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MoonBrew Reviews 

2,215
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 619 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly love the delicious flavors and find the nightly sleep products incredibly effective for resting well. Many individuals appreciate that these natural items help them fall asleep much faster and wake up feeling fully refreshed in the morning. However, some customers also noted significant issues with extremely slow delivery times and heavily delayed orders over the past months. A few other people felt that reaching out for assistance was quite frustrating when dealing with persistent shipping problems. Some reviewers mentioned unexpected changes to formulas and ongoing challenges regarding their subscription purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious taste and effectiveness... See more

Quality

Clients share positive opinions on quality, noting that the items taste great and are exceptionally effective... See more

Order

Consumers experience great frustration regarding their order fulfillment, reporting that it takes weeks or... See more

Delivery service

People report ambiguous experiences with delivery service as some consumers praise the prompt arrival of... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised the immediate responses,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They were pretty good with the return policy but they didn't end up working for me and I ended up with a few extra containers unopened. For a short period they had a higher strength but then they auto... See more

Company replied

Rated 4 out of 5 stars

Don't love the flavor & it's a little sweet in my opinion, (hot cocoa), but mixed into 10-12 oz of unsweetened vanilla almond milk, it's not bad. It is expensive, but i do think after using it off... See more

Company replied

Rated 4 out of 5 stars

The customer service is outstanding. Although things have not changed in regards to the smell of the product, after a while of using it I have found it to be a little less of an issue. As they say, so... See more

Company replied

Rated 4 out of 5 stars

Thw gummies work well but they are unreliable for shipping. My order is a month behind already. *edit* moon brew reached out to me about 3 months after the initial delay in shipping, reviewed things... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Sleep is now a ritual you’ll crave. In a perfect world, falling asleep would be as easy as finishing dessert - and MoonBrew is getting us pretty close. They've turned sleep support into something you’ll actually look forward to with soothing products powered by natural botanicals and adaptogens. With clinically backed ingredients like L-theanine, magnesium, and reishi mushrooms, MoonBrew supports deeper, more restorative sleep - without grogginess. It’s a delicious upgrade to your nightly wind-down, replacing pills and powders with something simple, effective, and genuinely enjoyable.

Our Promise to You

Written by the company

Mission Driven, Science Backed
Growing up, we watched our parents struggle with their sleep. We believed we could do better for them, and develop a more effective, natural aid for sleeplessness. Our goal has always been to share a sleep aid we’re proud of. We’re obsessive over safety standards, and it’s gotta be delicious. MoonBrew is our way of giving back to our parents. After seeing it change their lives, and hearing from thousands of people who have been helped by MoonBrew, we are honored to share it with you. Thank you for joining us on this journey.

60-day risk-free returns

Our guarantee to you

We want you to be happy with our products. We offer all customers a 60-day return policy (see details at moonbrew.co/policies/refund-policy)

Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(2,215)

546 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using moon brew shoes for…

I have been using moon brew shoes for several months and they definitely make a difference. Some nights I take four some nights I have to add two more. They seem to have resolved the production and distribution issues that were going on a few months ago. I’m ordering two packages at a time just in case !

September 28, 2026
Unprompted review
MoonBrew logo

Reply from MoonBrew

Thanks so much for sticking with us! 💜 We're so happy to hear MoonBrew has been helping you sleep better. We truly appreciate your support and are grateful to have you with us! 🌙

Rated 5 out of 5 stars

Customer satisfaction

First of all, MoonBrew works! I have been using it for years & sharing products with my adult children. Customer service is exceptional in responding to my inquiries and sometimes mistakes in ordering. They are promp in answering the customer service email platform. In reading some of the negative reviews, it has not been my experience. I feel that they try hard in providing customer satisfaction.

September 18, 2026
Unprompted review
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Reply from MoonBrew

This truly made our day! 💜 Knowing you’ve been enjoying MoonBrew for years, sharing it with your family, and that our team has been able to make things easier whenever you’ve needed us means more than you know. Thank you for being such a fantastic part of the MoonBrew family! 🌙

Rated 5 out of 5 stars

Great taste

Great taste! Works great!!! Love these!!

September 25, 2026
Unprompted review
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Reply from MoonBrew

Love hearing this! 💜 So glad you’re enjoying the taste and that MoonBrew is working great for you. Thanks so much for sharing!

Rated 2 out of 5 stars

They have definitely changed the…

They have definitely changed the product to a lesser quality, they don’t taste as good , have the same texture and don’t work as well as they used to , Lot # 168a071126. Just disappointing. I have to go find something else .

September 24, 2026
Unprompted review
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Reply from MoonBrew

We’re truly sorry your recent MoonBrew experience fell short of expectations. We take your feedback on the taste, texture, and experience seriously. Our team has reached out by email so we can look into this further and work toward making things right.

Rated 5 out of 5 stars

Communication is great.

Communication is great.

September 15, 2026
MoonBrew logo

Reply from MoonBrew

Oh, we love hearing this! 😍We’re so glad you’ve had a great experience with our team. Thanks so much for taking the time to share!💜

Rated 5 out of 5 stars

Best gummies on the Planet!

These are by far the best gummies I’ve ever tried! Best sleep I’ve had in years, and waking up completely refreshed and ready for my day. Then you get to the taste which is what surprises you most, how can this gummy taste do good and work so good too? Well they absolutely 1000 percent are yummy good! Thank you so much Moonbrew 10 stars

September 22, 2026
Unprompted review
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Reply from MoonBrew

Wow, this review made our day! 💜 We’re so glad MoonBrew Gummies have become part of your bedtime routine and that you’re loving the taste. Here’s to many more refreshing mornings! ✨

Rated 5 out of 5 stars

Awesome product

Awesome product. I had the pumpkin spice flavor recently and it tastes great. Nothing but great things to say about Moonbrew and what it has done for my sleep schedule. I don't feel groggy in the morning and it works fast. I will continue to take it on a nightly basis.

September 21, 2026
Unprompted review
MoonBrew logo

Reply from MoonBrew

LOVEEE ITTT!!😍 It’s so special to hear that MoonBrew has found a place in your evenings! We’re so glad you’re enjoying the flavor and waking up without that groggy feeling. Wishing you plenty of cozy nights and refreshed mornings ahead! 💤

Rated 3 out of 5 stars

Product is fine but website difficult…

Product is fine but website difficult when you want to cancel or delay an order. Needs to be more user friendly.

September 15, 2026
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Reply from MoonBrew

We’re glad to hear you’re happy with the product, and we truly appreciate that feedback! We’re sorry the cancellation or delay process felt difficult to navigate. We strive to be transparent throughout the ordering and shipping process, but we understand there’s always room to make the experience more user-friendly. I can see that we have an active email conversation with you. I trust our team will be able to address your concern and make things easier from here.

Rated 3 out of 5 stars

Good product, questionable business

I like the product and think it works, but the auto subscription feels like a scam and I now have months of the product that I hope doesn't get stale.

September 15, 2026
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Reply from MoonBrew

We’re really happy to hear that you’re enjoying the product and feel it works well for you! We understand your concern about having extra product and wanting to make sure it doesn’t go stale. The expiration date can be found on the packaging, and I can see from our email conversation that our team was able to address your concern. We hope we were able to resolve everything to your satisfaction!

Rated 4 out of 5 stars

I have loved Moonbrew

I have loved Moonbrew. They help me fall asleep faster. My last bag tasted different than previous bags.

September 15, 2026
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Reply from MoonBrew

We’re so glad MoonBrew has been part of your routine! 💜 We completely understand how noticeable it can be when the taste isn’t quite the same as what you’ve enjoyed before. We’ve sent you an email so we can look into this with you. 🌙

Rated 5 out of 5 stars

Works so well

It works so well.

September 20, 2026
Unprompted review
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Reply from MoonBrew

Yay, we love hearing this! 😍 So glad MoonBrew is working well for you. Thanks for sharing your experience! ✨

Rated 3 out of 5 stars

The recent gummies taste completely…

The recent gummies taste completely different. Not sure what they changed, but they are more of a sour taste now

September 17, 2026
Unprompted review
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Reply from MoonBrew

Thanks so much for your feedback, we really appreciate you sharing it. We'd love to look into this for you. Please email hi@moonbrew.co with your order details, and our team will be happy to help.

Rated 5 out of 5 stars

10/10 - Will be a customer for life

Extremely impressed with MoonBrew’s product and customer service. My order was delivered quickly as well.

September 10, 2026
Unprompted review
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Reply from MoonBrew

Thank you so much for the kind words! So happy to hear you’re loving MoonBrew and that your order arrived quickly.

Rated 5 out of 5 stars

The gummies were delicious and gave me…

The gummies were delicious and gave me a good night’s sleep-no more waking up at three with my mind racing. Best of all, no grogginess in the morning. And I get up at 4:30 am.

September 15, 2026
Unprompted review
MoonBrew logo

Reply from MoonBrew

So happy to hear that! Thanks for sharing, we're thrilled the gummies are helping you sleep soundly and wake up feeling refreshed.

Rated 4 out of 5 stars

Great taste

I have been taking these gummies for over 3 months I think—however not every night—and so far they seem to help me very good. They have a great taste also.
Downfall for me—-I really would like the price to be lower tho.
I got a good deal at the beginning and then the price went up.

September 15, 2026
Unprompted review
MoonBrew logo

Reply from MoonBrew

Thanks so much for sharing! We're so glad the gummies have been helping. We completely understand your thoughts on the price and really appreciate you sharing that feedback with us.

Rated 5 out of 5 stars

I'm a huge fan of moonbrew

I'm a huge fan of moonbrew - it really, really helps with my sleep, and it tastes absolutely delicious!! I've been using their gummies, and I've recommended it to all my friends around me too

September 1, 2026
Unprompted review
MoonBrew logo

Reply from MoonBrew

Hi there! This made our day! Knowing our gummies have made such a noticeable difference in your sleep and that you're genuinely enjoying the taste each night is the absolute best feedback we could ask for. Spreading the word to your friends means the world to our small team. Thank you so much for the love and support, and wishing you many more restful nights ahead!

Rated 5 out of 5 stars

Tastes great

Tastes great, nice packaging have had a subscription for a while now.

September 10, 2026
Unprompted review
MoonBrew logo

Reply from MoonBrew

Thanks for being such a loyal subscriber! It’s fantastic to hear that both the flavor and the packaging hit the mark for you month after month. We truly appreciate your ongoing support. Cheers to many more relaxing evenings with your brew!

Rated 5 out of 5 stars

MIDNIGHT SNACK

Seriously, moonbrew has revolutionized my sleeping game! Their customer service helped when I had questions & led me to the best product. The gummies have become my tasty bedtime treat.

August 24, 2026
Unprompted review
MoonBrew logo

Reply from MoonBrew

We’re thrilled to hear our support team guided you to the right fit and that the gummies have transformed your sleep routine! Thanks for letting us be part of your nightly wind-down.

Rated 5 out of 5 stars

Solved all of my sleep issues

Solved all of my sleep issues. Great customer service as well.

September 10, 2026
Unprompted review
MoonBrew logo

Reply from MoonBrew

Hearing that your sleep issues are resolved is everything we work for! Thank you for the kind words about our team, and we wish you deep rest every night.

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