Morenzio Reviews 204

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their solid construction and premium feel. Many people find the shoes comfortable, stylish, and effective in providing a discreet height boost, which often leads to increased confidence. The customer service is also highlighted for being responsive and helpful, especially when addressing sizing issues. However, some customers noted discrepancies between the product's description and the actual product received, particularly concerning the height-boosting features. There were also concerns about delivery times, with some experiencing long waits due to international shipping. Additionally, a portion of consumers felt the pricing was too high for the perceived quality, and some reported receiving products that did not meet their expectations in terms of comfort or design.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers express satisfaction, praising the quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the comfort, sturdiness, and overall... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers praise quick delivery, with... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report positive experiences, praising the... See more

Price

Customers had negative experiences with price, often expressing disappointment and frustration. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Family noticed difference, but result not as high as actually expected. I had ordered the taller 4" variant, but real difference measured against the wall was only around 2". And YES, that included... See more

Company replied

Rated 4 out of 5 stars

I just purchased my second pair of Morenzio, and did not enjoy walking in them as the inner sole cushion is too soft for me and causes imbalance while walking. The pair I bought was the “Hugo”, very... See more

Company replied

Rated 4 out of 5 stars

I placed 2 orders but the size was slightly bigger, so i made my complaint but they were very considerate and send me the correct size. Very happy how they handled my complaint. I will definitely ord... See more

Company replied

Rated 4 out of 5 stars

Thought id give them a try, couldn't decide on style or colour so picked 3 pairs of trainers and glad I did. There very comfortable great price and add inches jyst as advertised. Buy with confidence..... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

204 reviews

5-star
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1-star

Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ordered the victor air force ones…

Ordered the victor air force ones lokkalike and they are awesome. Would definitely recommend. Just be a little patient with the shipping times.

August 16, 2025
Unprompted review
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Reply from Morenzio

Hi Silk,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you love the Victor Air Force-style trainers and that you’d recommend them. We also appreciate your note about shipping times and thank you for your patience.

We truly value your support and look forward to serving you again soon!

Best regards,
The Morenzio Team

Rated 4 out of 5 stars

Fantastic trainers

Fantastic trainers, look great and the integrated insole works a treat. Shoes are nice too. However bit dissapointed that the insole is not integrated. Can't get on with the separately purchased inserts for any shoes, not overly comfortable and many of my shoes can't accommodate these. Communication, customer service and delivery time frames were very good. Very happy with the trainers and would highly recommend. Would not necessarily recommend the other products though.

August 29, 2025
Unprompted review
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Reply from Morenzio

Hi Gareth,

Thank you for your detailed feedback! We’re delighted to hear that you’re very happy with the trainers, found them stylish and comfortable, and that our customer service and delivery met your expectations.

We also appreciate your comments about the insoles and understand that the removable design may not suit everyone. Your input is very valuable, and we’ll continue working to improve both comfort and clarity in how we present our products.

It means a lot to us that you’d recommend our trainers, and we truly value your support.

Best regards,
The Morenzio Team

Rated 1 out of 5 stars

Not worth the hype

Ordered a pair of trainers , they came from china but cost over £50.00 , all they have is a high step insole inside , not very comfortable at all , not worth the money .

July 31, 2025
Unprompted review
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Reply from Morenzio

Hi James,

We’re very sorry to hear that your trainers didn’t meet your expectations. Comfort and quality are top priorities for us, so we regret that you found the insoles uncomfortable.

Our shoes are designed with discreet height-boosting insoles, but we understand this design may not have been the right fit for you. We also appreciate your feedback regarding value and will use it to continue improving both our products and how we present them.

Please reach out to our customer support team at Support@morenzio.com so we can look into this further and try to find a resolution for you.

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

Fantastic Quality that works.

Fantastic Quality that works.
No-one suspects anything.
Gaining approximately 2 inches in hight isn't to much.
I'm now 6ft on those group weddings photos on the back row.

August 26, 2025
Unprompted review
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Reply from Morenzio

Hi John,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re enjoying the subtle height boost and that it’s giving you confidence in group photos. Knowing our shoes can make you feel great and blend seamlessly is exactly what we aim for.

We truly appreciate your support and hope you continue to enjoy your Morenzio shoes!

Best regards,
The Morenzio Team

Rated 4 out of 5 stars

First impression feels good see how…

First impression feels good see how long they last

August 24, 2025
Unprompted review
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Reply from Morenzio

Hi Giovanni,

Thank you for your feedback! We’re glad your first impression of the shoes is positive. We hope they continue to meet your expectations and provide comfort and style for the long term.

We truly appreciate your support and look forward to hearing how you get on with them!

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

They’re very comfortable we are very comfortable easy to wear…

They’re very comfortable easy to wear and I feel so much taller in those trainers. Everybody come so nice they look and white very nice looking at buying another pair shortly.

August 24, 2025
Unprompted review
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Reply from Morenzio

Hi Phil,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you find the trainers comfortable, stylish, and confidence-boosting. It’s fantastic that you’re already planning your next pair—we can’t wait to help you pick them out!

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

It took a bit longer than expected to…

It took a bit longer than expected to arrive but they’re comfortable and lightweight. They look great and hope they last.

August 21, 2025
Unprompted review
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Reply from Morenzio

Hi John,

Thank you for your great feedback! We’re happy to hear that you find the shoes comfortable, lightweight, and stylish. We appreciate your patience with the delivery time and will keep working to improve this part of the experience.

Wishing you many enjoyable steps ahead in your new shoes!

Best regards,
The Morenzio Team

Rated 1 out of 5 stars

Liars, Scampers be carefull

Liars. Never mentioned you have to use extra insoles. Ordered a 7.5 and sent 8. After contacting forcing me to keep the item and now asking to send it back to China. These bunch of scamers never mentioned their warehouse is in China. Portrayed as they are based in UK. Got PayPal involved. Will write to TSA to close their business and will get ombudsman involved if needed. And now cowards have blocked my e mail address. You can buy a normal insoles for 10 pounds good quality ones. You dont need to buy a shoe from them. Be aware

August 11, 2025
Unprompted review
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Reply from Morenzio

Hi B folks,

We’re very sorry to hear about your experience and appreciate you taking the time to share it. It’s never our intention to mislead our customers, and we understand your frustration regarding sizing and shipping.

For clarification, we do provide guidance on sizing and insoles on our product pages, and our warehouse operations are clearly stated, though we understand this may not have been immediately apparent. We always strive to resolve any issues fairly and efficiently, and we regret that your experience did not meet these standards.

We’d like to work with you directly to make this right. Please reach out to our customer care team at support@morenzio.com so we can ensure the issue is fully addressed.

Thank you for your feedback—it helps us improve and provide better clarity for all our customers.

Best regards,
Team Morenzio

Rated 1 out of 5 stars

Very unhappy with my shoes

Very unhappy with my shoes. Service was very poor when i had an issue with them.

June 8, 2025
Unprompted review
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Reply from Morenzio

Hi Stephen,

We’re very sorry to hear that your experience with our shoes and service did not meet your expectations. This is not the standard we strive for, and we’d like the chance to make things right.

At Morenzio, we’re committed to ensuring our shoes deliver both style and confidence. Please reach out to our customer support team at support@morenzio.com, so we can assist you personally and work toward a solution.

Thank you for sharing your feedback—it truly helps us improve.

Best regards,
Team Morenzio

Rated 5 out of 5 stars

Simply the Rolls-Royce of…

Simply the Rolls-Royce of footwear…Hugely comfortable, incredibly stylish, and a real confidence booster…..!!!! 5 stars doesn’t seem to be enough!!!!

August 12, 2025
Unprompted review
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Reply from Morenzio

Hi Professor Disney,

Wow—thank you so much for your amazing review! We’re thrilled to hear that you find our shoes not only comfortable and stylish, but also a real confidence booster. Knowing that you see them as the “Rolls-Royce of footwear” truly makes our day.

Your support means the world to us, and we can’t wait to keep delivering the quality and style you deserve.

Enjoy your shoes with confidence,
Team Morenzio

Rated 5 out of 5 stars

Spot on your products you are promoting…

Spot on your products you are promoting and quality you are selling. Will use you again and recommend to family and friends

August 16, 2025
Unprompted review
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Reply from Morenzio

Hi Karl,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the products and quality we offer. Your recommendation to family and friends means a lot to us, and we look forward to serving you again soon!

Best regards,
Team Morenzio

Rated 1 out of 5 stars

All five star reviews are fake

Useless item that does not do as described, constantly trying to offer a partial refund instead of paying the return costs for defective item which they legally have to adhere to with legislation in place from 2013 and 2015, now going through a chargeback process through the credit card company for selling items that are faulty and not fit for purpose and not as advertised on the website and refusing to pay the return fee as legislation from 2013 and 2015 clearly states they have to, while also arguing with them trying to offer me to give me a 40% refund and keep the faulty not as described item. Sham company

August 14, 2025
Unprompted review
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Reply from Morenzio

We’re truly sorry to read about your experience. This is not the standard we aim to deliver, and we take your concerns very seriously. Please know that we are committed to resolving this for you in line with our policies and applicable legislation.

To make sure this is handled quickly and correctly, our support team will reach out directly — or you can contact us at support@morenzio.com with your order details so we can assist you immediately.

We appreciate your feedback, as it helps us improve both our service and communication.

Rated 5 out of 5 stars

Brilliant good quality shoes

Brilliant good quality shoes. I. Have bought 3 pairs so far supper happy with the confidence boost.

August 14, 2025
Unprompted review
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Reply from Morenzio

Hi Ross,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with your three pairs of shoes and that they give you a confidence boost. Your continued support means the world to us, and we can’t wait to help you find your next pair!

Best regards,
Team Morenzio

Rated 2 out of 5 stars

The shipping is a disaster

The shipping is a disaster. You will have to be on top of them to get the product. It took 3 attempts fir my shoes to reach my home. The shoes were very cheap. Looked like shoes you buy at a swap meet or flea market. The elevation comes from inserts that you put inside the shoes, very uncomfortable and very wobbly. I ended up taking them out. I do not recommend this shoe company.

August 7, 2025
Unprompted review
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Reply from Morenzio

Hi Philippe,

We’re very sorry to hear about your experience and truly regret that both the shipping process and the comfort of the shoes fell short of your expectations. That’s not the level of service or quality we aim to deliver.

Our height-boosting shoes are designed with removable insoles to give customers flexibility, but we understand this design may not have been the right fit for you. Your feedback on comfort and stability is extremely valuable, and we’ll take it into account as we continue improving our designs.

Regarding shipping, we’re actively working with our logistics partners to prevent delays and ensure a smoother delivery experience. We sincerely apologize that this wasn’t the case for your order.

We appreciate you sharing your honest experience—it helps us identify where we need to do better.

Best regards,
Team Morenzio

Rated 5 out of 5 stars

3 inch taller

Super trainer well built . felt like a giant would recommend.

August 3, 2025
Unprompted review
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Reply from Morenzio

Hi Darron,

Thank you for your fantastic feedback! We’re thrilled to hear that you love your trainers and the 3-inch boost. Feeling like a giant is exactly the kind of confidence we aim to deliver. We really appreciate your recommendation!

Best regards,
Team Morenzio

Rated 5 out of 5 stars

Love my trainers .

This is my second pair of different trainers I have bought from morenzio .
Good value for money .
Well made .light to wear .
Gives me a lot of confidence when I’m out with friends .And mostly when I’m out with my wife when she has her high heels on I’m still taller than her with my height increase trainers on.I really love my trainers and will definitely be buying more pairs .

August 5, 2025
Unprompted review
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Reply from Morenzio

Hi Stephen,

Thank you so much for your amazing feedback! We’re thrilled to hear that you love your trainers, enjoy the comfort and confidence they give you, and appreciate the quality and value.

It’s fantastic to know that your height boost makes you feel great, whether out with friends or alongside your wife. We can’t wait to help you pick out your next pair—here’s to many more stylish and confidence-boosting steps!

Best regards,
Team Morenzio

Rated 4 out of 5 stars

Very nice just wish they were a a…

Very nice just wish they were a a little more comfortable.

August 4, 2025
Unprompted review
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Reply from Morenzio

Hi Miguel,

Thank you for your feedback! We’re glad to hear that you like your shoes. We also appreciate your note about comfort and will keep it in mind as we continue refining our designs.

We hope your next pair will feel even better, and we truly appreciate your support!

Best regards,
Team Morenzio

Rated 5 out of 5 stars

Extremely good purchase love them

Extremely good purchase love them

August 4, 2025
Unprompted review
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Reply from Morenzio

Hi Steve,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you love your shoes and truly appreciate your support.

Best regards,
Team Morenzio

Rated 5 out of 5 stars

Good looking trainers

Good looking trainers, very comfortsble

August 1, 2025
Unprompted review
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Reply from Morenzio

Hi Mark,

Thank you for your great feedback! We’re thrilled to hear that you find your trainers both stylish and comfortable. Your support means a lot to us, and we hope you enjoy wearing them!

Best regards,
Team Morenzio

Rated 2 out of 5 stars

Worst pair of trainers I have ever bought

Honesty the worst pair of shoes ive bought, I get it i only paid £60 for them, I normally wear airmax 90s for about £140 so in terms of price there is a huge difference but it really does show.

I got ones with like holes in the bottoms [spring type ones] they feel like you walking on plastic stones and its just not worth the money what so ever.

In terms of appearance of the shoe I really like it, stylish, light but the cons out way the pros.

On the advert it was advertised as height boosting shoes, show the sole part integrated in to the shoe, this is not the case at all.

You get sent a horrible pair of shoes with some like rubber boosters that slip in to the shoe, which btw once in feels like you on ice skates for the first time.

Took nearly a month to turn up, excuse after excuse about shipping times.

After companing they did give me back 30% of my money back which is great, but still stuck with a pair of trainers that are u comfy and just a dust collector now.

Cannot give me more then a 2 star and thats just because they gave me a part refund and they are a lovely looking pair of trainers, everything else is terrible.

Won't be buying from this company again!

July 27, 2025
Unprompted review
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Reply from Morenzio

Hi Mr Green,

We’re really sorry to hear that your experience didn’t live up to expectations. While we’re glad you liked the style of the trainers and appreciated the partial refund, we completely understand your disappointment regarding comfort, the insole design, and the delivery time.

Our shoes are designed to provide a discreet height boost, but we hear your feedback and will continue working to improve clarity in our product descriptions as well as the comfort of our models. Shipping delays are also something we’re actively addressing, and we regret that this affected your order.

We value your honest feedback—it helps us identify where we need to improve. Even though you don’t plan to purchase again, we truly appreciate that you gave us a chance, and we’ll keep working to deliver a better experience for all our customers.

Best regards,
Team Morenzio

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