These guys were my go to online seller for gold and silver....until recently. Dozens of orders flawless, but then the market went haywire, and now I am waiting nearly a full month to get delivery on... See more
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Company details
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Monument Metals is a family-owned precious metals and rare coin business headquartered in Frederick, MD. The firm's owners are veterans of the numismatic and bullion business, with nearly three decades of combined industry experience. After trading exclusively in the wholesale end of the marketplace, the principals of Monument Metals began selling to the general public in 2014. We pride ourselves in buying effectively, operating efficiently and maintaining low overhead. The result is our ability to offer excellent pricing--almost always better than the largest online retailers or local coin shops. Our industry experience and connections allow us to deliver high-quality coin and bullion products at ultra-competitive prices.
Contact info
3562 Worthington Blvd Unit 201, 21704, Frederick, United States
- 800-974-3121
- support@monumentmetals.com
- monumentmetals.com
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Seems that it takes forever to get your…
Seems that it takes forever to get your merchandise. After an extended check clearing period now my order is just sitting in the shipping que now. It’s been there for three days. I called twice and spoke to 2 different people on 2 different days. They told me it would be shipped “today or tomorrow”. Well it has not happened yet. It seems they have no idea on when it will be shipped. And I’m starting to wonder if it will ever be shipped.
Update:
You have heard my complaint. Instead of playing games and “wondering” if I received my shipment yet. You should focus more on fulfilling you orders in a more timely fashion. This was my first order with you company and you are, by far, the slowest in fulfilling orders of any company I have dealt with. So accept that reality or change it.

Reply from Monument Metals
Competitive prices and clean website.
Best online prices!!
Easy to navigate site! Best prices on all the metals online!!
Order arrived today
Order arrived today; Coins are beautiful. Packing was professional and discreet. Best place to order I have found. Will order again.
Best company ever!!
MM Metals is 👍 They are very Helpful.
MM Metals is 👍 They are very Helpful.
They will work with you if you are New to Metals. Great Prices!!!
Happy Stacking Y'all!!
Looking forward to placing another order soon
I started stacking a little over two years ago. A vast majority of my silver has been purchased from Monument Metals.
Their prices are lower than the competition and service is great. They are my go to online dealer.
placed order 1/27/2023 buy gold and silver
placed order 1/27/2023, gave my account number to your rep. with check codes. Check cleared 1/30. I was told on Friday 2/3 I would get mailing information that day or Monday. Today is Tuesday 2/7, a lady manager said you should get your mailing date by Thursday? I was dealing with another company in the past thinking your service would be good, but to my surprise it was a bad choice ! After this experience with your company I will return to Money Metals . When they promise you a date you get it.

Reply from Monument Metals
Why I end up buying from Monument Metals everytime I go looking for silver to stack !
I always review prices on Monument Metals with other well known online metals dealers for silver stacking. Almost 100% of the time, Monument Metals has the best price for the silver stacking products I am looking for.
If you could only have one metals dealer, Monument Metals would be my pick.
All 10 2022 Silver Canadien Maples…
All 10 2022 Silver Canadien Maples leaves were loose from their flips and scratching each other tumbling around during transit. Also my package was shipped from Maryland to Seattle before coming to Florida. Whereas the usual course is Fredrick, MD to Linthicum, MD to Jacksonville, FL then Pensacola, FL. Main problem being the first described.

Reply from Monument Metals
First Order with More to Come
This was my first order/experience with Monument Metals. The ordering process was easy, and they kept me informed every step of the way up to the delivery at my front door. Excellent experience and absolutely no complaints. Received what I ordered.
Make sure to visit Monument Metals
Wide product availability to suit your needs and the prices are very competitive; new account setup was straightforward. Very good communication tools to view order processing and shipment status.
Love the new website
Love the new website! Fast and easy checkout!! Best online pricing and easy navigation. Thank you!!!
PREMIUMS & CUSTOMER SERVICE IS A+ !!
CUSTOMER SERVICE IS A+ !!
BEST PREMIUMS ONLINE !!
I've ordered 4 or 5 times at this point with no incident..
( over 100 ozt )
I couldn't be more pleased with the quality and care I've been given up until now..
I will continue to be a proud customer of Monument Metals...
Best quality and price!
Best quality and price on silver and gold coins so far. The prices are nearly unbeatable apposed to other online dealers and I've never received a scratch or milk spotted coin or bar. I recently had a bad experience ordering some random date 1/4 oz gold maples at another extremely popular online Bullion store and they looked like someone was trying to make gold street art with them, they were in horrible shape and the price was only a few bucks cheaper than buying BU. Never again. From now on I'm doing most of my online shopping here at Monument Metals .
High quality (Giselle) customer service!
High quality (Giselle), quality products are always in stock and best overall pricing on most of the silver that I am looking for.
I order metals once a month
I order metals once a month. I look at multiple sites for the best price for what I want and almost always end up buying from Monument. Never had an order issue and everything has made it to me still looking shiny. :)
Multiple orders with MM the past…
Multiple orders with MM the past several years. Always accurate, timely, and best prices. I'll continue to do business with them!
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