Monitor Pest Control Reviews 204

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Easy to arrange appointment. Friendly, helpful staff. The gentleman that attended did so on time. He was extremely knowledgeable and understanding. He took time to explain everything and put our minds... See more

Rated 5 out of 5 stars

When we first had sighting of mice we tried to eradicate them ourselves ,after a couple of months we had to get pest control in.We had Kevin and Ray first but our mice were bait shy.We then had Lee wh... See more

Rated 5 out of 5 stars

Very helpful and professional. The situation (an invasion of flying ants coming out in large numbers from behind the skirting board of an internal wall where there was obviously a nest). Quite an ext... See more

Company replied

Rated 5 out of 5 stars

I have recently had an issue with mice. Monitor Pest Control sent Lee, an amazing technician! Lee is so professional, arrived in time, offered good advices, did his job very well, cleaned and disinfec... See more

Company replied

Company details

  1. Pest Control Service

Written by the company

Monitor Pest Control has been providing a range of pest control and management services for business across Kent and the South East for more than 25 years. Working across a range of industries and business sectors - from food manufacturing to offices and commercial premises - we tackle existing pest problems and prevent new problems from occurring. Our expert technicians provide high quality pest control and pest prevention services in Kent, offering rodent control in Kent, pest prevention in Kent and bird-proofing in Kent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

204 reviews

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Rated 5 out of 5 stars

Thank you

We were very pleased with this service, from the beginning the communication from admin staff was excellent especially Joy, and the exterminators were all very prompt and professional. I personally met Andrew who was very helpful and reassuring.

August 24, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for taking the time to leave a positive review of our service, we really appreciate it!

Rated 5 out of 5 stars

Great firm that we used for a problem…

Great firm that we used for a problem with mice. Efficient, courteous, professional. Thoroughly recommended.

August 19, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Steve, thank you for leaving a great review!

Rated 5 out of 5 stars

Would and have recommended

Have used Monitor before and so knew who best to call when we found a rat in our garden. The service is prompt and efficient and all staff have been extremely helpful, and polite. The rat problem is now resolved and hopefully it won’t be back, but if it does come back I’ll know who to call. Excellent service . Would and have recommended .

August 19, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for taking the time to leave a positive review, we really appreciate it!

Rated 5 out of 5 stars

Very courteous and efficient service.

Very courteous and efficient service.
We called and appointment was made next day, so efficient ! We received good advice and hoping “the problem “ will be resolved very soon. Would recommend without reservation.

August 18, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for your great review Alicja, we really appreciate it!

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Rated 5 out of 5 stars

Not Batman but Ratman !!!

The guy arrived on time, polite,friendly and extremely efficient.

The problem is rats, he baited in areas where our dogs couldn’t get to.

Highly Recommended company.

Lorraine Smith

August 14, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Lorraine, thank you for leaving a positive review!

Rated 5 out of 5 stars

Ants in the utility room!

We had an ant infestation in our utility room. MPC chap came round within a couple of days of my initial call and problem resolved within a few days. Very courteous and efficient service from both the chap who called on us and the lady I spoke to on the phone. Would recommend without reservation

August 10, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for leaving a positive review of our service Mike, we really appreciate it!

Rated 5 out of 5 stars

Excellent service

Excellent service from phoning company to pest controller who arrived at my home 👍

August 9, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for leaving a great review Stuart, we really appreciate it!

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Rated 5 out of 5 stars

All staff were pleasant and kind to…

All staff were pleasant and kind to talk to. Efficiently sent someone to my property within 24hrs. The person who attended was efficient, knowledgeable, friendly. All actions were done in consideration that I have a young child and dog, made sure they would be safe.

August 9, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for leaving a great review of our service Sandra!

Rated 5 out of 5 stars

Very happy with customer service!

Found the company via my local council. Attended within 2days.

Technician was late, and arrived after 5o’clock- he was very apologetic, these things happen when jobs over run. Despite being late on a Friday he gave us as much time as he needed to get the job done- couldn’t ask for anymore from him. Very happy with the care and attention given. Thanks Del. 5 star service for sure.

August 9, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Martin, we really appreciate you leaving a positive review of our service. Thank you!

Rated 5 out of 5 stars

Wasp invasion.

Found through Gravesham Council website. Fair price, They arrived on time, explained what was being done and confirmed that a second treatment would be given free of charge if the problem persisted. Would happily use them again.

August 9, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Max, thank you for leaving a great review of our service. We really appreciate it!

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Rated 5 out of 5 stars

Excellent service

Excellent service. Great value for money. Quick and efficient. Definitely recommend

August 8, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for leaving a great review, Jo!

Rated 5 out of 5 stars

Your representative was determined to…

Your representative was determined to find the source of my infestation and it was thanks to his perseverance that he found that source and completely eradicated it. I was so relieved that after so many months at last I was free of the very annoying little beetles. Excellent result thanks to an excellent employee.

August 5, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Lesley, thank you for leaving a positive review of our service and our employee!

Rated 5 out of 5 stars

Highly recommended!

As per the first visit, the follow-up visit was professional and I can't fault the experience - highly recommended!

August 5, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Luke, thank you for the positive review of our service. We really appreciate it!

Rated 5 out of 5 stars

Fantastic communication from the office…

Fantastic communication from the office staff, easy to get hold of via telephone and email. The guy who visited my property was very friendly and professional. If like me you feel awkward with these situations they really put you at ease and do a fantastic service. They are coming again to proof my home so no more visits from unwanted guests. Thank you.

August 4, 2021
Unprompted review
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Reply from Monitor Pest Control

Thank you for leaving a lovely review of our service Zoe!

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Rated 5 out of 5 stars

From booking the appointment with Lily…

From booking the appointment with Lily who was very helpful. To the officer attending Aaron who was very polite, and most of all reassuring. Highly recommend this company attended on time and really put my mind at rest.

August 3, 2021
Unprompted review
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Reply from Monitor Pest Control

Hi Hayley, thank you for leaving a lovely review of our service. We really appreciate it!

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