Moonbun Reviews 

324
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Thrilled with the quality and versatile design of the jumpers (moonbun) that I bought for my two preschool-aged granddaughters. One of them had one already but grew out of it and asked her mom if she... See more

Rated 5 out of 5 stars

I’m not sure how I found my way on the Moonbun website, but I’m truly grateful that I did. I was looking at baby clothes for my niece, and literally everything I saw, I wanted! I ended up getting a be... See more

Rated 5 out of 5 stars

Moonbun jumpsuits are our absolute favorite! We are heading into our third size in these and will order even more colors this time. My little is a competitive dancer and these are our go-to change out... See more

Rated 5 out of 5 stars

This company has managed to make the simplest of clothes, especially w/ their jumpers for kids, but yet so unique & adorable that people turn their heads to l👀k at these adorable babies & kids w/ ado... See more

Company details

  1. Children's Clothing Store
  2. also in
  3. Clothing Store

Information provided by various external sources

If you’re the busy parent to a newborn, you know it can be tricky to get out to a brick and mortar store for supplies. You also know how hard it can be to find unique baby items that look good AND meet the level of quality you want for your little one. Instead of packing up that stroller and diaper bag, you can browse our collection of baby clothes online from the convenience of your couch (or rocking chair, or while you walk the floor at 3:00am, or from on the floor beside the crib – we won’t judge). And while there may be lots of options to buy clothes online, ours come from around the world and all have one thing in common: quality. Our designer, unisex clothes mean you don’t have to get stuck in the “pink or blue” rut of dressing your little girl or boy. And bonus: it makes hand-me-downs a breeze, especially with clothing built to last - convenience AND style? That’s a parenting win-win. Plus, rocking designer clothes will make your mini-me the talk of the play gym and score you some super cool parent points.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

324 reviews

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4.6

All reviews

(324)

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Rated 4 out of 5 stars

Super cute romper!!

I purchased the romper to match my niece and it was adorable! The sizing guide was spot on (a problem I had with other companies) and the correct product was shipped to me (sadly, another issue I’ve had with other companies). The quality of the garment was terrific and the out lift was super comfortable! I’d definitely buy again!

July 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Will return for more!

From pricing to packaging, every detail of my purchase was perfect! I have two daughters and I’m so excited to have found matching outfits that are comfy, classically trendy, and flattering! The fit on the slouch-like jumpsuits hug me in all the right places while maintaining a modest and comfy flair, a value in wardrobe I try to instill in my girls. The material is soft, yet strong. I definitely look forward to shopping more designs with Moonbun.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

We LOVE our jumpsuit

We LOVE our jumpsuit. It's super cute, soft, and you can't beat the price. We will definitely buy more.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Worth it!!

I ordered the mommy and me jumpsuit I was skeptical at first because I wasn’t sure if the material was stiff or had any stretch to it but I ordered any way and i was not disappointed. It does have stretch to it, It’s just as pictured. Great quality and I love it😍 🔥 You can move freely in it and It feels great. Not everyone has the body they want and so we shop for clothes/materials that suit our bodies and feels great and this was it! My item shipped pretty quick and I messaged them with questions on the material before hand and they were very helpful, nice and responded quickly. I will order from here again!

May 27, 2023
Unprompted review
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Rated 5 out of 5 stars

Moonbun jumpsuits are our absolute favorite!

Moonbun jumpsuits are our absolute favorite! We are heading into our third size in these and will order even more colors this time. My little is a competitive dancer and these are our go-to change outfits. We get SO many compliments at every competition and recital. We love these!!!!

May 31, 2023
Unprompted review
Rated 2 out of 5 stars

The sizing was not predictable

The sizing was not predictable. I ordered a 3T for our toddler and it fit OK- very baggy in the back and showed the diapers. The 7T for our almost 7 year old was WAY too short in the legs and then way too loose in the body.
We ordered the slouch jumpsuits for both of them. Overall, not thrilled with the quality.

May 20, 2023
Unprompted review
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Reply from Moonbun

Dear Lauren,

Thank you for sharing your feedback with us. We appreciate your honesty and want to address your concerns regarding the sizing and quality of our slouch jumpsuits.

We were surprised to learn about the sizing issues you encountered, especially considering that you had the opportunity to provide feedback when we sent you a survey. You responded that survey and even showed interest in getting a $50 Gift card but did not mention anything about the sizes and the fitting issues so we are very sad to read that now :(
We value our customers' opinions and use their feedback to improve our products and services. It is disheartening to hear that the sizing was not as expected for your toddler and almost 7-year-old. Had we been aware of the fitting challenges, we would have gladly offered assistance and alternatives.

Furthermore, we would like to emphasize that we strive to provide prompt and attentive customer support. We make it a priority to respond to all customer emails within 24 hours, and we regret any delays or inconvenience you may have experienced. I have reviewed our communication and I can confirm this was also the case.

Please note that we can help and we have a hassle free return option as well as refund. All info available in our site! If there is anything else we can do to assist you or if you would like to discuss this matter further, please do not hesitate to reach out to us directly. We value your satisfaction and would appreciate the opportunity to make things right.

Thank you

Rated 5 out of 5 stars

I ordered one jumpsuit to start off…

I ordered one jumpsuit to start off with to see how I would like it. Shipment took a while but once I messaged to see if I could have a tracking number, I was immediately given one and given an explanation on why it's taking so long and that there's nothing they can do. Which is fine I totally understand. The lady that was guiding me was super helpful and so apologetic that it was comforting. When I finally got order I tried it on and I absolutely love my jumpsuit. I definitely will be ordering another one or few lol. This company is great. Thank you guys for such a positive experience

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

Awsome

Awsome! It got on time and , the quality is perfect ,and fresh for this hot summer !!! Love it

June 10, 2023
Unprompted review
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Rated 5 out of 5 stars

My daughter loves her Moonbun…

My daughter loves her Moonbun jumpsuits. They are her everyday go to outfits. They are stretchy and comfortable to play in and super cute to wear when we go out. Always high-quality and beautiful designs.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

My first time buying from Moonbun and…

My first time buying from Moonbun and they did not disappoint! I bought my daughter the 4T & 5T halter romper in Black so she could have one to grow into. I bought myself a matching black halter romper. Twinning!!!!! I am 5’ 140 lbs. I bought the small because I’m loosing weight. The small fits snuggly on me but my husband isn’t mad about it ;)

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Recently purchased 3 of the little…

Recently purchased 3 of the little halter top rompers and they are perfect! So easy to style, great material and my daughter loves them! Good turn around time and true to size! Will deff order again.

March 21, 2023
Unprompted review
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Rated 3 out of 5 stars

Shipping Takes Too Long

I love the unique styles & the quality is very good, but shipping takes forever. That is why I gave them 3 ⭐️’s. My package was shipped from Hong Kong. I believe they are in Auckland but I’m assuming their merchandise is made/shipped from China. Also my tracking numbers were invalid. As much as l like their clothes I don’t want to wait forever to get my stuff.

April 17, 2022
Unprompted review
Rated 5 out of 5 stars

I have ordered from Moonbun a few…

I have ordered from Moonbun a few times. The outfits are very cute and good quality. I have several outfits that were my older daughter's, and have held up to be passed down and enjoyed by my younger daughter. With my most recent order there was a shipping issue (live in the U.S.) and they were quick to respond and update. They made it right and made sure I got the outfits I ordered. I will definitely buy from them again!

July 19, 2022
Unprompted review
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Rated 1 out of 5 stars

I ordered a size 4 T dress and got a Size 36-48 months. They said it was the same thing

I ordered a size 4 T dress. The label on the wrapping of the dress said Size 120 (which is equivalent to 4 Toddler). However the dress itself was size 36-48 months (Size 104). I tried to get Moonbun to correct their obvious mistake, but they tried to tell me the Size 4T (or 120) is the same as Size 36-48 months (or Size 104) because one is a Chinese size. They must be joking. Buyer beware, The item is cute but who know what size you will get and the returns are impossible unless you are in Aukland. See photo and notice the tag on the dress itself.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Jumpsuit

I ordered jumpsuit for me and my little girl and it is perfect 🥰 We love it. Jumpsuits are so light and perfect to wear at this hot days.

July 9, 2022
Unprompted review

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