, we are continually looking to improve the product and welcome feedback which we ensure to pass onto the development teams.

Rated 5 out of 5 stars

Financial Empowerment

This tool is absolutely essential to navigate personal finances today. Take control of your money situation with Moneyhub

January 22, 2022
Unprompted review
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Reply from Moneyhub

Thank you for the 5-star review!

Rated 5 out of 5 stars

Highly recommended

This is such a great tool to keep on top of your finances. We have been using the system for several years, and it keeps me informed on what I am spending. This is going to be really important in the next couple of years and we recommend it to all our friends.

January 7, 2022
Unprompted review
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Reply from Moneyhub

Thanks for the 5-star review Tim! So great to hear of the value that Moneyhub is providing for you.

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Rated 4 out of 5 stars

The site is excellent

The site is excellent, connecting to most accounts and giving a clear overview and detail of personal finances. The support is very good. It is not perfect, there is a problem with share investment analysis and the summary page could be better. However, it still adds value in it current form and well worth the annual subscription.

January 7, 2022
Unprompted review
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Reply from Moneyhub

Thanks for the review Gary. We are constantly improving the product, with improvements to investment analysis coming this year. Any problems or suggestions please do contact us: support@moneyhub.com

Rated 5 out of 5 stars

Great software tool for tracking your spending and assets

This is a great product for keeping track of spending across multiple bank accounts and credit cards. It's quick and easy to set up, and ongoing categorisation of each transaction is simple. Once entered, the information can then be viewed directly in the app, or downloaded into Excel for more detailed analysis. It also works for keeping track of investment assets, although not all investment platforms are online. The Help Desk team are great for ironing out any technical issues. In short - it's well worth the modest cost to keep a 360 degree view of your finances.

December 27, 2021
Unprompted review
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Reply from Moneyhub

Thanks for the fantastic review Neil. Great to hear of your experience and hope it will get even better for you!

Rated 5 out of 5 stars

Brilliant app with the features it…

Brilliant app with the features it provides, not had any issues with the application itself and really helps me get insight into where my money disappears to each month.
Keeping track of all my pensions and investments is really handy too, as you lose information as you trade funds around or sell shares. So getting your portfolio history tracked via an external tool is mightily helpful

December 24, 2021
Unprompted review
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Reply from Moneyhub

Thanks for your 5-star review David. It's great to hear the app is providing this value for you.

Rated 1 out of 5 stars

It is so unreliable

It is so unreliable. Should be great but the refreshing of accounts rarely works properly, despite numerous attempts. The error messages basically just say sorry but never gives a solution. Not worth the subscription.

October 15, 2021
Unprompted review
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Reply from Moneyhub

We are very sorry you have experienced an issue when using Moneyhub. Due to Open Banking legislation your connections will always need to be reauthorised every 90 days. Reauthorisation is an important action that has been put in place to prevent companies from having permanent access to your data. When you reauthorise a connection, you are confirming that you are happy for Moneyhub to continue securely accessing your data, if you do not reauthorise before the 90-day window expired the connection will stop. A member of our support team has sent you instructions on how to get this up and running again.

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Rated 2 out of 5 stars

Should be great but.......

I would really like to give a glowing review because when Moneyhub is working it's great however.......Over the last year or so I have had problems with re-authorising the connection with some, but not all of my accounts. The first time this happened it took three months to sort it out, I lost a lot of data and wasted time on emails answering the same questions from customer service over and over again. Now it has happened again. I have been unable to re-authorise with two major banks for more than a month and customer service are just fobbing me off again saying it has been referred to their technical team. Just not good enough sadly.

April 16, 2021
Unprompted review
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Reply from Moneyhub

Hi Ros, we are truly sorry to read this. Please rest assured you are not being fobbed off as the technical team are actively working to identify the issue causing this rare behaviour on your account. Please keep engaging with the support team and we hope to have this resolved as we also talk to the providers in question which can often cause some waiting period as we await an answer from them to attempt any fixes.

Rated 5 out of 5 stars

Moneyhub really works

I am really pleased with Moneyhub. I am able to access all my accounts with different banks, shares and pensions.

I had a problem with one pension company but Moneyhub fixed it really quickly.

February 17, 2021
Unprompted review
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Reply from Moneyhub

Thanks for your 5-star review Kevin. Great to hear of your positive experience with the platform!

Rated 5 out of 5 stars

Excellent

Excellent! Allows me to connect to nearly all my accounts! Only thing on my wish list is to be able to see multi currency accounts (for example EUR or USD holding on revolut.. maybe converted with today’s FX for totals) - and btw I haven’t seen any aggregator app that offers that! Fantastic otherwise!

February 10, 2021
Unprompted review
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Reply from Moneyhub

Thanks for the great review Karim! Noted with the multi-currency request and will be passed onto our product team 👍

Rated 5 out of 5 stars

really intuitive and really like the…

really intuitive and really like the nudges

February 8, 2021
Unprompted review
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Reply from Moneyhub

Thanks for your review James and glad you like the nudges - we are constantly looking to develop and improve these.

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Rated 5 out of 5 stars

A really useful tool with outstanding customer service.

I’m currently using Moneyhub on a trial basis but will be definitely signing up once the trial period is over. Moneyhub doesn’t have everything I’d like (nothing does of course) but what sets it apart from everything else I’ve tried is that they respond to queries really quickly and, if you ask about a feature they don’t yet have, the chances are it’s already in development and they will provide suggestions for alternative ways of doing what you want or will put your proposal forward for consideration.
It’s a great way of keeping track of your finances. Highly recommended.

August 24, 2020
Unprompted review
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Reply from Moneyhub

Thank you so much for your great review Annie! We are always happy to receive requests as we look to improve the product and are delighted with your feedback on the customer service team.

Rated 5 out of 5 stars

Far more valuable to me than the bank…

Far more valuable to me than the bank is - Money hub is actually useful!

I started using Moneyhub back in 2017 as I wanted to get a better view of my finances when my wife stopped work (post our 2nd child). I knew I needed to be a bit more on top of it than I was and I needed this to be easy....enter Moneyhub. Initially I was merely using it to get insight into what I was spending and where, being able to connect all my payment types (Amex, Santander several other banks/credit cards) was invaluable. I could then also categorize what I was spending where. This immediately bought to my attention that I was spending over 100 pounds a month on coffee whilst at work....yikes, thats more than 1200 a year and thats a holiday! So that had to stop....and the insight I can get into what I am spending has continued, fantastic solution.

Post this I was able to connect various other elements of my financial life from Share ISA's and fund management companies etc to give me a pretty much complete picture of my financial world without have to laboriously keep it update on a spreadsheet (my previous approach). A single view for all of these has been invaluable and saved me a lot of time.

A great tool if you want to manage your finances, get real clarity on what they look like in real time and save yourself time and effort in doing so.

Great job Moneyhub - currently in my Top 5 most important apps and way more important to me than my banking relationship which really just stores my money (securely in fairness) but adds little value beyond this.

April 30, 2020
Unprompted review
Moneyhub logo

Reply from Moneyhub

This is so good to hear Tim, thank you for your fantastic review! It is great to hear from our users on how Moneyhub has improved their financial wellness and how useful it is for them.

Rated 5 out of 5 stars

money hub service

the support is quick and helpful. the app is very good at showing and collating all your accounts in one place. Really helps with monitoring your spending and now updates almost instantly.
There are some teething problems but to be fair to money hub it’s more from the legacy banking end and they are keen help with work around while these issues are sorted.

April 29, 2020
Unprompted review
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Reply from Moneyhub

Thank you for the great review Mr Coelho!

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