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Rated 5 out of 5 stars

Absolutely fabulous customer service, other companies should take note. Any orders have been delivered quickly and clothing lovely. Initially, had an issue with my order, contacted customer servi... See more

Company replied

Rated 5 out of 5 stars

I buy most of my clothes now from Moo Boo on line as I live a fair distance away. Their clothes are stylish, excellent quality and reasonably priced. I get so many compliments whenever I wear any of t... See more

Company replied

Rated 5 out of 5 stars

Hi I am on line customer at MooBou, I have been shopping here for a while now, I love the choice of beautiful and practical pieces also the ones that just stand out . The Team are First Class . I admi... See more

Company replied

Rated 5 out of 5 stars

I’ve just received my barrel trousers and absolutely love them. I’m 5,2” size 8 for ref and they fit lovely. There was a slight delay in them receiving the trousers from the supplier which they Emaile... See more

Company details

  1. Clothing Store

Written by the company

Welcome to MOO BOU, where fashion meets empowerment. Based in Stockport, we are a rapidly growing women's fashion brand that celebrates style, individuality, and confidence. Catering to women aged 30-60, we provide a unique blend of effortlessly chic and trend-led styles, designed to inspire confiden ... see more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

34 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Absolutely fabulous customer service

Absolutely fabulous customer service, other companies should take note. Any orders have been delivered quickly and clothing lovely.
Initially, had an issue with my order, contacted customer service and such a prompt response, sorting it out immediately. (Thanks Christy!)

Highly recommend using Moo Bou.

February 19, 2026
Unprompted review
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Reply from MOO BOU

Thank you so much for taking the time to review us Jackie, we try our very best to make sure our customers get everything you should expect and more when dealing with us, so this makes me very happy to know we managed to sort everything for you. We do make mistakes sometimes but its the way they get sorted out that matters. So thank you Jen x

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Rated 5 out of 5 stars

Stylish affordable fashion.

I buy most of my clothes now from Moo Boo on line as I live a fair distance away. Their clothes are stylish, excellent quality and reasonably priced. I get so many compliments whenever I wear any of their outfits. Staff are very friendly and helpful and items are delivered quickly too. I can't recommend them highly enough!

February 10, 2026
Unprompted review
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Reply from MOO BOU

HI Alison, Thank you so much for taking the time to review us, it means so much to get feedback like this. We will continue to do everything we can to keep pleasing you. Thank you Jen and the team x

Rated 5 out of 5 stars

Lovely clothes

Lovely clothes, great quality. So pleased x

February 9, 2026
Unprompted review
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Reply from MOO BOU

Hi Claire, Just wanted to reach out and say thank you so much for taking the time to review us, it means so much to us that you are happy with what we do. we will continue to try and exceed all expectations. Thank you Jen and the team x

Rated 5 out of 5 stars

Moo bou review

I picked up my order today, and as always the clothes are lovely 😍 The ladies in the shop are very welcoming and friendly. A fantastic shopping experience all round, highly recommend Mou Bou.

January 30, 2026
Unprompted review
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Reply from MOO BOU

Hi Anna, Just wanted to say thank you so much for taking the time to review us. We are so happy that you keep choosing us, Thank you, Jen and the team x

Rated 5 out of 5 stars

MooBou Shopping on line !

Hi I am on line customer at MooBou, I have been shopping here for a while now, I love the choice of beautiful and practical pieces also the ones that just stand out . The Team are First Class . I admit I love the drop on Wednesdays never know what will tempt me next. Its just a terrific place to shop.💕💕💕💕

January 29, 2026
Unprompted review
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Reply from MOO BOU

Thank you so Much for taking the time to review us, it means so much to hear feedback like this and we are so grateful you keep choosing us. Thank you Jen and the t eam x

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Rated 5 out of 5 stars

Fantastic shopping experience

Fantastic shopping experience - beautiful clothes - presented fabulously by fantastically helpful ladies - the Moo style is just fabulous - every day regular comfy pieces to beautiful stylish pieces that make you feel a million dollars - it’s just a good job I don’t live any closer!!! I wear a piece of Moo just about every day & always reach for it for a night out - just perfect ❤️❤️❤️

January 29, 2026
Unprompted review
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Reply from MOO BOU

Hi, just wanted to say thank you so much for taking the time to review us. We really really appreciate it, and it’s so good to know you love what we do! I wear moo everyday too ❤️❤️ thank you x

Rated 5 out of 5 stars

Great customer service ❤️

Great customer service. ❤️ I made an error with my order and Christy was so helpful. ☺️

January 29, 2026
Unprompted review
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Reply from MOO BOU

Hi Karen, thank you so much for taking the time to review us, and really good to hear that Christy was able to help you. Thank uou 🫶🏼 xx

Rated 5 out of 5 stars

Love coming into the shop

Love coming into the shop. The staff are always so friendly and helpful. I have also had a styling session recently and now have a stylish MooBou wardrobe. Thanks so much.

January 9, 2026
Unprompted review
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Reply from MOO BOU

Thank you so much for taking the time to review us. We are so happy you love us x

Rated 1 out of 5 stars

Not great 👎

I have ordered a couple of items from Moo Bou. The cardigan arrived with a hole in the sleeve and when the boiler suit arrived it was made from very cheap material with lots of loose threads. I then had to pay the delivery charge on the return. I won’t be ordering from them again.

January 28, 2026
Unprompted review
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Reply from MOO BOU

Hi Rebecca,
Thank you for taking the time to leave a review and I’m really sorry to hear about your experience — that’s not what we want for any customer.

We did unfortunately have a small number of cardigans with a fault, and while we believed these had all been removed during our quality checks, it’s clear one slipped through. Please accept our apologies for that.

If an item is faulty, we will always cover the return postage. If this wasn’t made clear or arranged at the time, we’re very sorry — our customer services team can absolutely help resolve this for you at enquiries@moobou.co.uk.

In terms of the boiler suit, this has been one of our best-selling pieces and we always include full fabric details on our website, but we do appreciate that fabric feel is very personal. If there were loose threads or a fault with the item, again, we’d be more than happy to look into this and refund return costs where appropriate.

We genuinely care about the quality of our products and our customer experience, so we’re really disappointed to hear this. If you’d be open to it, we’d love the opportunity to put things right.

Kind regards,
Jen
MOO BOU

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Rated 5 out of 5 stars

First experience, not my last!

This was my first experience with Moo Bou having deliberated for way too long over their balloon trousers. I took the plunge and they did not disappoint. They really do look amazing and you really can dress them up or down! I'm 5,4 and a size 10 to give you some scale. They did take a while to arrive but Christy was extremely responsive and chased up the delivery for me. They did send me the wrong trousers but again, there was absolutely no issues getting this resolved. The replacement trousers arrived in 2 days and I was refunded the postage for sending the incorrect ones back. Mistakes happen, it's how companies deal with it that counts. I also bought the basic tee which is also fab. I am now obsessing over all their clothes and am considering a move to Stockport for convenience 😜. Thanks Moo Bou x

October 17, 2025
Unprompted review
MOO BOU logo

Reply from MOO BOU

Hi Jennie, just wanted to say thank uou so much for taking the time to review us on trust pilot. We really appreciate it and are so happy that you love what we do! Thank youuuuuu Jen x

Rated 3 out of 5 stars

Poor returns policy

Mostly good quality. T Shirts were however disappointing. Very thin, see through and very clingy for 'one size'. To return items you have to pay the postage.
Edit after reply from Moo Bou. Thanks for responding. Absolutely understand. I am very pleased with the products to make that clear, and speed of delivery. 🩷

October 4, 2025
Unprompted review
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Reply from MOO BOU

Hi Wendy,

Thank you so much for taking the time to leave your review — we really do appreciate your feedback 💛

We’re so pleased you’ve loved most of your pieces (and that you’ve already come back for another pair of the trousers — they’re such a fab fit, aren’t they?).

We just wanted to gently clarify that the items you mentioned are actually our £9.99 layering vests rather than T-shirts. They’re designed to be lightweight so they sit smoothly under shirts, jumpers or jackets — but we totally understand if you were expecting something thicker.

We’re also really transparent about our returns policy — as a small independent business we simply can’t offer free returns just yet, but we always try to make the process as simple and speedy as possible.

We’re grateful for your support and hope your new trousers are as loved as your first pair 💫

With love,
The MOO BOU Team x

Rated 5 out of 5 stars

Great trousers and fab customer service!

I’ve just received my barrel trousers and absolutely love them. I’m 5,2” size 8 for ref and they fit lovely. There was a slight delay in them receiving the trousers from the supplier which they Emailed me about and then posted them next day delivery in time for my holiday. Great communication and customer care from Christie and I’ll definitely be buying more.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

What lovely people

What lovely people! I was in a bit of a hurry and contacted them to check on dispatch and they checked and ensured my order wasn't delayed by bank holiday.

I ordered two pairs of the linen balloon trousers. Arrived well packaged (no plastic!) and promptly.

Love the trousers. I am sure I will be back to this brand for more.

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Ballon trousers are a hit

Loved my balloon trousers & linen top which I wore on my trip to Japan. I immediately ordered another pair of trousers on my return with a couple of other items. Now they have just released the weekly drop and I have a new wish list! Response to query was quick and love everything so far! I am looking forward to my next order, my bank balance, not so much!

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

My experience of Moo Bou

I have over the last couple of months quite a lot and have always been pleased with the quality of the clothes, and, if I have needed to send an item back because it perhaps doesn't fit as I wish there is never any problems and I have a refund very promptly - it is a pleasure dealing with Moo Bou, many thanks Sharon Jones

August 15, 2025
Unprompted review
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Rated 5 out of 5 stars

I regularly buy from Moo Bou.

I regularly buy from Moo Bou.. the quality of clothes is excellent and pieces are beautiful. I always get comments and compliments when wearing their range.. recently bought the chevron cardigan, just gorgeous! Great communication and service from Christy, I’m a happy customer and will always return!

October 12, 2024
Unprompted review

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