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MoonX Reviews 46

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TrustScore 4 out of 5

4.0

Cryptocurrency Service
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Company details

  1. Cryptocurrency Service

Written by the company

MoonX is a next-generation cryptocurrency derivatives trading platform designed for traders who demand performance, flexibility, and access to the most dynamic digital asset markets. Operated by MoonX Ltd., a company registered in Saint Lucia, we provide a secure and intuitive trading environment for hundreds of thousands of users worldwide.

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You should know

4.0

Great

TrustScore 4 out of 5

46 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I tried to contact them using their…

I tried to contact them using their email address shown on the Trustpilot page

Impossible to reach them at this email address I keep getting an error saying that my messages are being filtered by spam filters

I would really appreciate having another email address so I can contact them and resolve this issue !

April 4, 2026
Unprompted review
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Reply from MoonX

We believe this review is part of a coordinated wave of fake reviews targeting our platform. We've requested information from Trustpilot about the author and reported this review for investigation. As with previous cases, no matching account exists in our system.

If you are a genuine MoonX user, please contact our support directly with your account details — we resolve all legitimate cases.

— The MoonX Team

Rated 1 out of 5 stars

Terrible experience profits show up…

Terrible experience profits show up until they refuse to payout, I still wait since 4 months to get my money more than $6000

April 3, 2026
Unprompted review
MoonX logo

Reply from MoonX

We believe this review is part of a coordinated wave of fake reviews targeting our platform. We've requested information from Trustpilot about the author and reported this review for investigation. As with previous cases, no matching account exists in our system.

If you are a genuine MoonX user, please contact our support directly with your account details — we resolve all legitimate cases.

— The MoonX Team

Rated 1 out of 5 stars

Avoid this platform at all costs

Avoid this platform at all costs, everything seems fine when you deposit, but the moment you try to withdraw, they block you with endless verification requests or simply stop responding

This is not a trustworthy service it's designed to take your money not give it back, Don't fall for it like I did, There are far better and safer platforms out there !

April 3, 2026
Unprompted review
MoonX logo

Reply from MoonX

We believe this review is part of a coordinated wave of fake reviews targeting our platform. We've requested information from Trustpilot about the author and reported this review for investigation. As with previous cases, no matching account exists in our system.

If you are a genuine MoonX user, please contact our support directly with your account details — we resolve all legitimate cases.

— The MoonX Team

Rated 5 out of 5 stars

What I appreciate most is the…

What I appreciate most is the transparency. You can see exactly how your position is calculated, where your liquidation price is, everything is laid out clearly. Coming from other exchanges where I always felt like I was trading against the house, this is refreshing.

February 24, 2026
Unprompted review
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Reply from MoonX

Glad it feels different here. Thanks for the review 🙌

— The MoonX Team

Rated 5 out of 5 stars

The leverage options are what brought…

The leverage options are what brought me here and the execution quality is what made me stay. No slippage issues so far, even during volatile periods. Solid platform.

February 6, 2026
Unprompted review
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Reply from MoonX

Glad the execution holds up when it matters most Clovis. That's where we put most of our engineering effort. Thanks for the solid review 🔥

— The MoonX Team

Rated 5 out of 5 stars

Impressed so far

been using moonx for leverage trades for the past few weeks. honestly impressed with how smooth everything is. withdrawals are fast, UI is clean, no complaints so far. would recommend for anyone looking for an alternative to the big exchanges

January 18, 2026
Unprompted review
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Reply from MoonX

Appreciate that Nicholas! Fast withdrawals and a clean UI are basics that a lot of platforms still get wrong so we're glad we're nailing it for you. Thanks for recommending us, means a lot coming from someone who's actually tested the big exchanges too. Hit us up if you ever need anything 🤙
— The MoonX Team

Rated 5 out of 5 stars

Top, rapide, simple, efficace

rapide, simple, efficace. pas besoin de plus

December 24, 2025
Unprompted review
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Reply from MoonX

Straight to the point — we like that. Thanks Byron 🙏

— The MoonX Team

Rated 4 out of 5 stars

Solid platform

Ok so I've been using this for about 2 months now, mainly for leverage trading on BTC and ETH. the UI is way cleaner than binance imo, less cluttered. had one issue with a deposit that took longer than expected but support sorted it out pretty quick. overall solid 8/10.

December 7, 2025
Unprompted review
MoonX logo

Reply from MoonX

Thanks Cameron! Glad the UI clicks for you. Sorry about the deposit delay — shouldn't happen but good to know support handled it quickly. We're working on making that 8/10 a 10. Cheers 🤝

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