Monovon Reviews 165

Simply awful!. Item took 5 weeks to arrive and just fobbed off by email in broken English every single time blaming it on customs.

Can't return anything without a 15% *re stocking fee* and Customer pays all postage and customs charges

Company dropped shipped a piece of **** from China. Apparently I have to return it to China for a refund.
DO NOT USE THIS COMPANY

Monovon is a SCAM do not buy anything from them it’s all cheap Chinese made CRAP. still not refunded my money after 1 month although there delivery was rejected. Lost £79

Ordered a breast pump which they made out was made in Europe but in fact a low quality product shipped from China. Tried to return but would only get 5% refund which shows what a con this company are. AVOID AT ALL COSTS

Absolute con site. They hack other review sites. Tried to cancel within a couple of hours as I realised what an idiot I had been - but of course no luck. Just don’t buy anything from them

supposed reviews stated that an electric shaver was excellent - on receipt used it 2-3 times and it gave a poor shave. Tried to return it for credit but was told that as I'd used it I could not send it back. How am I to decide if it gives a good shave without using it? Avoid this firm and it's products
Peter C Ipswich

I recently purchased the monovon 3 head electric razor.
I was immediately concerned about the quality and the speed of the rotary blades. After several shaves where the razor caught and cut my skin I wrote to the company and included a video.
After asking for a refund Monovon suggested this was how the razor performed and there was nothing wrong with it. No mention of a refund. I wish I had read the reviews before I purchased. Avoid!

Terrible site. Avoid at all costs. Tried to cancel an hour after purchase - not possible, already dispatched. £89 original cost of product and £30 to refuse delivery and probably similar to return if I sent it back to China - even though they claim Icelandic origin for the product. Scammers with connections to fake review sites. Do not shop with them

Ordered a leaf blower which was supposed to have a powerful action. It was advertised as a European site. However money was to be sent to Hong Kong.After reading reviews realised that it was a scam emailed within 8 hrs to cancel order, refused on grounds that it had already been shipped. Notified bank who advised to wait for delivery before they take action. It was delivered and does work but not tested on leaves. I am worried about safety issues particularly the lithium battery. I won’t return it as their returns policy demands that purchaser pays the cost. There are no addresses and only contact is via e mail. DONT MAKE MY MISTAKE AND USE THIS SCAM COMPANY!

Ordered the razor and extra blades the razor come after three weeks of my trying to contact them, there excuse all the European outlets have sold out and mine is coming from china . Upon opening the razor was sealed and there was no spare blades in the packaging . So I contacted then a told them … they wanted a video of the packaging which I had already thrown out as it took a week for there reply. What a video would prove is beyond me .. they are useless no refund for the blade and no apology so avoid them at all cost

Over charged, same product widely available for less on other websites. Buying from Ireland you get directed to UK site and end up paying in Sterling and the extra exchange rate. They do not say it is shipped from China, it took 3 weeks to arrive, crazy.
So if you want to pay over the market value and wait weeks for your delivery....

DO NOT shop here
Scam store
They import cheap AliExpress items and resell at over a 300% mark up with pretty pictures and fake headings
Some of the online reviews that tempt you are fake.
Avoid at all costs

scam,
they have impossible refund and return “policies”,
items are dropshop,
site is missing important informations

Absolutely shocking - do not purchase anything from this website. No prior warning is given about shipping times which are unknown and long due to coming from Asia to the UK. The support email team are evasive; they avoid direct answers to anything and refuse to speak on the phone. The cancellation/returns policy is a complete unknown re cost and requests a 25% of the product cost plus shipping, but no one will actually tell you what this cost will amount to or where specifically it is coming from/being returned to. I recommend staying as far away from this site as possible.

This is a scam website I payed for a shaver realised the same shaver they say is there own brand is just standard shaver from china which you can get on Amazon for for less than half the price

I realised this within an hour they refused to refund insisted on me trying the Shaver in the end it was to much hassle as it was international so consumer act is slightly different and they wanted 15 percent of the money to cancel still waiting for the item to arrive two weeks later.

This is a scam website, avoid at all costs.

Scammers. This is the new iteration of roadxon.net etc and they are absolute liars. Read my review of roadxon and bestechtest to get the idea, and what to do if you buy anything from them. Stay calm, enact a discussion with their woeful support team and then use those emails as evidence when raising a dispute with your payment provider. Eventually they will change the site again and you'll not be able to contact them through their support email but that's all in your favour. Good luck!