monoeuvre.fr Reviews 

commande FRA49901999912 [#13571974] [#13592823] et répond plus vite à un avis déposé sur trustpilot qu’au client qui fait des mail ou appel le service client épouvantable !

Reçu en 15 jours une commande qui n'est pas la mienne ! Comment une entreprise peut se tromper de destinataire sur un colis en 2026 ! J'ai fait un mail, pas de réponse ! J'ai appelé et personne ne répond, même pendant la semaine du lundi au vendredi ! Je commence à douter du sérieux de ce site qui veut faire croire qu'il est en france alors qu'il est en allemagne à priori. Pour l'instant 1 étoile car 0 n'existe pas...

I received an order that wasn’t mine after waiting 15 days! How can a company send a parcel to the wrong recipient in 2026?!

I sent an email and received no reply! I tried calling, but nobody answers the phone, even during the week, Monday to Friday!

I’m starting to seriously question the reliability of this website, which seems to give the impression that it is based in France, when it appears to actually be based in Germany.

For now, 1 star, simply because 0 stars isn’t an option...

Excellente qualité d'impression de photo sur toile. Support très soigné, emballage parfait.

There was a slight delay in production due to the amount of orders they received, but they kept me well informed. The product was looking good and was received in good order. I would use them again without hesitation.

Excellente restitution de mes photos sur des toiles de 30x20cm, 60x20, 60x30, 80x40cm. Impression rapide et temps de livraison raisonnable.

The print is excellent quality. High resolution picture of the original file is reproduced. Cup well protected when delivered.

I received one order with print quality problem. I sent the pictures of the bad quality print to the customer service, they answered me that's they will produced a new order. they don't give the order number for this new production. after many relaunch, always no news. the bill for this order is around 120 euros, it's not acceptable to haven't information's

merci tres belle reproduction de ma photo! sur forex livraison rapide !

It’s my second time printing my art with Monoeuvre, and I couldn’t be more satisfied.

I ordered on Wed evening last week. This Thur I'm told my order will arrive next week. I thought the web site indicated 5-7 days total... It's going to be more like 10-14. Numerous emails trying to sell me more stuff which is annoying. Virtual chat useless. Emails indicate 2 days for a reply but to be fair I've had same day replies. Maybe the product is great, but if you are going to use them give yourself lots of time for delivery and don't trust the website indications. Sorry I wanted to love the company, maybe I am an exception, but at present I feel let down. Let's see how the rest of the experience plays out.
Update.... just had an email saying UPS should get the parcel soon. So to be fair we are exactly 5 working days. Previous online chat said parcel delivery would be next week. I’ve lifted the score from 1 star to 2 stars as I’m trying to be fair. Update..... UPS appear not have picked up the order until today and it's still not in their system 2 days after I was told they had it, which to a degree is normal but also a bit frustrating. So be cautious and take what the company says about delivery times and double it. It's all about expectations. If I'm told 7 days and it takes 5 I'm impressed. If I'm told 7 and it takes 14 I feel let down. Bottom line if I'd been told 14 days I'd have bought elsewhere. There are more important things in the world, this is just annoying and leaves you feeling deceived by marketing hype. Eventually it will arrive and for me this is an issue because it will be too late, but I post here so that if you use this company consider that you might experience the same and therefore give yourself a longer delivery time than published. Love to all A.

Great service, fast delivery and the photos on the canvas and framed are superb. Highly recommended.

Very good product, I have had many canvas prints but this was my first acrylic. It looks great. Production and delivery time good

I had a very good experience, the website was easy to navigate and the price and quality is excellent, quickly posted, I am very happy with my purchases

Photo sur aluminium floue alors que l'originale est nette.
Très déçu.

My first order (5 prints on aluminium) arrived with 2 corners destroyed (all of them) because my prints were not protected enough on their corner. I complained and sent pictures to the customer service. After 2 days, they decided to send me new prints which arrived safely yesterday, though they were not more protected...
Honest and efficient, I recommend!

First of all, the photo and frame look great. Website easy to navigate. Delivery took a reasonable amount of time so no complaints and have used since this purchase.

I ordered several things from them on 15th February. Three of the four items I received were badly produced: one (constellation poster) had the colour completely different from what they advertised, on two (pillows) they had misaligned the photos. I indicated the issues immediately. They promised to reship the items. It has been over ten days, they have not sent the corrected items and they stopped responding to emails. I doubt I will ever receive the products or a refund. Unacceptable quality, shameful customer service.

UPDATE: after two emails by the company falsely confirming the replacement items were already being produced, they sent a mail on 11 March (two-and-a-half weeks after being notified) that I should start the order from scratch. When I indicated I no longer needed the items as the event had already passed in the meantime, they refused to refund. So I received badly produced products, waited over two weeks to find out they have not even started to reproduce the items, was not told the truth repeatedly, and, after all this, was denied to be refunded.

Excellent produit couverture douce belle finition et photos Superbe

Always satisfied. Keep up the good work

Website was clear with lots of options, price was reasonable and the communication for despatch and delivery of my Canvas was perfect.

Je ne comprends pas que l’on puisse un auto collant sur une photo résultat
La photo est morte