Moonbarguy Reviews 

402
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the fast and discreet delivery service, often noting next-day arrivals. Many people also highlight the excellent customer service, describing staff as responsive, helpful, and quick to resolve issues. However, some people were dissatisfied with product quality and consistency. Reviewers mentioned vapes clogging easily, having an unpleasant taste, or not delivering the expected effects. A few other people also felt that product quality had declined over time, with some customers claiming products had an unusual taste or caused unexpected reactions.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising the quality and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant dissatisfaction,... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Consumers find order experiences to be ambiguous, with many praising fast delivery, discreet packaging, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent and top-notch... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good lad 💯 good stuff too but don't think I'll be ordering more from here as found a better it's good and cheap though and he's brilliant with customer service and dealt with my issues promptly 👌🏻... See more

Rated 4 out of 5 stars

Usually a really good company. Great for sending things out quickly etc. I've been a very pleased customer for a while. But There are issues though. The vapes bung up really easily. A recent... See more

Rated 2 out of 5 stars

Price are decent but you never know what's inside,they say 90% HHC and the rest is unknown so it's harmful chemicals probably. The other thing HHC vape sometimes comes really poor quality .Either wate... See more

Rated 2 out of 5 stars

I ordered a vape and some gummies and the delivery was fast and discreet packaging but the vape was bad it had a really funny and weird taste and im not sure if its thcp ive tried plenty of thcp pens... See more


Company details

  1. Cannabis store
  2. Fitness and Nutrition Service
  3. Vitamin and Supplements Store

Written by the company

Welcome to Moonbarguy, your premier destination for high-quality CBD and cannabinoid products in the UK. We are passionate about providing you with a wide selection of premium CBD products that are carefully curated and sourced from trusted suppliers. Whether you're looking for CBD oil, capsules, edibles, or topicals, we have everything you need to support your wellness journey. Our products are rigorously tested for purity and potency, ensuring that you receive the highest quality CBD available in the market.


Contact info

3.5

Average

TrustScore 3.5 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(402)

104 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, great reliable products.

I have purchased a few HHC products and I've been thoroughly impressed every time, the delivery times are also on point, I usually get mine 24 hours after ordering, which is great for unexpected dry-ups.

For my last order, there was a shortage of the product I ordered, and through fast and responsive customer service, they had sent a similar product and gave me a little extra for the trouble. Great service, highly recommend!

January 11, 2025
Unprompted review
Rated 1 out of 5 stars

Paid but not sent

Initially good at responding when order was put on hold for no apparent reason. Said they would manually check order. Then proceeded to completely ghost me so have now accepted they have taken the money and run. Have no idea about quality of product, if it's anything like customer service probably terrible.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great product and service!!

Not only is MBG’s customer service top notch, so is the product. I’ve been buying the thcp Nepalese hash and it’s absolute fire 🔥
One early order I’d commented that I hadn’t “loved” another product. On my next order a substitute was sent - it was lovely!
The hash is just lovely 🥰

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

Such a shame to leave a 1 star

Such a shame to leave a 1 star. Things have usually been ok. But last order was a waste of money. It was a different looking 3ml vape I was sent. I managed two hits before it broke. It started burning it by itself before leaking everywhere. Not willing to spend £40+ for two hits again.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service!

I had an issue with my order and with very little hassel the issue was resloved! Same day replies to emails, prompt resolution, you can't ask for more!

Best site on the net for CBD and HHC!

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Every other order delayed

Good customer service. The products are good. Only accept bank payments so if you do not receive it you loose your money. Every other order is delayed. Not going to make any more orders as I am fed up with them taking so long to receive when they chargé for 24 hour delivery that never arives on time.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Absolute 10/10 customer service

Had a slight issue with postage. not MBGs fault, but they went out of their way to make sure i got my package. going above and beyond. im on my 5/6th order now, every single one save the last one was here the next morning, and this hiccup was only because of royal mail.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve just converted to MBB having…

I’ve just converted to MBB having been let down with lower quality products. The HHC bud and hash is great bringing a mellowing sense of calm.

Delivery is very prompt too.

Highly recommended.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Apsolutly brilliant

Apsolutly brilliant, order arrives within 2 days sometimes the next day I order from here every week their products are insane thcp hash is my favourite will continue to order from here for the foreseeable thanks guys yous so an amazing job

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

Straight up fire 🔥 I ordered literally a day and a half ago and its arrived perfectly!! Thank you

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

HHC Vape, HHC and THCp gummies

Order some HHC and THCp gummies as well as a HHC 2ml disposable vape, came next day and service was fantastic, replied to me straight away on insta.
Gummies are good but the Vape is the one to go for instant affect.

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

Paid for an order and never recived it…

Paid for an order and never recived it as I was told payment did not went through. Sent a screesnhoot with the payment and been told they will solve it on Monday . No response. Will be contacting bank for scam .
Edit :original order place on 29th of October, after chain of emails exchanged ( rather odd vibe from the seller ) , cartidge arrived on 9th of November ( 11 days later ,paid for next day delivery ) and was smashed . I can not comment on the quality of the product myself ,been ordering it as gifts and been told other suppliers are £3 to £8 more expensive, but much better quality Quality of the customer service feels like an angry teenager is in charge of it .Hope owners are enjoying it and their business will go the same as my experience with them :)

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

next day delivery

Purchased a few CBD things on friday morning and it came immediately the saturday after. Very impressed with the service offered here and wanted to leave a good review nobody asked me but i felt i had to w/ such professional service. Thank you !

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

Quality products and customer service

Had my first issue, my parcel had vanished, customer service was very good, my replacement arrived just one day after the original order shoild of arrived. I have been shopping with moonbarguy now for about 3 years, I recommend highly.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Top dolla

Tried some from a mate and it bangs, can’t wait to order loads for myself

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality I suffer a lot from…

Great quality I suffer a lot from anxiety and depression and this really helps me and I’ve tried all the tablets and remedies possible. No feeling groggy either next morning I can get on with my day would highly recommend zkittles. Also about to try the hash. I’ll write a review on this too.

September 9, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look