Everyone I spoke with was so helpful. Just the last conversation with the Dr. He didn't give me a choice as all he said was the drops would be best, as taken sublingually they would have a quicker ef... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The pharmacy is a bit slow at processing prescriptions when they’re sent over by your pharmacy, which is the only downside I’ve noted so far - but it’s a big one, so has taken off a star, as it causes... See more
Company replied
Thank you for doing what you said you would do this is very refreshing in my 20yr experiences regarding the health sector. When you are made aware of date and times takes away the anxiety of the unkno... See more
Company replied
well impressed with the service, from communication with Alternaleaf and myself to product delivery. I would recommend other people to use them, thank you. emails with updates and progress all re... See more
Company replied
Company details
Written by the company
Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.
Contact info
United Kingdom
- montu.uk
4.2
Great
511 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from Montu UK Pharmacy
Hi Tania, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Everything about the service has been…
Everything about the service has been easy and very professional. I have no complaints at all 😊
June 17, 2026
Reply from Montu UK Pharmacy
Hi Jackie, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Amazing from start to finish.everyone…
Amazing from start to finish.everyone has been so helpful.easy to order ,service was very fast ,lady on customer service was great .👌All round very happy I pick these guys
June 26, 2026
Reply from Montu UK Pharmacy
Hi Ashley, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Very professional and helpful
June 19, 2026
Reply from Montu UK Pharmacy
Hi Lisa, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Fantastic
Very easy site to navigate and delivery is very fast. Cannot fault them at all 💪🏻
June 29, 2026
Reply from Montu UK Pharmacy
Hi Anthony, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Absolute shambles
Absolute shambles, not a pharmacy, bunch of un trained un professional staff. They literally no nothing when you ask a question, stress levels through the roof. Constant delays, gaps in medication. Reported to appropriate bodies. No wonder you’re holding onto your license by a thread. Management never ever return call or emails. Avoid by all cost along with partner company Alternaleaf.
July 8, 2026
Unprompted review
Reply from Montu UK Pharmacy
Hello Gary, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you
Fast postage & hassle free
June 26, 2026
Reply from Montu UK Pharmacy
Hi Mia, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Montu UK Pharmacy
Hi Robert, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Reply from Montu UK Pharmacy
Hi Danny, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Montu UK Pharmacy
Hi Basil, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
18% thc doesn't do a lot for men ,been…
18% thc doesn't do a lot for men ,been smoking 43 years
June 26, 2026
Reply from Montu UK Pharmacy
Hi Dave, thank you for your feedback. We strive to deliver outstanding service to our patients, and your feedback is vital! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Reply from Montu UK Pharmacy
Hi Paschalis, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
I didn't realise how easy it would be…
I didn't realise how easy it would be to get this sorted and how fast it would be delivered
June 26, 2026
Reply from Montu UK Pharmacy
Hi, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Reply from Montu UK Pharmacy
Hi Kyle, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Excellent
Very Good. Straight forward, easy to use. Very satisfied with my experience. Would highly recommend.
June 26, 2026
Reply from Montu UK Pharmacy
Hi Karen, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Montu UK Pharmacy
Hi John, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Reply from Montu UK Pharmacy
Hi Callum, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Reply from Montu UK Pharmacy
Hi Dan, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Good service and swift delivery
June 26, 2026
Reply from Montu UK Pharmacy
Hi Daniel, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Trust worthy and reliable
Good company. Only complaint is they don't have a steady supply of the same medication.
July 10, 2026
Unprompted review
Reply from Montu UK Pharmacy
Hi Peter, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
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