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Rated 1 out of 5 stars

Tried to log in several times and tells me wrong sign in details. Tried to change password several times but no email received for new password. I have been receiving surveys by email so must be the... See more

Rated 1 out of 5 stars

I requested for withdrawal since feb 3rd and i haven't received it yet, is this a scam? They don't even reply to messages on their support

Rated 2 out of 5 stars

OK site, but needs to sort out it's invite e-mails. The "Participate Now" button is a dead end, you can't get to surveys. Having to scroll down to the "View My Account" and use that button is a pain.... See more

Company replied

Rated 5 out of 5 stars

So far so good, number of surveys available, pay out for some surveys not great at times. Will see how easy to get paid once I reach the limit to withdraw accumulated credits.

Company details

  1. Market Researcher

Written by the company

You have a genuine opportunity to make a difference in a fun way by participating in surveys. You can make yourself heard. You encounter well-known brands in your everyday life. These brands want to hear your opinion e.g. on the launch of a new product. In return for your participation, you will always be rewarded for your time when participating in surveys.


Contact info

1.8

Poor

TrustScore 2 out of 5

477 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Unreliable survey site.

Tried to log in several times and tells me wrong sign in details. Tried to change password several times but no email received for new password. I have been receiving surveys by email so must be the right amail address.. I have now unsubscribed and lost my reward points.
Would not recommend this site.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

I've applied for two rewards and…

I've applied for two rewards and received nothing they don't respond to your queries it's a con site avoid like the plague I'd give them minus 100 stars they are a disgrace customer service zilch and we're making them money and it's less than you'd earn in a Chinese sweat shop

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

The most useless survey site ever!

I started using Monosurveys earlier this year and started building up for a reward. I'm passed the minimum amount in GBP but they say that it needs to be Euros. I've raised a case and had no reply at all. I also wanted to change my email address and again raised a case but still nothing. I have now given up and have successfully closed my account.

October 11, 2025
Unprompted review
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Rated 4 out of 5 stars

I have received payment from this…

I have received payment from this people twice this year, €20 successfully. Wrote several messages, but they later replied me one day and opened my withdrawal section
But with the reviews am seeing 👀 here, I'm a bit scared and worried tho....but well, I will keep earning with them

Monosurvey incase you wondering who is this, it's Jonathanmcr82

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Cons

Fed up of going through long surveys to be told at the end that either I don't fit the criteria or they are full. I think they are a con

August 5, 2025
Unprompted review
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Rated 1 out of 5 stars

I wanted to make a withdrawal

I wanted to make a withdrawal. I have 5.39 CHF on my account, when I click on withdrawal I get: not enough money (5€) available.

Customer service doesn't reply. I've already written 3 emails. never received a reply.

June 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Waste of time

Says on the site you have to get to 5 euros to redeem for reward done surveys on site got to £5 which is more than 5 euros but can't redeem for a reward when trying it just comes up no rewards available must get to 5 euros to redeem. Messaged them about this with no response total waste of time

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

Emailed numerous times as not received…

Emailed numerous times as not received my reward, don't bother, started off no problems but i don't think anyone actually works for this company and they just left email reply on auto saying " being reviewed by support staff"

October 24, 2024
Unprompted review
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Reply from Monosurveys

Thank you

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Rated 1 out of 5 stars

Way too much wastage of users time

They have enough information about the users to exclude the surveys that are not relevant to us, but the refuse to use to do it.

Yes, there are a lot of data regulations, but I can't imaginge that, with the users concent, that they can't save/use age, gender, location, employment status to pre-screen the surveys.

November 7, 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you

Rated 1 out of 5 stars

Crap company The amount of times I…

Crap company The amount of times I have tried to contact them to take me off their register because they are a waste of time and I still can’t get rid of them every time I change my password because the one I use always says wrong password is unavailable. Sick and tired to the back teeth of their email’s and can’t get rid. They have even replied to me on here previously telling me what to do but still can’t get through to them. MonoSurveys please read this and contact me with a telephone no so I can tell you.

October 6, 2024
Unprompted review
Monosurveys logo

Reply from Monosurveys

Thank you

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