Mooving On London Reviews 121

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and making the moving process smooth and stress-free. Many people highlighted the staff's helpfulness, positive attitude, and careful handling of belongings, often noting their speed and professionalism. The pricing is frequently mentioned as competitive and offering excellent value for the quality of service received. However, some people were dissatisfied with specific issues, such as damage to a piano and treadmill, attributing it to a lack of expertise in certain removal services. Additionally, a few reviewers mentioned unprofessional staff attitudes and communication in a foreign language in their presence.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the team for being professional,... See more

Price

Consumers find price to be positive, consistently reporting competitive and reasonable costs. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andrew and his colleague arrived promptly and very efficiently got the van loaded before the four hour drive to York. At the other end they were once again quick, whilst taking the car to ensure boxes... See more

Rated 5 out of 5 stars

I am so happy with the job Mooving On London did for me. It started with great, convenient communication, to the movers picking everything up, careful disassembly of my furniture, and special care o... See more

Rated 5 out of 5 stars

I like the name of the company. Great quality to price ratio. Support has been provided all the way, friendly and reliable customer relations. Flexible, highly efficient team. Andrei and Daniel o... See more

Rated 5 out of 5 stars

Great experience and value. The lads arrived 8am, fully dismantled and packed a 3 bed house. Moved it, reassembled and put all the boxes in the room by 5pm same day. Not a single item broken or... See more

Company replied


Company details

  1. Shipping Company

Written by the company

A removal company that offers a professional and stress free service! We pride ourselves in efficiency, affordibility and flexibility.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

121 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Easy Easter house move!

Very pleased with my recent house move from South to North London!
Alex and Andrew turned up on time on Easter weekend and sorted all the carrying and moving for me for a 2 bed flat in 5 hours.
Now that I have unpacked I can confirm everything made it safely and nothing was damaged!
Only slight mishap was that one thing that belonged to my flatmate also made its journey to the new property, so I had to return it back to my old place. However, it was very lightweight so could be carried easily back on the tube :)

April 8, 2023
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Rated 5 out of 5 stars

Worth EVERY penny!

Second time I have used this company! They are so so fast, polite and efficient. I can’t tell you how helpful it is to get these movers. Thank you again!

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Outstanding

Absolutely Outstanding! I cannot speak highly enough of the Mooving on London team. They moved us from Wimbledon to Epsom this week and were totally efficient, courteous and completely hardworking. Their attention to detail and customer needs and sensitivities was quite brilliant. Haven't moved for 20 years (and hopefully won't have to again for a while..) but these guys made as easy as could be. They packed the day before the move and on the day itself we had cleared a big 4 bed house full of a family of four's stuff out and gone by 11.30am. Also their price was the most competitive. Unbelievable team, unbelievable service, lovely wonderful company and a great removal company experience. Can't recommend too highly. Book them !!!

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Made a stressful day/week much less stressful. They packed everything for us in no time. The price was competitive and all boxes were included. Recommended.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent packing

We used Mooving On London last weekend and would thoroughly recommend them. The service from start to finish was excellent. The office staff are friendly and professional and all communications pre moving day were great. On the day, they turned up on time, were incredibly efficient and careful when packing, and had everything unpacked in unbelievably quick time! We were impressed with the service! We are hoping to be in our new house for a few years, but if we were to move again they would be my first phone call.Thank you again for your perfect service.

February 1, 2023
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Rated 5 out of 5 stars

Highly recommended!

Arrived on time, efficiently & carefully packed all our belongings and safely delivered them to the new place - highly recommended!

February 4, 2023
Unprompted review
Rated 4 out of 5 stars

Excellent service

I have used Mooving On London twice this year. Both times the teams were professional, competent and hard-working. They packed, moved and unloaded all of our items safely. Their price is very competitive too. Based on our experience I would recommend them.

October 2, 2022
Unprompted review
Rated 5 out of 5 stars

Quick and efficient - excellent movers

Movers arrived 10 mins early and got to work straight away after being shown around the flat - no messing around! They had cleared the 2 bed/2 bathroom flat in a few hours (the lift can only hold so much) and were even faster with unloading the van which only took an hour and a half. Amazing workers and very friendly. Highly recommended!

July 7, 2022
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Rated 5 out of 5 stars

Good experience

We had an very positive experience with Stefan (sorry if I have not spelled his name correctly) and his crew for our short-distance move within Hackney. They were nice guys who listened well, worked hard and knew exactly what they were doing to make the whole thing run smoothly. We included packing service and it was good to be able to use re-usable crates for a lot of the move, instead of wasting cardboard ones. We would recommend to others.

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with Stefan and his team

Very happy with Stefan and his team! Super nice, polite, funny and hard working!
It was the second time I was moving with their help, and the third time with mooving on London and they never disappoint!
I highly recommend them, they always do the extra mile to make sure the customer is happy and that is really appreciated. Thank you!

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

Used moving on London for moving home

I used moving in London last week to move homes.
The team arrived early. They were very professional and careful with all the packing.
Nothing was forgotten, nothing was damaged and nothing was broken. The move went smoothly without any issues.
Their service was amazing. The staff are friendly. And despite forgetting to reattach the door of the office cabinet, they came back to fix it without problems.
I highly recommend this company for future movers.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly, polite, careful great service

We were really impressed and happy with the service by Paul, Andrei and Ciprian.
The guys were polite, friendly, fast and careful. They went the extra mile wrapping up furniture to protect it.
I have moved house 5 times in the past 10 years and this was by far the best service.

March 13, 2022
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Rated 5 out of 5 stars

Stefan and the team were just amazing

Stefan and the team were just amazing! Arrived early, got straight on with everything & they worked relentlessly! They were cheerful & funny, and they had my OH playing Romanian pop songs! I really don’t want to move house again, but if I had to, I’d have these back in a heartbeat! Our large 3 bed/3 reception house was unloaded & all done by 13.45 - such hard & fast workers! Highly recommended

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The quote was very reasonable and the service was excellent - both on the day and also all communication in advance. I highly recommend Mooving On London. They moved us from our 3 bed flat to a home 50miles away, with all packing and unpacking completed within the day of the move (and finished before 3pm!)

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

What a team! Thank you :-)

What a team! These guys worked tirelessly for 11 hours packing and moving our entirehouse. Such a pleasant bunch, great attitude and the whole process was just so smooth on what was a last minute and stressful move. Andre, Stefan, Chris and team, we can’t thank you enough and have already recommended you to others. Thanks again! Nik & Rachel S

December 8, 2021
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Rated 5 out of 5 stars

Polite, professional and friendly

I just used these guys for the third time this year. Like the previous two times, the service was first rate. The guys were all friendly, polite and professional. All items were wrapped/protected/loaded appropriately. Nothing was damaged. Everything ran to schedule.

One thing that really stood out on both of the big moves (once out of London to a rental and then once to our new house) was the sensitivity/empathy to the situation ie that it's stressful for the movers. Alex and Stefan both made us feel relaxed and told us not worry about the few last minute bits we were still packing. It was really appreciated.

October 30, 2021
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company.
They were very friendly and helpful from the start and gave me a very good quote.
On moving day the guys turned up early and had the whole house packed up in just over 2 hours.
At the new house everything was unpacked into the correct rooms.
I would highly recommend this company to anyone moving house.

July 4, 2021
Unprompted review

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