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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like jumpsuits and leggings are thick, supportive, and not see-through. Many appreciate the excellent customer service, highlighting quick response times, helpfulness, and a customer-focused approach. People are impressed with the efficiency of issue resolution and the ease of exchanges. However, some customers experienced issues with their orders, such as items not arriving, incorrect sizes being dispatched, or products not fitting as expected. Though some encountered initial difficulties with communication, the company's customer service often resolved these problems promptly, sometimes even allowing customers to keep the original items while sending replacements.

What people talk about most

Product

Consumers express high satisfaction with the product quality, frequently highlighting the excellent material,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its efficiency and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight quick and fast... See more

Order

Users describe ambiguous interactions with order. While some customers express satisfaction, praising quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Items delivered were nice quality but weren't the right design or shade of blue that I needed, was offered an exchange with no need for return of original items or a full refund, I opted for the exch... See more

Rated 4 out of 5 stars

Jumpsuits are unreal, so thick and not see through at all and really suck you in! Leggings aren’t as stretchy as I thought but still really thick quality. A two piece set I ordered didn’t arrive with... See more

Rated 4 out of 5 stars

I bought a bodysuit for me and a dress as a gift for my daughter after seeing the brand raved about by an influencer (Yorkshire Peach). I was really pleased and surprised by the quality , you do th... See more

Rated 4 out of 5 stars

I regularly buy from Mooslover and find their items very high quality - the most recent item didn't meet the usual standard so I raised a complaint and it was dealt with very quickly and politely! Wil... See more


Company details

  1. Women's Clothing Store

Written by the company

Discover our high-quality shaping collection and unique design. Achieve your best version with Mooslover.


Contact info

4.2

Great

TrustScore 4 out of 5

977 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ordered multiple times

Ordered multiple times. Quality of clothing is excellent and customer service is very reliable. Definitely recommend.

December 14, 2025
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Rated 5 out of 5 stars

⭐⭐️⭐️⭐️⭐️I absolutely love Mooslover products

I absolutely love Mooslover products! The quality is always amazing, and everything fits perfectly. Delivery is super quick, and their customer service is truly five-star — friendly, helpful, and responsive. I’m always impressed every time I order. I’ll definitely continue purchasing from them again and again! Highly recommend!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

These are my favorite leggings

These are my favorite leggings! Squat approved and the best butt lift! Customer service is also amazing! My fave legging company!!! I have several pair and not one complaint!

December 8, 2025
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Rated 5 out of 5 stars

Extremely happy 😊

I purchased from this company as it came highly recommended to me. My items were received well packaged and very promptly. Unfortunately my flared leggings which were of excellent quality, were slightly too long in the leg for me so I had to reach out to Customer Services. My issue with my exchange was dealt with extremely quickly and very professionally. I can honestly say their Customer Services team have been the best I have ever experienced and there is no doubt in my mind that I will buy from this company again. I would highly recommend them to all my friends and family. Well done Mooslover.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

I was very impressed with the quality of their products.
The customer service was excellent, the courier failed to deliver my order and returned it to sender without my permission, the customer service team at Mooslover were so helpful and resolved the issue by replacing my order. I am highly impressed with how they handled the situation and would happily recommend them ans shop with them again.

November 26, 2025
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Rated 5 out of 5 stars

I ordered 4 x pairs of leggings

I ordered 4 x pairs of leggings, the gym leggings were excellent length and quality however the flared leggings were too long, after emailing customer services I opted for an exchange for a different style, they customer service has been excellent with each response being efficient and polite. Looking forward to my exchanged items to arrive! Hopefully they fit☺️

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Great customer service.
Ordered Leggings and jumpsuit. Quality is amazing. Leggings were too long and an exchange was arranged within 24 hours, very straightforward.
Will definitely recommend and use again.

November 1, 2025
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Rated 5 out of 5 stars

Great company to buy from

Great company to buy from. Quality of product was great but unfortunately didn’t for me. They were super responsive and helpful with arranging and exchange for the right size

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

I regularly buy from Mooslover and find…

I regularly buy from Mooslover and find their items very high quality. I only buy leggings for the gym from here as they are squad proof. This time I ordered the wrong size but they’ve manage to exchange my item quickly. Very friendly and helpful customer service.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

fantastic customer service and gorgeous products

Had to email to do an exchange due to the leggings not fitting me personally (nothing to do with the product it’s self it’s quality and fit/measurements are exact and as described), customer services were extremely helpful and return has been quick and easy, I have exchanged! Will definitely be ordering again, the quality and style of fits from mooselover are fantastic.

October 28, 2025
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Rated 5 out of 5 stars

I will definitely reorder from…

I will definitely reorder from Mooslover! Loved their pieces and their customer service is superb. I had an issue with sizing, since it was my first time ordering but they were great in taking care of me. Thank you Mooslover, look forward to ordering more cute outfits!

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Mooslover are amazing

Mooslover are amazing , I only use this brand because of the quality of their items. I would never use any other brand! The leggings are supportive and not see through! They shape your body and most importantly are squat proof!
The customer services is spot on too, if you do need help or encounter problems. A quick fast response and all resolved within a day! Perfect , thanks Mooslover 💗

October 17, 2025
Unprompted review

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