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MoonBrew Reviews 2,034

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 525 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product for its effectiveness in improving sleep and relaxation, often highlighting the positive impact on their nightly routine and ability to fall asleep faster. Reviewers frequently praise the taste of various products, including gummies and hot chocolate flavors, finding them delicious and enjoyable. The quality of the products is also a common point of satisfaction, with many noting their efficacy without the side effects of other sleep aids. However, some people were dissatisfied with aspects of their orders and subscriptions, experiencing delays, unfulfilled items, or issues with product availability. A few other people also felt that customer service was problematic, citing difficulties in communication, lack of responsiveness, and issues with managing subscriptions or resolving complaints. There were also mixed opinions on product taste, with some finding certain flavors too sweet or disliking the use of specific sweeteners.

What people talk about most

Product

People report positive experiences with product, with many loving the gummies and finding them effective for... See more

Quality

Clients share positive opinions on quality, with many reviewers finding the products, such as the sleep... See more

Order

Users describe ambiguous interactions with order fulfillment, with many reporting significant delays and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Subscription

Customers consistently note ambiguous experiences with subscription services, with many reporting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These gummies are great! They are almost addicting...lol! My major 2 reasons for not giving a 5-star review is that the gummies package doesn't come with enough product to last a full month before... See more

Rated 4 out of 5 stars

I like how MoonBrew helps me fall asleep. I have tried the hot chocolate and strawberry drinks, and like the hot chocolate flavor. I also use the vitamin gummies. I would be interested in a drink with... See more

Rated 4 out of 5 stars

Great product for improving sleep. Overall delicious taste. I wish the products did not all use Monk fruit sweetener.

Rated 3 out of 5 stars

Love the product but have been out for several weeks due to slow down in production or shipping.i hate that. I had been having great subversive with the gels both sleeping and cortisol reduction.... See more


Company details

  1. #133 of 158 best companies in Vitamin and Supplements Store

Written by the company

Sleep is now a ritual you’ll crave. In a perfect world, falling asleep would be as easy as finishing dessert - and MoonBrew is getting us pretty close. They've turned sleep support into something you’ll actually look forward to with soothing products powered by natural botanicals and adaptogens. With clinically backed ingredients like L-theanine, magnesium, and reishi mushrooms, MoonBrew supports deeper, more restorative sleep - without grogginess. It’s a delicious upgrade to your nightly wind-down, replacing pills and powders with something simple, effective, and genuinely enjoyable.

Our Promise to You

Written by the company

Mission Driven, Science Backed
Growing up, we watched our parents struggle with their sleep. We believed we could do better for them, and develop a more effective, natural aid for sleeplessness. Our goal has always been to share a sleep aid we’re proud of. We’re obsessive over safety standards, and it’s gotta be delicious. MoonBrew is our way of giving back to our parents. After seeing it change their lives, and hearing from thousands of people who have been helped by MoonBrew, we are honored to share it with you. Thank you for joining us on this journey.

60-day risk-free returns

Our guarantee to you

We want you to be happy with our products. We offer all customers a 60-day return policy (see details at moonbrew.co/policies/refund-policy)

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(2,034)

498 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loves these gummies!

Loves these gummies!! I have undiagnosed restless legs… and I take the delicious, not to sweet, great flavor gummies about 20 minutes before bed and sleep calmly all night long. Love that they have so many vitamins as an added benefit. Glad my friend recommended them to me.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

The product is good cannot get the product delivered

The product is good. Unfortunately, the delivery is horrendous. This is the second time I've placed an order. I've actually screenshotn the payment and they cannot find my order at all. They asked me for an order number. Which I can't provide them because they didn't send me the email. I'm so sad because the product is great. And it's like you have to work. And make phone call after text.After phone call and waste so much time to try and get the product.I'm hoping there's some other way to start buying it other than their website.Because it is a horrible experience

April 8, 2026
Unprompted review
Rated 3 out of 5 stars

Tart Cherry flavor is too strong…

I have been using the product for about a week now. I feel that it works good as a sleep aid if you take all 4 gummies. I don’t like the strong Tart Cherry taste when you’re eating them. It makes it hard to eat them while trying to enjoy them. They are TOO sour. If there was a way to work in the level of tartness I think these gummies are very effective once they start kicking in. I would recommend them to anyone having trouble sleeping but beware of the very tart taste that make them extremely sour.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

This stuff is amazing

This stuff is amazing! It works like a charm to relax your body and mind for a good nights sleep. I don’t have trouble falling asleep anymore and wake up feeling better. Not to mention it’s without melatonin so non habit forming.

April 16, 2026
Unprompted review
Rated 2 out of 5 stars

No place to cancel subscription.

While the product seems good, and I still have a bunch from the first order left. I didn’t sign up for a subscription. The company does not allow you to cancel your subscription on the website. It continues to ask me to sign in and when I try, it sends me an SMS four digit code that allows me into my account which I never created because I don’t have a password. It doesn’t allow you to change the password so that you can get into the account to make any changes. Once I’m in the account after using the SMS code, I can see future orders past orders and I can skip an order on a subscription. I didn’t sign up for. But when you click on your subscription, it kicks you out and ask you to sign in I’ve done it like 15 times trying to get in there to cancel the account and it won’t allow me to cancel the subscription. Absolutely horrid cancellation practices or account management practices. I thought it was a reputable retailer until I tried to cancel the subscription which I didn’t sign up for. I will never purchase from them again.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Sleep well with MoonBrew!

It seems as we grow older a good nights sleep is harder to come by. My husband goes to sleep and is wide awake again in a few hours. He gets up and down trying to rest. Moonbrew has changed that pattern! Now he drinks his brew at bedtime and sleeps through the night! And so do I!!!

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Love the MoonBrew cocoa with oat milk…

Love the MoonBrew cocoa with oat milk before bed. It's delicious and almost instantly relaxes me to fall asleep and stay asleep all night. I'm also grateful that I no longer need to take pills or medications to help me get restful sleep. Thank you, MoonBrew!!

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER RECEIVED

Ordered extra strength on 3/19 along with the gummies.
On 3/29 I got the gummies. I reached out on the 1st to see whete the wxtra strength was. Oops we will get that right out.... Today, I look at the order and find out it hasn't even processed?!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!!

I had an issue with a shipment delay, after chatting with Customer Service, they immediately sent out another order! No delay, no excuses. Got my new order in a few days!!
I absolutely love this product!!! As a Flight Attendant, in a different hotel every night, sleep is so important. These gummies are amazing. Helps me fall asleep and stay asleep and never groggy in the morning!!!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love moonbrew

I absolutely love moonbrew, it has helped me and my family tremendously. I love the hot cocoa and the vanilla flavor. I will see what new flavors are available the next time I order

February 25, 2026
Rated 5 out of 5 stars

Tastes great, works great!

My husband and I drink Moonbrew hot chocolate every night and fall asleep easily! It tastes great and kicks in within a half hour. No grogginess the next morning!

March 25, 2026

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