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Mooved UK Ltd Reviews 107

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting their willingness to go the extra mile. Many people found the service to be excellent, noting the efficiency and smooth process, especially regarding quick arrangements for viewings and updates. The customer service is frequently described as outstanding, with prompt and clear communication, and agents who are always available to answer questions and provide guidance. However, some people were dissatisfied with the service, mentioning that agents were unprofessional and unhelpful, leading to delays and a lack of progress in selling their property. These customers also reported having to constantly chase for updates and felt that the company did not do everything possible to facilitate a sale.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently praising the professional, open, and friendly... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the clear, timely,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the prompt and... See more

Customer communications

Users describe positive interactions with contact. Customers frequently praise the fantastic communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience working with Andrew. From start to finish, he was professional, knowledgeable, and genuinely committed. His communication was clear and timely, and he always went the e... See more

Company replied

Rated 5 out of 5 stars

I received a professional, open, and friendly service from the team at Mooved. James took the time to explain the whole process and answer all of my questions — and I had a lot! Everything moved quick... See more

Company replied

Rated 5 out of 5 stars

We enquired about selling our rental property with sitting tenants. From the outset James was very helpful explaining the process carefully and following that up with a simple guide as to how the pro... See more

Company replied

Rated 5 out of 5 stars

We had a very difficult probate situation which had been on-going for a number of years and involving court proceedings so when we finally got to the point of selling the house, we just wanted it deal... See more

Company replied


Company details

  1. Property Investment
  2. Real Estate Agency
  3. Real Estate Consultant

About Mooved UK Ltd

Written by the company

Sell your Property for free About Us Get in touch
We offer a simple, straightforward, stress-free and transparent service when selling your home. There are no fees, no agency costs, and we cover legal fees introducing you to fast-sale solicitors whose reputation exceeds expectations. Utilising our vast national network of property investors we match your property to motivated buyers who are pre-vetted within our database. This simplified process avoids the headache, stress and pitfalls of dated methods used by online and local estate agencies.

Contact info

Promotion box for Mooved UK Ltd

Get a fast, no-obligation property offer

from trusted and established property buyers.

4.7

Excellent

TrustScore 4.5 out of 5

107 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Really helpful attentive staff

Really helpful attentive staff. Very proactive and professional

October 9, 2025
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Reply from Mooved UK Ltd

Thanks so much for your kind words! It's great to read you found the team helpful and professional, that's exactly what we aim for. :)

Rated 5 out of 5 stars

Estate agents have been proactive in…

Estate agents have been proactive in answering my calls and questions. Getting my booked in to view property and 2nd viewing. My offer was put forward to the vendor and accepted the same day.

September 26, 2025
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Reply from Mooved UK Ltd

Thank you for sharing your experience! We're really pleased to hear the team kept things moving quickly and kept you well-informed throughout. All the best from the team at Mooved.

Rated 5 out of 5 stars

Dealt with Andrew and Richard while…

Dealt with Andrew and Richard while purchasing a house, kept me up to date throughout and if I was ever stuck on something or needed to question anything Andrew was absolutely amazing at providing support and answers and always made sure I knew I could contact him for anything, big or small, would highly recommend! X

September 26, 2025
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Reply from Mooved UK Ltd

Thanks so much for your lovely review! We're really pleased to hear that Andrew and Richard were so supportive during your house purchase, We'll be sure to pass on your kind words to them both. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Highly recommended if you are looking…

Highly recommended if you are looking to sell your house. Excellent communication from start to finish

September 26, 2025
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Reply from Mooved UK Ltd

Thanks so much for your kind recommendation! We're really glad to hear you were happy with the communication throughout your sale, it's something we always aim to get just right. Thanks again from all of us at Mooved.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful, professional and friendly, completed on property purchase in under 4 weeks, I would highly recommend and wouldn't hesitate to use again.
David Jenkins

September 23, 2025
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Reply from Mooved UK Ltd

Thank you so much, David, for your kind words! We're really pleased to hear everything went smoothly and that you felt well looked after throughout. It's great to know you'd choose us again as this that means a lot to us. All the best from the team at Mooved.

Rated 5 out of 5 stars

A big thanks to Andrew Hegarty

Highly professional throughout but also super personable and genuinely lovely people. A big thanks to Andrew Hegarty who is a star and an absolute asset to the mooved company.He went extra mile to speed up the purchase process.it was quite easy to approach him .it was a great experience.5 star for the service and great team

September 18, 2025
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Reply from Mooved UK Ltd

Thank you so much for your kind words! We're delighted to hear you had such a positive experience, and we'll be sure to pass on your thanks to Andrew. It's lovely to know you felt well-supported throughout. All the best from all of us at Mooved.

Rated 5 out of 5 stars

Been very professional and helpful got…

Been very professional and helpful got lots of viewers thanks to all the staff at move thanks Layla .

September 15, 2025
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Reply from Mooved UK Ltd

We're so glad to hear you had a positive experience and that the team was able to help generate lots of interest. Your kind words mean a lot to us, we'll be sure to pass them on to everyone involved.

Rated 5 out of 5 stars

Straightforward transparent advice

We enquired about selling our rental property with sitting tenants. From the outset James was very helpful explaining the process carefully and following that up with a simple guide as to how the process works.
He was transparent regarding the whole process. When and if we do decide to sell our property, we will make Mooved my first port of call.

September 15, 2025
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Reply from Mooved UK Ltd

Thank you for your kind words! We're so pleased to hear that James was able to guide you clearly and transparently through the process. It's great to know you'd consider us again when the time comes, we’d be delighted to help. All the best from all of us at Mooved.

Rated 5 out of 5 stars

Very Efficient

Very Efficient, Quick Response, Honest andTransparent!

September 12, 2025
Unprompted review
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Reply from Mooved UK Ltd

Thank you for your kind words! I will pass on your review to the team. Thanks again from all of us at Mooved.

Rated 5 out of 5 stars

Great communication and kind people

Great communication and kind people
I spoke to James Harrison about the potential sale of my house. He was communicative, polite and kind all the way through.

September 10, 2025
Unprompted review
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Reply from Mooved UK Ltd

Thank you for sharing your experience! We’re so pleased to hear that James made the process clear and positive for you. All the best from all of us at Mooved.

Rated 5 out of 5 stars

Great support and assistance from the team at Mooved

Andrew and James were very supportive throughout the sale of our flat. They secured a buyer for us in no time and kept us informed every step of the way, right up until the sale was fully completed.

September 8, 2025
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Reply from Mooved UK Ltd

Thank you so much for your kind words! We're really pleased to hear that Andrew and James were able to support you so well throughout the process. All the best from the team at Mooved.

Rated 5 out of 5 stars

MOOVED WERE SUPERB

The staff at mooved are extremely helpful, and keep you updated at all times with no guessing games,i would revommend in all circumstances whether buying or selling.

September 1, 2025
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Reply from Mooved UK Ltd

Thanks so much for your kind words! We're really glad to hear you felt well-supported. We appreciate your recommendation! Thanks again from all of us at Mooved.

Rated 5 out of 5 stars

Would recommend for first time buyers

Mooved have been very communicative with me, answering all my questions and helping to clarify things. Buying a first home isn't easy but they've made things a lot smoother, I would also like to mention Andrew Hegarty who has been working really hard and has been very friendly and professional throughout. Would recommend.

September 8, 2025
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Reply from Mooved UK Ltd

Thanks so much for your lovely review! We're really pleased to hear that you felt well supported during such an important time, and we’ll be sure to pass your kind words on to Andrew. Wishing you all the best in your new home!

Rated 5 out of 5 stars

James at Mooved

We have had a difficult time with our mortgage due to personal issues. James kept us in the loop about a house we put an offer in and gave us time to see if we could get a mortgage sorted. Unfortunately we had to let the house go but James was very helpful and attentive no concerns at all.

September 4, 2025
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Reply from Mooved UK Ltd

We're so pleased that James was able to support you during a difficult time. We'll be sure to pass on your appreciation. Wishing you all the best from Mooved.

Rated 5 out of 5 stars

Richard was excellent at communicating…

Richard was excellent at communicating and giving expertise advice, allowing me to make the best decision for my property.

June 5, 2025
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Reply from Mooved UK Ltd

Thank you for your lovely feedback! We'll be sure to pass on your kind words to him. All the best from the team at Mooved.

Rated 5 out of 5 stars

Positve experience from the initial…


Positve experience from the initial point of offer on through the ongoing sales progressing. Andrew was excellent and kept the purchase on track despite challenging headwinds. We would definitely consider using Mooved for any future property sales. Thanks very much much to everyone at Mooved.

August 27, 2025
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Reply from Mooved UK Ltd

Thanks so much for your kind words! We're really glad to hear that Andrew was able to guide things smoothly, even with a few bumps along the way. Thanks again from all of us at Mooved.

Rated 5 out of 5 stars

Andrew was amazing so professional calm…

Andrew was amazing so professional calm and done the deal! Do not hesitate to use Mooved.

August 29, 2025
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Reply from Mooved UK Ltd

Thank you so much for your kind words! We're thrilled to hear Andrew made such a great impression and helped everything go smoothly. All the best from the team at Mooved.

Rated 5 out of 5 stars

Extremely pleasant and helpful…

Extremely pleasant and helpful interaction with this organisation, in spite of changing my mind and deciding to take another route. If, for any reason I need to return I would have no hesitation in securing their services once again.

August 29, 2025
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Reply from Mooved UK Ltd

Thank you for your lovely feedback! We're really pleased to hear you had such a positive experience, even if things went a different direction in the end.All the best from all of us at Mooved.

Rated 5 out of 5 stars

Excellent help with a difficult sale.

We had a difficult sale but Mooved helped us at every step and sorted out a lot of the problems themselves. They were excellent, especially Andrew Hegarty, we don’t know what we would’ve done without him, he was helpful and courting throughout. I would thoroughly recommend Mooved.

August 22, 2025
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Reply from Mooved UK Ltd

Thank you so much for your kind words! We're really pleased to hear that our team especially Andrew was such a great support during. We really appreciate your review. Thanks from all of us at Mooved.

Rated 5 out of 5 stars

Excellent advice from a very…

Excellent advice from a very professional company.
James was very on the ball without being too pushy and clearly has a very good knowledge of the property market.

August 12, 2025
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Reply from Mooved UK Ltd

Thank you for your kind words. We’re delighted to hear James made such a positive impression. We’ll be sure to pass your feedback on to him.

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