WestAce Casino | 400% up to $22,500 + 400 FS Reviews 

151
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

something nobody talks about with mobile play is what goes down when your phone rings mid-session. got a call thursday, my brother naturally, right in the middle of a spin. picked up, chatted a good t... See more

Rated 2 out of 5 stars

Very poor game library and some hot slots are broken. I simply cannot run them for 1-2 minutes straight without them being crashed. U gotta do something with that...

Company details

  1. Bookmaker
  2. Casino
  3. Gambling House
  4. Online Casino or Bookmaker
  5. Online Sports Betting Vendor

Written by the company

WestAce Casino | 400% up to $22,500 + 400 FS


Contact info

You should know

3.6

Average

TrustScore 3.5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(151)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The lobby filter contradicted the front…

The lobby filter contradicted the front screen. After that, round records appeared much later than the balance change. Don't show a game like it is playable if it isn't. I looked again later and the wording was still unchanged.

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

after work

after work, and then bonus expiry line: free spins vanished at Sun 11:32 after I opened Wolf Gold. Bonus screen turned a simple account check into another ticket after 8 minutes.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

Recently played listed games I had not…

Recently played listed games I had not opened and missed the one I was actually using. Maybe harmless, but it made the account history feel messy from the very first session. Not furious, just tired of chasing the most basic thing.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

first casino account and im not sure…

first casino account and im not sure what i expected, but it wasnt this.

the playing side is straightforward and quite enjoyable, no complaints there at all.

everything around it has been a struggle.

the welcome bonus was pulled over a rule nobody had shown me.

the first cashout took nine days and needed a passport, a bill and two emails.

the session reminder i set vanished after an app update.

none of it is dramatic, and all of it added up to me putting far less in than i planned to.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

KYC upload on borrowed laptop

KYC upload on borrowed laptop: cashier spinner ran from my account page until the session expired. Bonus screen contradicted the email right after money moved.

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

Dead or Alive 2 showed in search but…

Dead or Alive 2 showed in search but would not open after login. What annoyed me was that sound and spin settings reset after every refresh. a ten-minute break became lobby troubleshooting. I noticed it because I checked both desktop and mobile. Still open as I write this

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Profile status Tue 9:50

Profile status Tue 9:50: the payout rules changed at Wed 15:28 between pages. Email update hid the failed payment note while the status still said manual check.

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

something nobody talks about with…

something nobody talks about with mobile play is what goes down when your phone rings mid-session. got a call thursday, my brother naturally, right in the middle of a spin. picked up, chatted a good ten minutes, returned to find the reels sitting exactly where id left them, autoplay had paused instead of chewing through my remaining spins. that part mattered most to me honestly, ive seen other apps keep spending away in the background while youre not watching.

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

Checked later

Checked later, Date filter screen: reality check timer reset at Tue 21:56 when I changed slots. Account history disagreed with the profile status after another refresh

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Callback request Wed 15:50

Callback request Wed 15:50: the reply with Revolut replied to a password problem I never raised. Transaction log gave the same old status note while profile status said processing.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

Case 9891 seemed harmless until chat…

Case 9891 seemed harmless until chat closed at Sat 10:57 while my payout note was half typed. Mobile page contradicted the email on my lunch break.?? Support still gave no clear account update.

August 30, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look