moonpreneur.com Reviews 154

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers had a great experience with this company. Many customers praise the staff for their patience, knowledge, and ability to make learning enjoyable and interactive, keeping children engaged and focused. The user experience is often highlighted as positive, with children showing excitement and increased confidence in building, experimenting, and learning new concepts. The product is well-regarded for its ability to motivate creativity, sharpen presentation skills, and provide a structured learning experience in subjects like robotics, coding, and math. Reviewers also appreciate the clear, step-by-step instructions and the provision of resources for further learning. However, some customers also noted inconsistencies in the service, such as frequent teacher changes, lack of follow-ups on assignments, and poor communication regarding class removals. There were also concerns about the program not meeting expectations in terms of hands-on guidance, addressing doubts, and the delivery of promised features like MoonBattle.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many praising instructors for being patient, engaging,... See more

User experience

People report positive experiences with user experience, highlighting that sessions are structured, easy to... See more

Product

Clients share positive opinions on the product, with many describing it as an "incredible experience" that... See more

Instructions

Consumers find instructions to be positive, with many reviewers highlighting the patience, knowledge, and... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My son has been on the class for year and a half, he enjoys it, except the power skills class which can be a little repetitive. I would like to have a better understanding of the curriculum, a syllab... See more

Rated 4 out of 5 stars

This is in one class my kid is most excited to join, his has generated interest in robotics and class is funfilled with other kids which he enjoys.The only reason i gave 4 star is we have seen teacher... See more

Rated 4 out of 5 stars

The content of the robotics class is good and innovation. I appreciated their step by step approach. I do love the show and tell aspect. It motivated children to be creative, apply what they have lear... See more

Rated 5 out of 5 stars

Here’s a polished, friendly review you can use: ⸻ My son really enjoys his robotics class! The instructors are patient, knowledgeable, and make learning fun. He has learned so much already — fro... See more


Company details

  1. #47 of 55 best companies in Education Center
  2. #52 of 58 best companies in Career and Education Provider
  3. #12 of 14 best companies in Computer Training School
  4. #113 of 128 best companies in Educational Institution

Contact info

3.9

Great

TrustScore 4 out of 5

154 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Our experience with Moonpreneur has…

Our experience with Moonpreneur has been exceptional. Class recordings are provided promptly, and weekend sessions are perfectly coordinated with parents. The program balances insightful lectures with hands-on guidance, ensuring all doubts are resolved before moving to new concepts. The customer support team is proactive and highly responsive, ensuring seamless class access for our daughter. Overall, the program’s engagement and coordination exceeded our expectations, and we are very happy to continue

December 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Disappointing Experience with Coordination and Support

Our experience with Moonpreneur was not as expected. Class recordings were often delayed, and weekend sessions were scheduled without proper coordination with parents, causing confusion. The classes were more lecture-based with limited hands-on guidance, and doubts were not consistently addressed before moving to new topics.
Additionally, our experience with customer care was frustrating. Our concerns were not resolved effectively, communication lacked follow-up, and there were instances of miscommunication that affected our daughter’s class access.
Overall, the program did not meet our expectations in terms of engagement, support, and coordination, so we chose not to continue.

January 23, 2026
Unprompted review
Rated 4 out of 5 stars

Learn and fun with coding

This is in one class my kid is most excited to join, his has generated interest in robotics and class is funfilled with other kids which he enjoys.The only reason i gave 4 star is we have seen teachers keeps changinlg a lot duringan year of sessions.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve had a wonderful experience with…

We’ve had a wonderful experience with this robotics class. My son looks forward to every session and is always excited to share what he built or learned in the class. The instructors do an excellent job of making complex concepts easy to understand while keeping the classes fun and engaging.

What I really appreciate is how the program builds problem-solving skills, creativity, and confidence—not just technical knowledge. The curriculum is well-structured, hands-on, and age-appropriate, and the instructors are patient, encouraging, and truly invested in child’s learning.

January 9, 2026
Unprompted review
Rated 4 out of 5 stars

Moonpreneour review

My son joined Moonpreneour one and a half years ago, he enjoys robotics and maths class which helps develop his critical thinking skills. I would recommend this

December 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Wonderful Learning Experience

Here’s a polished, friendly review you can use:



My son really enjoys his robotics class! The instructors are patient, knowledgeable, and make learning fun. He has learned so much already — from coding basics to using the RGB LED with the micro:bit. It’s great to see him excited about building and experimenting each week. I’m very happy with the class and highly recommend it to other parents.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Moonpreneur, and I feel it’s important to share it.From day one, their customer service team has been responsive, warm, and extremely supportive. Many great companies including Amazon do not have a number I can reach but moonpreneur has. The campaign promised a gift hamper for my child, and not only did it arrive on time, but it was beautifully packed and genuinely made my kid’s day!What stood out the most was how caring and child-focused the team is. Every interaction felt personal — they followed up proactively, ensured everything was delivered properly, and even checked in afterward to make sure my child enjoyed the workshop and surprise gift.In a world where companies often overlook customer care, Moonpreneur truly goes the extra mile.No false promises. No delays. Just professional service, transparency, and genuine love for kids’ learning.

October 8, 2025
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Rated 5 out of 5 stars

Moonpreneur has been a very good…

Moonpreneur has been a very good experience for my 9 year oldie. The quality of teaching is good in tersm of — engaging, interactive, and perfectly designed for young learners. The instructors truly know how to make robotics and coding fun while building real skills. My child comes out of every session more confident, creative, and excited to learn more. Highly recommended for parents who want meaningful, high-quality STEM education!

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service- campaign…

Worst customer service- campaign promised to deliver a gift hamper to my kid but never sent it. FALSE promises made hurting kids emotionally. I already reached out to support team multiple times and they failed horribly to address the problem.

November 2, 2025
Unprompted review
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Reply from moonpreneur.com

We understand your frustration regarding the gift hamper. We'd like to look into what happened with your specific case and get to the bottom of this. Please reach out to us at support@moonpreneur.com with your details so we can review the situation and work toward a resolution. We're here to help address your concerns.

Rated 5 out of 5 stars

Skills for an AI future

My son Oliver has benefited enormously from the moonpreneur courses. In 10 months he has become a competent and confident coder, harware hacker and problem solver. To acheive that at age 8 is remarkable. Thank you Moonpreneur for this amazing opportunity.

November 19, 2025
Unprompted review
moonpreneur.com logo

Reply from moonpreneur.com

We're thrilled to hear about Oliver's incredible progress over the past 10 months! It's truly remarkable to see an 8-year-old become a competent and confident coder, hardware hacker, and problem solver. Your recognition of his growth means so much to us, and we're honored to have been part of his journey. Thank you for trusting Moonpreneur to help Oliver build these essential skills for the future. We can't wait to see what he accomplishes next!

Rated 5 out of 5 stars

My kid enjoys the syllabus that is laid…

My kid enjoys the syllabus that is laid out for their ages.

November 12, 2025
Unprompted review
moonpreneur.com logo

Reply from moonpreneur.com

We're glad to hear that your child is enjoying the age-appropriate syllabus! It's great to know that the curriculum is engaging and well-suited for their learning journey. Thank you for sharing your feedback, and we look forward to continuing to support your child's growth in STEM!

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Rated 4 out of 5 stars

The content of the robotics class is…

The content of the robotics class is good and innovation. I appreciated their step by step approach. I do love the show and tell aspect. It motivated children to be creative, apply what they have learnt and sharpen their presentation skills. I have given 4 stars because I feel Moonpreneur does need to work on their parent communication skills. There needs to be a better system for updating children's information, whether they have paid, how many classes are left, if a class is cancelled. I think this information should be available easily on the log in student website. Moonpreneur did not have the correct email address for 2 of my 3 kids and I had no idea what was happening.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

We recently went to the Moonpreneur…

We recently went to the Moonpreneur workshop and were really impressed by how lively and involved everyone was. It was great to see how quickly the kids became interested and confident while using the tools. They learned about robotics in a fun, hands-on way. The teachers were nice and patient, which made the room feel warm and welcoming.The session is an introduction, but it also gives parents a good idea of the whole program. The team explains how the monthly classes build real STEM skills over time and how the curriculum supports creativity, problem-solving, and long-term learning. We liked that they took the time to show us the learning path and the resources that were included.In general, it's a great way to find out if your child is interested in robotics and technology. Moonpreneur offers families a meaningful and structured way to encourage curiosity and innovation.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Moonpreneur has a fun and inspiring…

Moonpreneur has a fun and inspiring first workshop where kids learn about robotics and creativity by doing things with their hands. Kids learn in a structured way during the session, and parents get a clear picture of the program's goals, curriculum, and subscription options. Many families decide to stay because the classes are structured, they get learning kits, and they can make progress on projects that are fun. It's a good way to figure out how Moonpreneur can help your child with STEM and what will work best for your family.

September 25, 2025
Unprompted review

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