monsterinflatables.co.uk Reviews 

398
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and friendliness of the staff. People frequently mention the high quality and cleanliness of the bouncy castles and other products, which children absolutely love. The booking process is described as very easy, with clear and helpful communication from start to finish. Reviewers also consistently highlight the prompt and efficient delivery and collection services. The team is noted for being on time, setting up quickly and safely, and ensuring a smooth experience without any hassle. Many customers appreciate the reliability and convenience, often returning for future events.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their politeness, professionalism,... See more

Product

People report positive experiences with the product, consistently praising the quality and condition of the... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising the punctuality of delivery... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it very easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used monster inflatables on three separate occasions now. Their bouncy castles are great and kept in good condition. They are prompt with delivery and pick up. Everything is taken care of and s... See more

Rated 5 out of 5 stars

After a fantastic service last year, I booked more inflatables for our big bbq. They turned on time, we walked around together deciding what was best for the k8ds, they promptly set it all up and th... See more

Rated 5 out of 5 stars

Fantastic company, used for my son's birthday party today and couldn't have asked for a better experience with them. Good communication throughout, always happy to help and when the staff arrived they... See more

Rated 5 out of 5 stars

Used Monster Inflatables for the first time for my son’s 8th birthday. Very easy booking process, quick and professional drop off and pick up. Great quality, clean bouncy castle. Highly rec... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Entertainer
  4. Event Management Company

Written by the company

We are a Chelmsford-based bouncy castle hire company, operating throughout Essex We know you have a choice when it comes to bouncy castle hire in Chelmsford, so we know we have to offer you more choice, better value and unbeatable levels of customer service if we are to attract your interest and earn your business. We believe we offer the best bouncy castle hire in Essex, and here are just a few of the reasons why… Decades of entertainment experience Our team has over 45years experience in the local leisure industry, so you can trust us for the very best advice and ideas based on hundreds of parties and events just like yours. We can help you get the most from your budget and your venue, with personal package deals that include everything from exciting inflatables to fun food, all tailored perfectly to your party theme, age group and interests. More to choose from Take a look at the list on the left and you’ll find much more than just Chelmsford bouncy castle hire. We keep our range right up to date to make sure you can get the latest in inflatable fun, from assault courses to rodeo bulls, high slides to sumo suits, go-karts to Bumper Carz. We’re adding to our range all the time, so if you don’t see exactly what you want, just ask – it could be on its way soon! The Monster difference While our choice and value are hard to beat, what really makes Monster different is our customer service, which is simply second to none. As parents ourselves, we know the standards we’d expect for our own kids’ parties, and we make sure we provide that same high standard for you. Our staff are all hand-picked and fully trained to put your needs first and they’ll do everything they can to help you. Nothing is too much trouble for our polite, professional team and they will always go the extra mile to make sure your event is a monster success. Keeping your little monsters safe These days, safety and hygiene are more important than ever, and you can count on us to keep your little monsters safe and sound. Every item is thoroughly sanitised after every hire and regularly tested to stringent industry standards. We also replace our equipment regularly, so it always arrives looking like new. In the unlikely event that anything does go wrong, we have £5m of public liability insurance cover for your complete peace of mind. We take nothing for granted We never forget you have a choice and we never take your custom for granted. We work hard on each and every hire to give you an exceptional experience because you deserve nothing less than the best. Take a look at our testimonials and you’ll see that great service is at the heart of everything we do. Book now with no deposit If we sound like the kind of people you’d like to do business with, get in touch today and start the ball rolling on a memorable, monster party. Remember, you can book online right now with no deposit to make sure you get exactly what you want, when you want it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

398 reviews

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5.0

All reviews

(398)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bouncy castle hire to celebrate 50 years of our Pre School

I found Monster Inflatables online and contacted them needing help with booking two bouncy castles for our celebration. They were very quick to respond, really helpful and brilliantly priced. It was very easy to book.

On the day of delivery I received a call saying they were on their way and two really helpful lads arrived. They asked me where I would like the bouncy castles and where the power was and they set to work. They were incredibly professional, very quick and helpful. They gave both castles a wipe over before they left. I was really impressed.

The children who came to celebrate our 50th anniversary obviously loved it. We did have burst of heavy rain throughout the event but that didn’t put them off. And due to the venue location the collection team didn’t need anyone to assist them. So we didn’t have to wait around for them.

I would use them for future events.

June 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing to deal with!

Everything about using Monster Inflatables was smooth from start to finish! Honestly can’t recommend them enough. From helping me find what I need through to installation their communication was above and beyond. And i have say the installation/delivery tesm were amazing too; happy and super helpful. Won’t go anywhere else for any kind of inflatable after dealing with these 🙌🏼

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

I've used this company a couple of times and would not go anywhere else. They provide an exceptional service. Go above and beyond. I recommend them to everyone. Thank you again and we'll see you again soon!!

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service and quality products

Amazing service and quality products.

, I wanted to write a note to say how impressed we were with your service yesterday for our daughter's party. Your team were prompt, professional and highly personable. The bouncy castle was perfect and the kids loved it. The clear up was again spotless and the team were in and out by the time our hall hire ended. This is our 3rd time using monster and we honestly wouldn't go anywhere else for our party hire. Please pass on my compliments to the team!
Thanks so much again and I'm sure we will see you soon!!

June 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Great customer service, quick set up and collection. I had the Frozen set (bouncy castle and soft play) for my daughter’s birthday party. The children loved it and the stuff was clean and well presentable.
It’s the second time I have used them, and I would recommend them to anyone! Thank you again!

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Bouncy castle hire

Second time I've hired a castle from Monster inflatables. They are very helpful and friendly. Always text when on the way to drop off or collect the castle.
Just very professional and reliable highly recommend 😊

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

Hired a bouncy castle with slide for a…

Hired a bouncy castle with slide for a birthday party.
Was called a couple of days before the party to see if I would accept delivery a day early at no extra charge which was fine with me.
Fast and easy set up from the team, they then collected at the agreed time once party had finished, again quick and easy to remove.
Great service, very good pricing, would definitely use again.

May 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Great company - wouldn’t go anywhere else

Such a Great company, great products. We have used this company several times mainly for birthdays, each time they are accommodating for every requirement. The team are really friendly from ordering to delivering to collecting they are prompt and polite always. The delivery guys were very helpful and carefully tied the bouncy castle down to allow my children to have full access of the garden free from any trip hazards.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

I've recently used Monster Inflatables…

I've recently used Monster Inflatables for a company Stress Relief Fayre and have to say they were fantastic throughout the whole process. Great comms. Responsive to enquiries and great service on the day with delivery and collection going as smooth as you could wish.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Really easy to navigate website - booking went without a hitch and there was good communication in the run up to the event. They arrived promptly and put everything together super fast, and same when it came time to dismantle it. The soft play itself was a real hit - and very reasonably priced.

April 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing experience

Amazing experience, very pleasant and very responsive when I had to make some corrections on my booking. They came on time as requested to set up. The baby shark bouncing castle was big it did light up the hall . The kids loved it a lot , the ball pit was cool too. Thanks monsterinflatables I will surely recommend them and use them again . Thanks

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Very good customer service, really helpful with the booking. The delivery and construction was excellent, likewise the collection service was very efficient.
Overall really pleased with the service.

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

5/5, fabulous service

I used them for their light up numbers and they were such good quality with great warm light. Perfect for any occasion. Costumer service was fantastic, I was always replied to quickly and efficiently. I will absolutely use them again, thank you!

March 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing company

Massive thank you to Monster Inflatables Bouncy Castle and Soft Play Hire for their amazing bouncy castle, my daughter and her friends had the best time . All the staff were so kind and friendly and came at the perfect times to drop and pick up would highly recommend xxx

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

Really amazing service

Really amazing service, both the man who delivered and set up the inflatable and the one who picked it up were so friendly and so helpful. Great value for money and lovely customer service.

March 16, 2024
Unprompted review

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