monsterinflatables.co.uk Reviews 

398
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and friendliness of the staff. People frequently mention the high quality and cleanliness of the bouncy castles and other products, which children absolutely love. The booking process is described as very easy, with clear and helpful communication from start to finish. Reviewers also consistently highlight the prompt and efficient delivery and collection services. The team is noted for being on time, setting up quickly and safely, and ensuring a smooth experience without any hassle. Many customers appreciate the reliability and convenience, often returning for future events.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their politeness, professionalism,... See more

Product

People report positive experiences with the product, consistently praising the quality and condition of the... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising the punctuality of delivery... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it very easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used monster inflatables on three separate occasions now. Their bouncy castles are great and kept in good condition. They are prompt with delivery and pick up. Everything is taken care of and s... See more

Rated 5 out of 5 stars

After a fantastic service last year, I booked more inflatables for our big bbq. They turned on time, we walked around together deciding what was best for the k8ds, they promptly set it all up and th... See more

Rated 5 out of 5 stars

Fantastic company, used for my son's birthday party today and couldn't have asked for a better experience with them. Good communication throughout, always happy to help and when the staff arrived they... See more

Rated 5 out of 5 stars

Used Monster Inflatables for the first time for my son’s 8th birthday. Very easy booking process, quick and professional drop off and pick up. Great quality, clean bouncy castle. Highly rec... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Entertainer
  4. Event Management Company

Written by the company

We are a Chelmsford-based bouncy castle hire company, operating throughout Essex We know you have a choice when it comes to bouncy castle hire in Chelmsford, so we know we have to offer you more choice, better value and unbeatable levels of customer service if we are to attract your interest and earn your business. We believe we offer the best bouncy castle hire in Essex, and here are just a few of the reasons why… Decades of entertainment experience Our team has over 45years experience in the local leisure industry, so you can trust us for the very best advice and ideas based on hundreds of parties and events just like yours. We can help you get the most from your budget and your venue, with personal package deals that include everything from exciting inflatables to fun food, all tailored perfectly to your party theme, age group and interests. More to choose from Take a look at the list on the left and you’ll find much more than just Chelmsford bouncy castle hire. We keep our range right up to date to make sure you can get the latest in inflatable fun, from assault courses to rodeo bulls, high slides to sumo suits, go-karts to Bumper Carz. We’re adding to our range all the time, so if you don’t see exactly what you want, just ask – it could be on its way soon! The Monster difference While our choice and value are hard to beat, what really makes Monster different is our customer service, which is simply second to none. As parents ourselves, we know the standards we’d expect for our own kids’ parties, and we make sure we provide that same high standard for you. Our staff are all hand-picked and fully trained to put your needs first and they’ll do everything they can to help you. Nothing is too much trouble for our polite, professional team and they will always go the extra mile to make sure your event is a monster success. Keeping your little monsters safe These days, safety and hygiene are more important than ever, and you can count on us to keep your little monsters safe and sound. Every item is thoroughly sanitised after every hire and regularly tested to stringent industry standards. We also replace our equipment regularly, so it always arrives looking like new. In the unlikely event that anything does go wrong, we have £5m of public liability insurance cover for your complete peace of mind. We take nothing for granted We never forget you have a choice and we never take your custom for granted. We work hard on each and every hire to give you an exceptional experience because you deserve nothing less than the best. Take a look at our testimonials and you’ll see that great service is at the heart of everything we do. Book now with no deposit If we sound like the kind of people you’d like to do business with, get in touch today and start the ball rolling on a memorable, monster party. Remember, you can book online right now with no deposit to make sure you get exactly what you want, when you want it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

398 reviews

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5.0

All reviews

(398)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service, would 100% recommend

Good communication up to the lead up of the party. Prompt with timing, texted before collection and drop off. Very efficient, good quality inflatables, no issues at all and would
100% recommend/ use again. Thanks so much!

May 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service provided

The gentlemen were nice and polite, the timings were great and they provided a great service! Will definitely recommend and be using monster inflatables again.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Timings were perfect. The guys involved with delivery and pick up were friendly and respectful of property.
People on the phone were knowledgeable and helpful.
Email and text messages were very useful.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

The team was on time, the set up was made according to my demand and were happy to move around to fit with the decoration.
Lovely and very polite staff.

April 19, 2025
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Rated 5 out of 5 stars

The best there is!

The best there is!
I had booked a Spider man bouncy castles from them. I had a bit of an issue with my booking and I called them and they resolved the situation in no time. Kept me posted with everything.
It arrived on time, the delivery guy was amazingly friendly.
The kids were stunned by the bouncy castles! They had lots of fun! Well worth it!

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, bouncy castle and ball pit came just as described online. The lads that came to put it up were lovely and did a great job. I will be using them again. Great communication when had some questions. Thank you all so much, we had the best day.

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Spiderman castle

Great castle! The kids loved it!
Set up was smooth and easy! Staff were polite and friendly.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Always happy with the service

Fifth time I have used them for bouncy castle hire and have always been happy with the service. Really grateful for fitting me in at short notice.

March 22, 2025
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Rated 5 out of 5 stars

excellent service

Let me tell you, bouncy castles are absolutely HUGE—way bigger than you could ever imagine from the pictures! I really wish I had paid more attention to the measurements, but honestly, it turned out perfectly! My daughter and her friends had the time of their lives, and the bubble and foam machine was the cherry on top! It was super easy to use, and they even provided extra bubble liquid—how cool is that?

I can't remember the name of the delivery person, but they showed up right on time and navigated through blocked roads with ease! The set-up was a breeze, and taking it all down was just as quick. The company itself was fantastic at keeping in touch and communicating every step of the way leading up to the big day.

I would recommend them 1000% and can't wait to book with them again in the future! And did I mention their prices are incredibly reasonable? This experience was just amazing!

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

We booked the vip nightclub for my 8…

We booked the vip nightclub for my 8 year olds birthday and it was set up early enough for us to get it warm inside and collected promptly the kids loved it and we managed to pull off an outside party on February. The guys come and collected promptly as they promised. Have used other companies in the past who haven’t been very helpful but these guys were amazing

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

5* company

We booked monster inflatables through google search, as there was not much in our area for what we wanted. from the very first contact to the end, everything was better than expected. Josh and one other set up within 1 hour and made sure everything was clean and working, they went above and beyond to make sure I was happy with the set up, we went for the super premium package and light up numbers for our daughters 13th birthday party and that’s exactly how it felt. On pick up Josh messaged to say what time he would be collecting, collected again within 1 hour and made sure the area was how it had been before the set up. I would highly recommend this company.
From looking at the website they do much more than inflatables so definitely worth a look, you may even find an added extra you did not think you needed.

January 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Santas grotto package

We hired the santas grotto full package for a children’s Christmas party,all I can say is from the time of booking early august we received excellent service from everyone involved.The grotto was delivered early in the morning by a very pleasant guy they put everything together and made it look spectacular, we had so many compliments regarding the grotto and the kids loved visiting Santa in there for their present. I must say that it was worth every penny and we are already looking into what we can hire for the next Christmas party we’ve never dealt with such an efficient polite and friendly company and would highly recommend them.

December 14, 2024
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Rated 5 out of 5 stars

Fantastic company

Fantastic company! They arrived early and set up quickly and packed away without any problem at all. Communication was good and they offered brilliant customer service. I would definitely use this company again!

November 10, 2024
Unprompted review

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