mookashops.com Reviews 634

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I ordered an air purifier that said it was available but the order was canceled very soon after. No explanation given. My guess is they stopped shipping to the US but then why take the order in the... See more

Rated 5 out of 5 stars

Excellent Customer Service. Have used large room Mooka (x2) for six months, during which they have run almost continually. First with smoky skies from forest fires, and later with shedding dogs. Th... See more

Rated 5 out of 5 stars

John was so awesome and helpful! He patiently waited for almost an hour on the online chat feature while my boyfriend & I tried to upload a video showing our problem (we're not the most tech savvy peo... See more

Rated 5 out of 5 stars

I finally went online to claim my free gift that came with my order of a Mooka Air Purifier last year. I wanted to pick a filter. I went through the whole process, wrote a testimonial , clear to the... See more

3.7

Average

TrustScore 3.5 out of 5

634 reviews

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Rated 5 out of 5 stars

Amazing Customer Service!!

Recently I contacted DBPower with an issue regarding my Auto Jump Starter. My issue was resolved far beyond my expectations. I can't say enough about this great company and Joshua who assisted me with my problem! No doubt anything I purchase with the DBPower name comes with confidence that a great company stands behind the product!

October 4, 2021
Unprompted review
Rated 5 out of 5 stars

warranty activating.

i had a problem activating my warranty with a website error. she solve the problem and now warranty is activated.
thank you

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Joshua was very helpful in resolving my…

Joshua was very helpful in resolving my issue. My purifier had stopped working and Joshua helped me to troubleshoot and confirm that the unit needed to be replaced. He was professional, friendly, and quick with his service. I appreciate his support!

September 30, 2021
Unprompted review

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