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MONEYME Reviews 

1,136
•
TrustScore 4.5 out of 5

4.7

Financial Institution
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See what reviewers are saying

Rated 5 out of 5 stars

Easy communications always both by email and when have spoken with a team member. Cannot fault the customer service in any way. The team go above and beyond to be helpful.

Rated 5 out of 5 stars

MoneyMe were absolutely amazing. The entire process was incredibly fast, easy and stress-free from start to finish. I signed the contract and literally within seconds the funds were in my account. Mo... See more

Rated 4 out of 5 stars

The only reason for not receiving a five star rating was the online portal. It was clunky and did not allow critical information. However, once speaking with staff, the service was outstanding. Fast,... See more

Company replied

Rated 5 out of 5 stars

My broker found Moneyme and sent the link to apply. The process was quick and easy and my approval was quick. Theoney was in my account by the next morning after approval.. So far everything has gone... See more

Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

At MONEYME, we’re all about saving you time and money. A better experience starts here—with bank-beating rates, same-day approvals, and standout customer service. As a proud B Corp, we’re building a business that’s better for our customers, our community, and the planet. Through our FREE CREDIT SCORE CHECK, you can check your credit score for free, track it over time, and get helpful tips on how to boost it. We also offer low-rate, award-winning PERSONAL LOANS up to $70,000 where you can get a quote in 90 seconds without impacting your credit score. If you're looking for DEBT CONSOLIDATION, you can roll your credit cards, loans, and other debt into one easy-to-manage loan to help reduce your interest rate and lower monthly repayments. MONEYME Freestyle, our digital credit card, gives you up to 55 days interest-free and zero fee options, ready to tap n’ pay the moment you’re approved. Additionally, our AUTOPAY CAR LOAN is available via dealerships and brokers, allowing you to manage your loan directly in the app once approved. Copyright 2025 | MONEYME Financial Group Pty Ltd | ABN 40 163 691 236 | Australian Credit Licence Number 442218 | Credit criteria, fees, charges, terms and conditions apply.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(1,136)

415 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with MONEYME. The entire process was incredibly easy, straightforward, and much quicker than I expected. The team was professional and really helpful throughout the journey. I would highly recommend them to anyone looking for a smooth and efficient service!

April 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast and easy!

For my second time borrowing through moneyme I was majorly impressed by how easy and quick it was. I applied late in the evening and had my funds early the next morning. Their efforts were much appreciated!

April 1, 2026
Unprompted review
Rated 3 out of 5 stars

Easy process yet unsettling afterwards

The loan process was very straightforward, and everything was clearly explained upfront, which I appreciated. However, the automated repayment bot began sending messages and emails almost immediately after my loan was approved. Receiving multiple reminders each day can feel a bit unsettling, even if they’re meant to be helpful.
In my opinion, a single message and email shortly before the repayment date would be more than enough as a reminder. Anything beyond that becomes excessive and starts to feel like harassment rather than support.
Overall, the service itself was good, but the frequency of automated reminders could definitely be improved for a better customer experience.

April 1, 2026
Unprompted review
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Reply from MONEYME

Hi Abraham,

Thank you for taking the time to share your experience. It's great to hear that the loan process felt straightforward and that everything was clearly explained. This is exactly what we aim for!

We do appreciate your honest feedback about the frequency of the automated reminders. We understand how receiving multiple notifications in a short period of time could feel overwhelming rather than helpful.

We'll be looking into this on our end, but we'd also love to hear more about your experience directly. If you're open to it, please feel free to reach out to us on 1300 669 059 or via feedback@moneyme.com.au to help us review further.

Again, thank you for sharing this.

Kind regards,
Mike - Senior Customer Success Specialist

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Rated 5 out of 5 stars

Better than the bank!

From start to finish the consultant that helped me with my application was awesome.
Anything that needed clarification she would let me know so that I could clarify it.
My consultant was quick to congratulate me on getting the loan, I for one didn’t think I’d get the loan.

March 27, 2026
Unprompted review
Rated 2 out of 5 stars

Dissatisfied

After initially having been completely satisfied, it went downhill from there. The money was put into the wrong account, then there was an issue with receiving the balance into the correct account, and even now you still don’t have the correct bank account when sending messages, emails or even when I’ve called to make sure the account you will be taken payments from has still not been updated.
Disappointed really.

March 27, 2026
Unprompted review
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Reply from MONEYME

Hi Steph,

Thanks for sharing this, and we’re sorry for not getting back to you sooner.

We’re really sorry to hear about your experience. We understand how frustrating this must be, especially with funds going to the wrong account and your details not being updated even after you’ve followed up. That’s definitely not what we want for our customers.

If this hasn’t been resolved yet, we’d like to look into it and make sure things are updated correctly. Please feel free to reach out to us on 1300 669 059 or via feedback@moneyme.com.au so we can review your account and help sort this out.

Thanks again for raising this with us, and we’re sorry for the trouble caused.

Kind regards,
Mike - Senior Customer Success Specialist

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