Ordered my dress from Mooyius, it arrived in about 2 weeks. Dress is just as in the website, excellent quality and beautiful. It’s the first time I order from this website and my experience so far is... See more
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This company sucks!!!!! The quality of the clothing looks like you picked it up at Goodwill. Forget about returning it. They merely reply. but do not respond to your actual question. They must use A... See more
Company replied
I love the dress I ordered but it only came in black. When it arrived, it fit perfectly and was beautifully made. They immediately made this dress in other colors so I reached out to exchange and they... See more
This is a total scam. The clothing arrived looking very different from the website. The sizing was way off and the quality was terrible. Customer support nonexistent. Returns very difficult and... See more
Company replied
Breach of guidelines
They helped me with my concern
They helped me with my concern, and was very pleasant. I love the clothing and will buy again! Beautiful clothing, highly recommend.

Reply from Mooyius
Do not do not ever buy from them
Do not do not ever buy from them! They will loot you! Did not send me the item and no refund!!! Horrible horrendous service!!!

Reply from Mooyius
Dreadful experience
Dreadful experience. I have contacted the company to send back a dress that does not fit. No response. I would not buy or trust this company.
No customer service response.
Please be careful buying from this company not worth the hassle.

Reply from Mooyius
ZERO REVIEW IS THE MOST APPROPRIATE…
ZERO REVIEW IS THE MOST APPROPRIATE HERE.
They advertise 72 hour worldwide delivery but I am going to one month without hearing anything about my order. RUN RUN RUN FROM THIS SITE . IT IS A SCAM

Reply from Mooyius
DO NOT BUY FROM MOOYIUS!!!!
I RECEIVED MY PURCHASE AND THE SIZING WAS OFF, SO I INITIATED A RETURN (ALL OVER THEIR WEBSITE IT SAYS FREE RETURN/EXCHANGES). I WAS TOLD THEY WOULD TAKE 20% OFF AND TO KEEP THE ITEM, OR RETURN IT AT MY OWN EXPENSE, WHICH REQUIRES CUSTOM FORMS TO SHIP BACK TO CHINA.
WHILE THE QUALITY OF THE ITEM WAS FINE, THE POOR CUSTOMER SERVICE FORCES ME TO WRITE THIS REVIEW. TO ANYONE THINKING OF USING THIS WEB SITE DO NOT!!! IF I COULD GIVE IT 0 STARS I WOULD.

Reply from Mooyius
Quality but slow
I ordered 5 item on the 9/1/26 and i received 3 items so far. Im still waiting for another 2 more items which i ordered. Hope I can get the remaining items soon. So far all 3 items which i got was good quality.
Thank you

Reply from Mooyius
Ive been waiting for my purchase of…
Ive been waiting for my purchase of $249 , I made this purchase January 5 and its February 13 , they have tried to contact me, all they doing is trying to get me to purchase. So I contacted them today and they tell that one of my dresses are out of stock 🤔 and they'll have it in 20 days . So I'm like if I wouldn't have contacted them they certainly wasn't going to email or contacted me . I think they were going to try and bamboozle me . That's not good customer service, nor good business. I will never again try and purchase anything from this company again. And I file a dispute, and I'll file an escalation if need be . I'd like my money refunded asap

Reply from Mooyius
Customer support was speedy and…
Customer support was speedy and efficient. I will definitely purchase from these guys again. It was a wonderful experience and they handled an exchange quickly and very fairly.

Reply from Mooyius
Quick response time
Quick response time! Very willing to help and provide feedback. When it was known the return address wasn’t accessible they made accommodations to ensure I got what I needed! I’m so glad they are willing to accommodate their US customers! Great customer service. I would not be more satisfied with everything!

Reply from Mooyius
I placed an order with Mooyius and the…
I placed an order with Mootius and the dress was too big. Their customer service was kind and professional—they told me I could keep the XL and they would send the correct size. They were responsive, polite, and made everything easy with a quick resolution. Thank you, Mooyius, for making it right so fast—I’ll feel confident ordering again.

Reply from Mooyius
I’m very happy with my experience…
I’m very happy with my experience shopping at this store. The team is always attentive, responsible, and responds quickly.
When one of the dresses didn’t fit as expected, they handled the situation in such a thoughtful way and even offered me the chance to choose another dress as a gift. That level of care is truly special.
I highly appreciate their professionalism and customer-oriented approach.
I will definitely continue shopping with them. Their customer care, quality, beautiful packaging, and stylish designs are truly on a high level.

Reply from Mooyius
Cost of dresses: $265 Cost to return them for refund: $250
I bought two dresses totaling $265.00. When I did not like how they fit, I requested to return them for a refund. They said I would only get my refund if I paid to ship the items back to China. The estimated shipping cost was $250.00. Do not order from this company. Order number MY113731

Reply from Mooyius
Great shopping experience
Clothing is nice quality. Their interest in keeping customers satisfied is excellent.

Reply from Mooyius
Incomplete Delivery, Bad Quality, Slow Response
Order #MY61716 was delivered with missing items and several items in poor condition. Refund processing was slow, though eventually resolved. Overall, product quality and fulfillment need serious improvement.

Reply from Mooyius
Great Company with Excellent Customer Service
This was my first time ordering from this company and it was an online order. I saw the item I ordered on fb and loved it. I ordered the item and it looked exactly like what the model was wearing. The item was very intricately made and the buttons and lace was very detailed and well sewn. I must say the item (white jacket) is very classy. When I received the item, it was too small. I contacted Customer Service via their QR code and the return process began. I must say that being this was an online order and I needed to return an item, the process was very clear and easy. Currently, I am waiting for my new item. Did I mention that this company informed me that there was no need to return the too small item. I will definitely recommend this company. Thank you Mooyius.

Reply from Mooyius
Awsome outfit
Taking the time to carefully select the fabric you like. Deciding whether or not this is to your liking, the style of the outfit and the price of the outfit

Reply from Mooyius
An amazing website with a wide variety…
An amazing website with a wide variety of designs that suit every woman and any occasion. The customer service is incredibly helpful—responses are quick, efficient, and they truly care about customer satisfaction. I highly recommend this website

Reply from Mooyius
Very Pleased!
The Purple jacket I ordered was super cute and fit very well. It had the perfect amount of iridescence. Perfect for a night out or adding some color to a neutral palette!

Reply from Mooyius
The agent was extremely professional…
The agent was extremely professional and helpful with providing alternative solutions to my concerns. Because of her outstanding customer service, I will return as a customer and also recommend ordering from this company. Thank you once again.

Reply from Mooyius
100 % satisfied
I purchased this item in late December for a February event. They informed me it was on back order if I could wait they would get it to me on time, or I was was free to choose something else or a refund. I let them know I would like to wait. They kept me up to date anytime I reached out. I received the dress today. It's stunning & exceptionally well made the perfect fit. I wear a 2/4 and the dress looks like it was custom made for me and I think it was. 10 star Thank you Mooyius. Lynn

Reply from Mooyius
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