The Appreciation Bouquet

The Appreciation Bouquet Reviews

Average star rating 2.5 out of 5 stars

2.5

(41 reviews)

A product’s star rating is calculated as the average of all its reviews.

Shop now
Moonpig.com logo

Sold by Moonpig.com

www.moonpig.com

•

589.8K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.

Here’s what people highlighted

Quality

2.3

41 ratings

Value for money

2.4

40 ratings

Product details

Brighten someone’s day with Moonpig Flowers. With high quality bouquets for all occasions, you can create a memorable moment of pure loveliness in the comfort of their own home.

The Appreciation Bouquet

What’s in the Box?

5 Stocks Lilac
3 Dianthus Purple
3 Spray Rose Peach
3 Germini Pom Pom Choo choo
1 Statice Lilac
3 Aster lilac
3 Cinerea
1 Rose Pink

The Important Part: 

  • We promise seven days’ freshness or a free replacement with every bouquet.
  • Select your date or get next day delivery when you order by 9pm Monday-Friday. Plus, get SMS tracking and a 2 hour delivery window.
  • Our flowers arrive in bud and will come into bloom within a day or two. This means fresher flowers for longer – yay!
  • Each bouquet is hand-tied by our expert florists.
  • Bouquets come in our signature Nourishing Wrap to keep them happy and hydrated while travelling

Please Note:

  • In the rare event that any flowers become unavailable or are not quite up to standard, we’ll replace them with flowers of similar or superior style, quality and value.
  • The vase is not included.
Flag this product

All reviews

Rated 1 out of 5 stars

Unfortunately, my Mother was very disappointed with the quality of the flowers, as they weren't in great condition and she had to throw many of them away. This isn't the first time I've had substandard flowers from here, so I'll stick to the local florists in future.

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Product recieved in poor condition. Flowers described as 'slimy' by recipient and were visibly dying Had to be thrown out 1 day later. Very disappointed as normally flowers are of excellent quality

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Noticed quite a few flowers were wilted upon delivery. Next day bouquet was already on its way out. Photos taken one day after delivery, as can be verified by photo time stamp. We have 14 or more day old flowers which are still looking vibrant, whereas these were nearing the afterlife the moment they arrived 🤣😅😂 Appreciate that it was short notice, however, these were not acceptable for even a £5 bouquet.

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Some of the flowers were dead and moldy when they arrived.

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Flowers were lovely

Quality: 4
Value for money: 3
Rated 1 out of 5 stars

Absolutely rubbish quality. The flowers were for Mother’s Day. Paid for fastest possible delivery and ended up with dead flowers and a disappointed Mother. Was then offer to send a replacement to then be told they were out of stock. Got a refund but didn’t really make up for the hassle and also still had a disappointed mum at the end of it!

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Appaling quality. Most of the flowers were dead on the day of delivery, All roses dried and shrivelled up. All flowers .dead by second or third day. . Nearly all have now died. Extremely bad value for money.

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

I paid for Motherday delivery and it was a day late

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

My Mum loved the flowers. They looked great.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

most of them were mouldy

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 4 out of 5 stars

Late delivery again

Quality: 4
Value for money: 4
Rated 1 out of 5 stars

Flowers were pretty much dead on arrival & didn’t perk up after feeding. Worst flowers my mother has ever received. I definitely won’t be using Moonpig in future for flowers.

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Advertised with 7 days life. Dead and dying after 3. For the price I’d expect the 7 days to be a minimum for the whole bouquet.

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 3 out of 5 stars

Half of the flowers were nearly dead, these went into the bin!

Quality: 2
Value for money: 3
Rated 3 out of 5 stars

Unfortunately the flowers that were delivered to my mum on Mothers Day were dry and some were dead. I complained to moonpig and after sending some pictures of the flowers, they apologied and offered a replacement or refund. They were very good with how they handled my issue so I can't vault the customer service. I would try them again in the future after the way they handled the situation.

Quality: 1
Value for money: 1
Rated 1 out of 5 stars

They were dead and dried up on arrival

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

A beautiful bouquet… my mum was over the Moonpig!

Quality: 5
Value for money: 5
Moonpig.com logo

Reply from Moonpig.com

We’re over the moon you had a great experience! Thanks for your positive review. It’s wonderful to know our efforts are appreciated. Looking forward to serving you again!

Rated 5 out of 5 stars

Mum was really happy and that's all that mattered

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Lovely fresh arrangement

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

The second day of arrival, the flowes were brown and wilted. Nice flowers but, not fresh. Spoke to my mum today, and had to throw them away as they were all dead. No even 5 days. No 7 day guarantee freshness

Quality: 2
Value for money: 3