MoneyPlus Advice Reviews 

355
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the staff for being exceptionally helpful, patient, and clear when explaining debt management options and overall financial solutions. Reviewers note that the support team makes stressful situations much easier to handle through prompt, friendly, and deeply reassuring service. Consumers feel that the overall guidance received has been truly life-changing, lifting massive burdens during difficult periods. However, some customers also noted that the ongoing service involves specific fees and requires continuous active engagement rather than a hands-off arrangement, meaning service value could be improved given the costs charged.

What people talk about most

Staff

Users describe positive interactions with staff, noting that advisors are kind, compassionate, and attentive... See more

Customer service

Consumers find customer service to be positive, highlighting that advisors are super reassuring, attentive,... See more

User experience

Reviewers mention positive feedback about user experience, noting that consumer calls are handled comfortably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. Communication was spot on. All advisors were extremely helpful and clear on how they explained things. Regular updates of how your debt is being managed and cleared. Helped me massive... See more

Rated 5 out of 5 stars

★★★★★ Excellent support – Wayne was brilliant I called MoneyPlus for debt help and spoke with Wayne. From the start he was calm, patient, and really took the time to listen to my situation. He... See more

Rated 5 out of 5 stars

Finley Lang has been incredibly helpful, solving more than a handful of issues and always providing solutions very speedily and always more quickly than was promised. A real above and beyond employee... See more

Rated 5 out of 5 stars

MoneyPlus made a very stressful and difficult time a lot easier to deal with. Honest and upfront advice on what is the best solution to your financial issue. Staff always very helpful, friendly and ab... See more


Company details

  1. Debt Relief Service

Written by the company

With over 25 years of experience, MoneyPlus Advice has supported thousands of people in taking control of their finances and finding debt solutions that fit their needs. We’re here to guide you through a range of options to manage your debt effectively.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

355 reviews

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No recent history of asking for reviews

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4.6

All reviews

(355)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

I spoke to Bryan from money plus he…

I spoke to Bryan from money plus he explained everything in detail and I understood everything that you were saying and he was thoughtful kind and very very good with how we explained and what is going to go on now and I thank Bryan and the whole team for this excellent work that they’re doing

November 4, 2026
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Rated 5 out of 5 stars

Amazing staff

I have been with money plus since 2024 and cannot fault them in anyway. All the staff are kind and caring and listen to you when you call and always are very compassionate. I have dealt with Richard recently and what a credit he is to the company. I am not very good at completing documents and get very anxious when on the phone but he did everything right to make the call comfortable. Nowadays, there is lack of customer service but he delivered 100% and I truly am grateful. People now are always quick to complain and moan and be negative and positive feedback is not always bothered with and I feel that either view should be counted and recognised.

October 16, 2026
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Rated 5 out of 5 stars

Thank you to Brian from Money Plus for…

Thank you to Brian from Money Plus for your help and support. He was very helpful, professional, and friendly throughout the process. He took the time to explain everything clearly and made the whole experience much easier. I really appreciate his time, patience, and excellent service. Thank you again!

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

Brian was amazing

Brian was amazing. Super reassuring and attentive to my needs. He made the whole process really easy and has made me feel so much better about a very stressful situation. Thank you.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

I have had financial worries due to a…

I have had financial worries due to a life changing event within my family I spoke to a lovely gentleman called Brian today who was so understanding showed such empathy and has helped me so much as well as the team on my journey.
The guidance and professionalism and understanding has been outstanding and I am so very grateful for everything you have done I loom forward to continuing my journey with you all.
Thank you so much.

October 1, 2026
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Rated 5 out of 5 stars

Brian was great

Brian was great! Very helpful and explained things clearly. He made such a stressful time so much easier. Also, due to health issues it's such a weight off.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Spoke to Brian today he was amazing

Spoke to Brian today he was amazing. He was very clear, concise and professional. He got straight to the solution, and explained everything thoroughly. Brian is truly an asset to the company, I left the conversation feeling reassured and relieved.

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Brian was very helpful and patient

Brian was very helpful and patient. He took the time to understand my situation and clearly explained how putting all my credit into one manageable payment could help. I really appreciate his guidance and support.

September 22, 2026
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Rated 5 out of 5 stars

Superman Brian

Brian was so helpful and kind and patient with me, I felt very reassured and like a weight has been lifted at the end.
Even though I feel embarrassed to ask for help im glad i did.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Bryan and the gentleman that I spoke to…

Bryan and the gentleman that I spoke to before him, and again on Friday, I had to ring the first gentleman for advice. He was very kind the whole time, and explained Bryan had finished for the day…they have both been so kind to me! 🤩☺️

Both gentleman made the whole process plain sailing, and spoke kindly to me at all times. They helped me send the documents I needed in order to set my DRO up, and I find that most reassuring.

Bryan even took time out today, outside of our arranged telephone scheduled telephone appointment, to make sure I was only seeming the necessary documents to set me up with my new dro.

I feel very much relieved and relaxed now, that Bryan and the man before helped me get the help I need.

5 ⭐ ⭐ ⭐ ⭐ ⭐

July 23, 2026
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Rated 5 out of 5 stars

I spoke to Bryan

I spoke to Bryan, and he was excellent. He communicated everything clearly, explained my Debt Management Plan (DMP) in detail, and answered all of my questions. He was patient, professional, and made sure I understood the process. I really appreciated his support and excellent customer service.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

5+ Stars for Wayne

I had found myself in a bit pickle after deteriorating MH and thinking I could take on the world on my own - which I absolutely could not. Wayne ( hero - FYI) Listened to my concerns, the difficulties I have with numbers, and various other babble that ended me up in this situation with nothing but kindness, helpfulness and compassion. We went over everything, step by step considering I don't withhold verbal information well he made the whole process amazingly easy for me. I understand and others should that their are fees as part of the service HOWEVER after coming out of a non-profit DMP due to poor service and struggling with lack of consideration of my circumstances (dyscalculia etc) I would recommend Money+ anyday. Thank you Wayne and those who assist in the future - its really appreciated - REALLY appreciated! (Sash and Cactus)

June 26, 2026
Unprompted review

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